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INTAKE★10th RESTOCK★ [INTAKE] Sugarlolo Konjac Jelly - 10 packs / Diet / Zero Sugar / Low Calorie / Kfood


Customer who recommended this item
2284
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.(02-1644-1567 / cs@intakefoods.kr)
Brief Description Low calorie Delicous Konjac Jelly
BOOKMARK 1 2 3 4 5 6 7

Photo Review (921)

Customer Review (1)

Malaysia, English
Customer Review board
Rating Feedback Date Written by
Recommend Nov 20, 2019 keh*** (MY MY)

Item Q&A(143)

Status
Question & Answer
  • Answered
    Question
    hu_******* 2019-12-01
    Answer
    Dear Customer

    As Konjac Noodles and Grain Drinks went out of stock, we could not offer you a free gift this time. Please take a next chance and enjoy the INTAKE event! Thank you.
    INTAKE 2019-12-03
  • Answered
    Question
    mla******* 2019-11-26
    Answer
    Dear, customer.
    I'm very sorry for the inconvenience.
    Your order will be shipped as soon as possible. Thank you.
    INTAKE 2019-11-27
    Question
    This is the 3rd times that you said you will shp out but it never happen. Just empty promise. You have the lychee flavour that I order in stock and should be able to ship out. You don't want this business say so, otherwise pls ship out today!
    Answer
    We have asked for delivery of Sugarlolo Konjac Jelly Lychee regarding order no.310062518.

    Regarding order no. 310062517, Sugarlolo Konjac Jelly All in 1 Package wil be delivered after the product is restocked next week.

    Again, we offer you a sincere apology for the inconvenience.
    Question
    You said you have asked for delivery of one of my order (lychee flavour). Has it been shipoed? NO TRACKING number! Why?
    Answer
    It is because we separated Lychee from All in 1 Package in a delivery system in order to take out Lychee only. We will check if the product is really being shipped to you. Thank you.
    Question
    Regardless of what you are shipping, there should be a TRACKING NUMBER! Tracking number is for parcel track not content track.
    Question
    Regardless of what you are shipping, there should be a TRACKING NUMBER! Tracking number is for parcel track not content track.
    Answer
    We will ask for tracking no. of your delivery to Qoo10 system dept and let you know as soon as we get the info!
    Question
    You should be able to confirm whether the item has been shipped out right? You are the one that asked for item to ship and courier company pick up the item from you. Not Qoo10!!!!!
    Question
    Tracking number should have been generated once you asked for item pick up from the courier company! So tracking number please!
    Answer
    Again, we separated Lychee from All in 1 Package in a delivery system. As this is not a normal delivery process, we cannot get a tracking number either.

    However, we could check through our system that your product has been taken out to logistics center 26 Nov 16:26. We have asked for exact tracking number to Qoo10 system dept and as soon as we get an answer from them, we will let you know right away!
    Question
    When is the expected delivery date of tge item?
    Answer
    We offer you a sincere apology for the inconvenience. We have gone through the refund process regarding this order. Again, we are really sorry for this issue.
  • Answered
    Question
    che******* 2019-11-21
    Answer
    Dear customer.
    Pineapple products are discontinued and unfortunately there is no resale schedule. Thank you.
    INTAKE 2019-11-22
  • Answered
    Question
    Mei******* 2019-11-20
    Answer
    Dear, customer.
    The product you inquired about is now in the market and can be purchased. Thank you.
    INTAKE 2019-11-21
  • Answered
    Question
    rac******* 2019-11-19
    Answer
    Private Enquiry
    INTAKE 2019-11-19
  • Answered
    Question
    est******* 2019-11-14
    Answer
    Dear, customer.
    The lemon product you inquired about is a single product and there is no resale schedule. Thank you.
    INTAKE 2019-11-14
  • Answered
    Question
    s33******* 2019-11-13
    Answer
    Dear, customer.
    The product does not contain dietary fiber. Thank you.
    INTAKE 2019-11-14
    Question
    your product says fiber konjac. and now you are saying no fiber? then where does the carbohydrates come from? are u serious. lol konjac contains fiber aint it?
    Answer
    Dear, customer.
    Carbohydrates of the product you inquired about are generated from erythritol, a natural sweetening substance, and do not contain any dietary fiber. Thank you.
  • Answered
    Question
    mla******* 2019-11-12
    Question
    Just to add, I ordered 3 flavor so they are under 3 order numbers. #309439082, 309439083 & 309439084. Thx
    Answer
    Dear, customer.
    First of all, I'm very sorry for the inconvenience.
    As a result of checking order number 309439082 and 309439084, it is confirmed that forwarding is not possible due to lack of inventory. 309439083 The order will be shipped today, so please note this. Thank you.
    INTAKE 2019-11-13
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