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FlyDigital House
FlyDigital House SG Join Fellow
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POWER MINISHOP RATE 90%
2020 Latest Model!Body Temperature Measurement Smartband|Fitness Tracker|Heart Rate|Thermometer
63 sold
33.65

2020 Latest Model!Body Temperature Measurement Smartband|Fitness Tracker|Heart Rate|Thermometer



Customer who recommended this item
88
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.

Photo Review (52)

Customer Review (58)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 27, 2020 tyl*** (SG SG)
Highly Recommend Jul 26, 2020 din*** (SG SG)
Recommend Jul 26, 2020 Ang*** (SG SG)
Recommend Jul 26, 2020 btz*** (SG SG)
Netural Jul 23, 2020 soo*** (SG SG)
Highly Recommend Jul 19, 2020 jan*** (SG SG)
Recommend Jul 15, 2020 wen*** (SG SG)
Recommend Jul 14, 2020 alv*** (SG SG)
Netural Jul 14, 2020 mel*** (SG SG)
Netural Jul 14, 2020 whe*** (SG SG)

Item Q&A(11)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • FAQ

    Is Singpost normal mail safe?

    It is not recommended to opt for Singpost normal mail as every month we have genuine cases of lost parcels via normal mail. We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, Smartpac or Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders. Just for sharing. below is the news about the postman being caught for throwing parcels into rubbish bin. https://www.8world.com/news/singapore/article/singpost-throw-away-mail-394991
    FlyDigital House
  • FAQ

    Why I have not received my normal mail parcel after 7 working days?

    Normally Singpost normal mail will take 3-7 working days to reach (excluding Saturday, Sunday and holidays) if no delay at Singpost side. However, we got a small portion of customers who received their parcel after 2-3 weeks due to the delay at Singpost. Thus, pls kindly wait further and you should receive it soon. Appreciate your patience and understanding that it is beyond our control on the Singpost delivery time. Just for sharing, below is the news about the Singpost being fined by IMDA for failing to meet the service standards on the delivery time. https://sg.news.yahoo.com/yahoo-poll-bad-experience-singpost-230018616.html
    FlyDigital House
  • Unanswered
    Question
    miliroyliow 2020-07-23
    Answer
    Please go to your phone permission to allow all permission for the app and try again.
    FlyDigital House 2020-07-26
    Question
    I am still struck at the protocol side even after I had allow all permission on my phone. DOnt you have any shop to sort my problem?
    Answer
    You may try download the app at the other phone and test it?
    Question
    even i try on my iphone, its still the same issue
  • Answered
    Question
    miliroyliow 2020-07-23
    Answer
    Hi, please download the app and open your phone bluetooth and connect the band use app.
    FlyDigital House 2020-07-23
    Question
    i have to download the app then can use? how do i set up the time
    Answer
    Hi, once your band connect to the phone app the time will auto adjust follow your phone clock.
  • Answered
    Question
    Agie 2020-07-16
    Answer
    Hi, the band is with it's own app, you can download the own app to check the health detail
    FlyDigital House 2020-07-19
  • Answered
    Question
    boy******* 2020-07-04
    Answer
    Hi, We can help 1-1 exchange. Please return the item with full package and accessories(If any) to our warehouse.
    Remember to put a memo with parcel, write down your order number and exchange reason. That’s the only way for us to recognize the parcel is from you. We will not process any exchange or refund if the parcel return without order number.
    We will process exchange once we received the return parcel.
    Return address: #07-168 Blk 1013 Gaylang East Ave 3, SG 389728.
    Recipient: Dai Yangsiqi
    Contact number: 90289866
    Operating Hours: 1pm-7pm.
    FlyDigital House 2020-07-06
  • Answered
    Question
    kml******* 2020-06-15
    Answer
    Please open the bluetooth function and enter the app device module setting, click bind device, experience more function to enter, it will aoto search for the nearby bluetooth device, find the band and connect it.
    FlyDigital House 2020-06-15
  • Answered
    Question
    win******* 2020-06-11
    Answer
    Private Enquiry
    FlyDigital House 2020-06-12
  • Answered
    Question
    aur******* 2020-06-10
    Answer
    Private Enquiry
    FlyDigital House 2020-06-10
  • Answered
    Question
    ngs******* 2020-06-09
    Question
    Order no: 322373739
    Answer
    Hi, the restock will comes about this Thursday/Friday, we will ship the item out ASAP once the restock come.
    Sorry for the delay shipment.
    FlyDigital House 2020-06-10
    Question
    Ok. I understand. Thanks you. And take care stay safe.
    Answer
    .
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