Dear Valued Customers,
We strongly encourage customers to use our Singpost Resgistered Mail services. So that customers will have the tracking number, and ensure product are well taken care of and without trouble of lost postage.
FOR NORMAL MAIL: Buyer will be buying at their OWN RISK, please note that all item is not refundable. Seller will not be responsible on any of your normal mail postage, specially due to delays, lost mail, high risk of damaged products. We will not re-send any items due to any conditions. Buying products on phone app will not have a choice of registered mail. Only using computer will be able to have a choice of registered mail. *If buyer using non-receipt claim on normal mail, Qoo10 will not be able to refund your money, so please take note.
By purchasing our products, you will hereby agree to this shipping/mailing policy.
Best regards, doublelayerlove
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