※ Check before ordering First class-OTC drugs
- Customer who recommended this item
- Customer Satisfaction Score
- Product 0%/100%
- Price 0%/100%
- Delivery 0%/100%
- Service 0%/100%
|Shipping with Qxpress||Seller||Apr 02, 2017|
|Normal Mail Delivery Time1/2||Seller||Apr 02, 2017|
|Return & Exchange Policy||Seller||Apr 02, 2017|
|Manufacturer/Place of origin||Oversea||Condition||New Product|
|Shipping From||From Overseas (Singapore)|
|After sales service||Please contact seller or manufacturer service center.|
- NoticeDear All Our Valued Customers,
Regarding shipping with Qxpress. The tracking number will be provided and updated by Qxpress after they collected. Usually take 1 to 3 working to reach customer, after tracking number updated.
The goods never be lost for shipping with Qxpress services.
Sometimes, the tracking shown delivered and signed by Qxpress staff (usually after 2 to 3 days from the Qxpress collected date) but customer didn't receive the goods.
It because Qxpress have some agreement with Qoo10, the Qxpress need to confirm delivered after 3 working days from collection date.
In this case, usually customer will be receive the goods on next working day.
Customer may contact Qxpress regarding your goods delivery details. Customer must provide them tracking no.
Hotline: +65-6434 8400
(Mon to Fri: 9:00am to 6:00pm, Sat: 9:00 to 2:00pm)eMedic
- NoticeHere we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.
Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-localeMedic
- NoticeSubmission of claims
Any return or exchange of items will be applicable within 14 days upon receiving of the item
Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package
Contact seller through Q&A, redelivery for exchange will be arrange
Defective item issue
Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end.
Return the defective item if seller request otherwise the defective item do not need to returneMedic
- NoticeThis Area is only mean for eMedic (Normal mail delivery)
Undelivered / Parcel Return / Lost & Found
To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not received your normal mail delivery for 1-2 weeks later thank you
Please copy and paste the link below :
- NoticeNon-receipt Claim issue (Did not receive the item )
All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to received it. We will investigate the issue with Qxpress, your email maybe require for follow up case.
For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.
Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.eMedic
- NoticeAlot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.
2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.
3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all received within 3-5 days but yours now over 5 days still not received ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by Singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.
So please even if stated 2-5 workings afew % might received up to 3 weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself Singpost contact 1605 (24/7 Customer Care Hotline) Thank youeMedic
Recommended by Smart Shopping Assistant
[BUY 3 FREE 1] ❤️ BEAUTY SYRINGE ESSENCE ❤️ HIGHLY RAVED ❤️ 1 SYRINGE = 30PC MASK ❤️ EGFrate:100Domestic ShippingRM 4.90
10PCS BioAqua V7 Toning Youth Mask - Apple/ Kiwi/ Strawberry/ Orangerate:100Domestic ShippingRM 5.50
✨Saloon Recommend✨Morocco Argan Oil Essential Oil 40ml - Repair Hair Damage /Scalp /Hair Treatmentrate:100Domestic ShippingRM 8.50
[AT170] [Korea Authentic]★Farm Stay Facial Mask Pack 1pc★ masks / made in Korea/SG Local delivery /rate:0Domestic ShippingRM 0.80
[BUY 3 FREE 1!] Natural Green Plant Hand Cream Moisturizing Nourishing Soft And Delicate Hand Carerate:100Domestic ShippingRM 1.90
12.12 Super Sale💕Sexy Dress Cosplay Uniform Temptation💕Lingerie Sleepwear💕Garter Silk Stockingsrate:100Domestic ShippingRM 4.99
NOVO 5280 (2019 NEW Model) Blingbling Fingertip Eye Shadow | 10 Colour Selectionrate:0Domestic ShippingRM 12.90
【Bundle of 20】 Horec Natural Facial Skin Care Mask | Aloe Vera/ Olive/ Honey/ Blueberry/ Pomegranaterate:100Domestic ShippingRM 7.99
[AT169] [Korea Authentic]★Farm Stay Facial Mask Pack 1pc★ masks / made in Korea/SG Local delivery /rate:0Domestic ShippingRM 1
PONY RECOMMEND! TWOTSP GGULBA MASK ♥ RECOMMENDED BY KOREA BEAUTY GURU ♥ HONEY BANANA MASK ♥ MUST TRrate:100Domestic ShippingRM 26.90
[Stock In SG!] MEIKOGEE waterproofing and easy makeup 4 Colours Palette Professional Eye Shadowrate:100Domestic ShippingRM 5.90
By Terry Hyaluronic Hydra Powder & Kabuki Retractable Brush Set 2pcsrate:20Oversea ShippingRM 73.10
MELAO Eye Gel Cream Firming Liquid Anti-Puffiness Black Dark Circle Wrinklerate:100Domestic ShippingRM 9.90
Biolife Aloe Vera / Vitamin C / RETlNOL / Lightening Skin Serum 30mlrate:100Domestic ShippingRM 6.90
Caffeine C1 Anti Hair Loss Shampoo 200ml for Promote Natural Hair Growth and Thicknessrate:100Domestic ShippingRM 9.90
❤️$1 for 1!❤️ OneSpring Ice-Cold Moisturizing Facial Maskrate:100Domestic ShippingRM 1
*Best Buy!*100% Original Korean Facial Mask*Mix and Match*Collagen Whitening Snail Royal Jelly*rate:100Domestic ShippingRM 0.59