Customer Satisfaction
Sales volumn
36 Sold For 1 Year
Reviews
0 Reviews
Recommandation
90% 19 Recommended
Total Satisfaction
95% Satisfied
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| [IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings | Qoo10 customer center | Jan 03, 2020 |
| Manufacturer/Product Origin | bomann / South Korea | Condition | New Product |
|---|---|---|---|
| Model Name | DB8640G | ||
| Shipping From | From Overseas (South Korea) | ||
Photo Review ()
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Highly Recommend delivery is about 1 week
eri*** (SG ) Jan 05, 2021ddlivery about 1 week... hvnt try .
Type:DB8640G
+ Add this option -
Highly Recommend Good steam iron, works as good as it was shown. Highly recommended.
lua*** (SG ) Dec 31, 2020Good steam iron, works as good as it was shown. Highly recommended.
Type:DB8640G
+ Add this option
Customer Review (14)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend | Apr 17, 2021 | hwp*** (SG SG) | |
| Not Recommend | Apr 11, 2021 | phe*** (SG SG) | |
| Highly Recommend |
Received in good condition. Haven’t used it yet
Type:DB8640G |
Apr 08, 2021 | ven*** (SG SG) |
| Highly Recommend |
Item arrive in good packaging. Good and handy.
Type:DB8640G |
Mar 30, 2021 | nic*** (SG SG) |
| Netural | Mar 02, 2021 | ong*** (SG SG) | |
| Highly Recommend |
Item well received but doesn’t have a English manual
Type:DB8640G |
Mar 01, 2021 | flo*** (SG SG) |
| Recommend |
Item arrived in good condition
Type:DB8640G |
Feb 11, 2021 | alf*** (SG SG) |
| Highly Recommend |
Looks good haven't try
Type:DB8640G |
Jan 14, 2021 | reg*** (SG SG) |
| Highly Recommend | Dec 30, 2020 | fir*** (SG SG) | |
| Highly Recommend | Dec 30, 2020 | nee*** (SG SG) |
Item Q&A(2)
Question & Answer
- Notice
- Answered
- Question
- Wen 2021-04-12
- Answer
- Dear customer.
We are very sorry for the inconvenience.
Can't the steam iron heat itself?
Or is the steam function not working?hopemarket 2021-04-13
- Question
- Hi cannot switch on at all. The whole unit is not working and this is the first time am trying to use it and it cannot be switch on at all. Please assist.
Regards
- Answer
- Doesn't the power turn on?
Have you tried other electrical outlets?
Do not worry.
If there is a problem with the product, we will exchange or refund.
- Question
- Hi
Yes I tried other electronic outlets. Can send you a video later and show you but there is no light on the power button after pressing in the button there is no light and it isn't working at all.
Do let me know what I should do.
Regards
- Answer
- We apologize for any inconvenience.
I'll give you two suggestions.
1.Refund.
2. We can prepare a replacement product and send it to you.
Which option would be better for you? Please tell us your opinion.
Sorry for the inconvenience once again.
- Question
- If I choose the replacement option do you need me to send this one back to you?
- Question
- Anyway this is my details.
- Answer
- Just set a date and we'll send you a pick up service.
- Question
- So you will pick up the faulty 1?
- Answer
- Yes, defective products must be retrieved and inspected.
- Question
- Do let us know when you will be picking up the product. Thank you
- Answer
- If you set a date, we will send you a pickup service.
- Question
- You can pick up the item on Wednesday, 21st April 2021. Do you me know if this is confirmed so I can put the stuff in the box and get it ready.
- Answer
- The pickup service has been requested.
Thank you.
- Answered
- Question
- annafanzalam 2021-02-28
- Answer
- Dear customer.
It turns off automatically after self-cleaning.
Thank you.hopemarket 2021-03-02
- Question
- Hi again,
Sorry but there's no steam coming out from the steamer. I've tired the cleaning system but no water came out even though the tank if full. And when I switch it back to the normal mode, no steam is coming out. Can you advise please. Thanks
- Question
- Also when I switch it on and press on the steam button, it runs as per normal without steam and it also automatically switches off too
- Question
- Also when I switch it on and press on the steam button, it runs as per normal without steam and it also automatically switches off too
- Answer
- It may be uncomfortable, but please shoot and send it as a video.
It is difficult to judge from what you described in writing.
Thank you.
- Question
- Hi here's the video
- Answer
- Sorry. We apologize for any inconvenience.
I'll give you two suggestions.
1. If you can use the product as is or fix it, we can give you a partial refund.
2. We can prepare a replacement product and send it to you.
However, the current order quantity is large, so it may take some time before delivery.
Which option would be better for you? Please tell us your opinion.
Sorry for the inconvenience once again.
- Question
- Hi I think a replacement would be better. The current one cannot be used anyway. Hence I'll just wait for the replacement
- Answer
- Please apply for an exchange.
Thank you.
- Question
- Can you advise how I can apply please. Thank you
- Question
- Can you advise how I can apply please. Thank you
- Answer
- For how to apply, please contact the Q10 customer center.
Thank you.
hopemarket
KR
- Address
- 30 Digital-ro 32-gil, Guro-gu, Seoul 303
- Available during
- Monday-Friday: 9 a.m.-5 p.m. Holidays: Closed
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