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Q·Customer Lucky Lounge

My Q·loyalty Summary

Check your Qoo10 information and receive various benefits.

Qpoint/ Qstamp/ Callpoint is valid for 6 months. (from 2016.2.16), The Share Reward is a sharing reward in this month. (Including estimated reward)

Q·members Program

What is membership level

Fantastic benefit to Qoo10 members

Membership Level

  • VIP

    Credit Points ≥ 50
    & At least 20 purchases & $200 total within 3 months.

  • Gold

    30 ≤ Credit Points < 50
    & At least 10 purchases & $50 total within 3 months.

  • Silver

    15 ≤ Credit Points < 30
    & At least 5 purchases & $30 total within 3 months.

  • Green

    0 ≤ Credit Points < 15

    * Each level’s condition requirements needs to be fully met in order to qualify for a upgrade.

What is credit point?

Credit points are issued to a member when orders are made or deducted when orders are cancelled. A member’s accumulated credit points are used to determine one’s membership level.

[Credit point issued]
- Qoo10 member registration：5 points issued.
- Order completion:1 point issued

[Credit point deducted]
- Order cancelled or refunded: 1~4 points deducted

This month's Reward * These coupons are available for two weeks.
VIP Member
Gold Member
Silver Member
Green Member

MameGo Roulette Chance

Play the roulette with MameQ and get discount!

Q·reward Notice

You can receive Qpoint when confirm delivery and write your own review.

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Q·event Dashboard

Here is a list of current events.




Benefit Event Period Presented By Limit
2019-03-29 ~ 2019-12-31 Qoo10

Point back shop

Buy Qpoint items and receive special Qpoints!

Q-Desk Share your shopping experiences, tips and discuss events, promotions and awesome deals all right here on our Q-Desk forum! Get the best shopping experience on Qoo10 by interacting with the kings and queens of online shopping while not forgetting to lend a helping hand to the newbies!
Users are reminded to maintain proper conduct as posts and comments on the various threads will be moderated to screen for usage of improper language.