132.87

PowerpacPowerPac Induction Cooker Steamboat with Stainless Steel Pot (PPIC887)

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  • Q-Price
    RM 181.29
    Sale Price
    RM 132.87
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    Shipping RateOverseas Express
    •   Shop Info

      Usable within 7 days from payment date

      Cancellation : Within 3days from payment date

  • Item Qty
  • Add to Cart [Buy] Wish List


Customer who recommended this item
65
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above RM 181.59 in a cart.
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Notice

Subject Register Date
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center Jan 03, 2020
Manufacturer/
Place of origin
Powerpac Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description PowerPac Induction Cooker with Stainless Steel Pot : High efficiency design with overheat protection. Micro computer control using Korean IC German IGBT
BOOKMARK 1 2 3 4 5 6 7

Customer Review (40)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 22, 2020 ale*** (SG SG)
Highly Recommend Jan 16, 2020 lee*** (SG SG)
Highly Recommend Jan 15, 2020 den*** (SG SG)
Highly Recommend Jan 13, 2020 cho*** (SG SG)
Highly Recommend Jan 11, 2020 sun*** (SG SG)
Highly Recommend Jan 04, 2020 joy*** (SG SG)
Highly Recommend Dec 29, 2019 Rus*** (SG SG)
Highly Recommend Dec 18, 2019 Tan*** (SG SG)
Recommend Dec 18, 2019 lee*** (SG SG)
Recommend Dec 15, 2019 dog*** (SG SG)

Item Q&A(11)

Status
Question & Answer
  • Notice
  • Answered
    Question
    eve******* 2020-01-20
    Answer
    Hi we hope ti reach you by Thursday too.

    As per stated, your item is in transit to the dispatch center.
    Do kindly note, all parcels are transferred to Qxpress Qoo10 from our warehouse. They will handle the delivery. Thereafter, we can’t determine the exact time and date. But it should take couple working days.
    Thank you and regards
    PowerPac
    PowerPac Official Store 2020-01-21
    Question
    hi i have placed the order yesterday my order number is Order no. 313076611. has it been sent out? if not can i come to collect today at your changi store?
    Answer
    Hi as per replied. it already As per stated, your item is in transit to the dispatch center.
    and can't self collection if not choosen cause then it be. double order send to you.
    regards
    PowerPac
    Question
    Ok I understand thank you. Hopefully the item can arrive before Thursday.
    Answer
    Hi Thank you.
    But from our side is already preparing at the Distribution Center stated.
    From our past customer records, you should get it tmr or thursday
    regards
    PowerPac
    Question
    Hi thank you for the fast shipping. I tested without the pot but cannot off the induction stove when I press the off button. I will try again with the pot again then see if can turn it off when I press the power button. Thank you.
    Answer
    Please kindly try with the pot. At times it need the weight censor.

    regards
    PowerPAc
  • Answered
    Question
    jun******* 2019-12-23
    Answer
    Hi yes. 24 December we are open .

    Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
    Operating hours (closed on public holiday):
    Monday-Friday: 8.30am-5.30pm
    Saturday: 8.30am-12noon
    Thank you
    Powerpac
    PowerPac Official Store 2019-12-23
  • Answered
    Question
    chn******* 2019-12-10
    Answer
    Private Enquiry
    PowerPac Official Store 2019-12-10
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    nig******* 2019-10-15
    Answer
    Hi,this is Induction cooker can only use selected stainless steel pot ( in set come with free stainless steel pot ) But if you look for any pot can use one need to use ceramic cooker, for your reference. Thank you
    PowerPac Official Store 2019-10-15
  • Answered
    Question
    cow******* 2019-07-23
    Answer
    Hi
    As long it under warranty, you can bring it to the following and our technician will service for you. If it’s a small issue, customer can wait awhile, can be collected on the spot. The technician will advise you

    Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
    Operating hours (closed on public holiday):
    Monday-Friday: 8.30am-5.30pm
    Saturday: 8.30am-12noon

    Thank you
    PowerPac Official Store 2019-07-24
  • Answered
    Question
    shu******* 2019-07-07
    Answer
    Private Enquiry
    PowerPac Official Store 2019-07-08
  • Answered
    Question
    tan******* 2019-06-30
    Answer
    Private Enquiry
    PowerPac Official Store 2019-07-01
  • Answered
    Question
    mla******* 2019-04-06
    Answer
    Hi
    We are sorry for this. We just received news this morning he was jammed and unable to send over. Our CS is contacting you.
    regards
    PowerPac Official Store 2019-04-08
    Question
    Gosh! You only received the news on the next working day. Something is wrong internally yeah?
    A courtesy call to customer would be appreciated!
    In conclusion, PowerPac has poor QC, very bad post sale customer service and messy internal communication and SOP.
    Answer
    As replied to a PM and in the hotline: Hi.
    we have received information from our CS. On Saturday, our deliveryman tried contacting to confirm before going over. apologies but our deliveryman will make a call before arriving. as his delivery schdule is packed and he need confirmed before heeding doen.
    Now our CS is trying to contact you. But either it was hung up or not picked up.
    Please let us know how we are able to contact you.
    Question
    1. Why was there a need for your delivery man to call me to confirm the delivery schedule when the appt was arranged and confirmed with your HQ or CS one day before for a 1:1 exchange at certain timing?
    2. Your delivery man never called me. Not even a courtesy call when he couldn’t make it. I waited at home for 4 hours!
    3. I’m not a CS like you to attend to every call. I was in a meeting. Unless you made prior arrangement with me that you are going to contact me on a particular day at certain timing, then I will be there to attend to your call or even meet you in person.
    4. Admit your mistake. That’s the least you can do. Not to find excuse or even tried to put the blame on the customer.
    5. Find solution. Look at ways to improve. LOUSY company!
    Answer
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CHANGI DISTRICENTRE 5 CHANGI SOUTH LANE #03-01
Available during
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