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4G Network Wifi GPS SOS Smart Watch Kids Video call IP67 waterproof Alarm Clock Camera Baby Watch
10 sold
184.55

4G Network Wifi GPS SOS Smart Watch Kids Video call IP67 waterproof Alarm Clock Camera Baby Watch

  • Retail Price
    RM 333.29
    Q-Price
    RM 184.55
  • Plus Reward
    Cashback Up To RM 6.08 Details
    Benefits
    Payment Benefit(Only SG issued cards)
    0% Interest Instalment Plan
  • Shipping From
    China
    Shipping To
    view
    Search Close
    • -----------------------------------------------------------
    • China
    • Singapore

    Shipping RateOverseas Express

    Qxpress - RM 15.40 ~

    SurchargeDetails
    Shipping rate will be added according to Qty/Weight.
  • Item Type
    ∙ Model
    • Pink (English Version)Pink (English Version)
    • Blue (English Version)Blue (English Version)

  • Add to Cart [Buy] Wish List


Customer who recommended this item
42
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Our Guarantee & Policy Seller Mar 11, 2015
Manufacturer/
Place of origin
United States Condition New Product
Shipping From From Overseas (China)
help
After sales service Please contact seller or manufacturer service center.
Brief Description 4G Network Wifi GPS SOS Smart Watch Kids Video call IP67 waterproof Alarm Clock Camera Baby Watch with APPs
Warranty One Year Warranty

Photo Review (11)

Customer Review (35)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 19, 2020 bte*** (SG SG)
Highly Recommend Jul 18, 2020 nig*** (SG SG)
Highly Recommend Jul 13, 2020 lin*** (SG SG)
Recommend Jul 11, 2020 gre*** (SG SG)
Highly Recommend Jul 09, 2020 gen*** (SG SG)
Highly Recommend Jul 07, 2020 yvo*** (SG SG)
Recommend Jun 25, 2020 Mau*** (SG SG)
Highly Recommend Jun 19, 2020 fre*** (SG SG)
Highly Recommend May 30, 2020 eni*** (SG SG)
Recommend May 12, 2020 ema*** (SG SG)

Item Q&A(38)

Status
Question & Answer
  • Notice

    Our Guarantee & Policy

    (1) Our Guarantee:
    We guarantee our products are high quality.///

    (2) Return Policy:
    If the item is faulty within warranty period, you can return the item to us and we will replace a New one to you for free. Free return within 7 days since delivery. If after 7 days, you need to pay for the returned shipping fee. We Do Not Accept Refund if you used or opened it. Thanks ///

    (3) Shipping Policy:
    In order to deliver faster, non-contact thermometers will be delivered by Fedex Express shipping method From HK. Most orders take 2-4 business days delivery (A few may take 3-6 business days)
    AndyTonyStore
  • Answered
    Question
    kel******* 2020-07-13
    Answer
    Dear customer,
    1. Please turn off the watch,
    2. Then insert the SIM card.
    3. Then turn on the watch. Please try again.
    You can follow this instructions about how to insert SIM card: https://www.iqiyi.com/v_19s9d6sthp.html?isrd=1&isrd=1&p1=2_22_222&social_platform=link , though in Chinese, but still ok, you can only check the part of how to insert the SIM card. Thanks

    Note: As this video uploaded on the iqiyi video website, so maybe some ads before the video. Thanks
    AndyTonyStore 2020-07-14
  • Answered
    Question
    hkt******* 2020-07-08
    Answer
    When your phone connects the Setracker APP, shield stranger calls will take effect automatically. But You should set (add phone number) telephone book in the app first, then strangers' phone number can not call in. Please check your settings. Thanks

    I don't know what do you mean by handphone number not registered inside the phone ? Do you mean the phone number is not in your phone list and you called your phone number?

    Please make sure install the app-> set telephone book (In the app). Then try to use a stranger number to call the watch's SIM card number. This app is not protecting your phone, it protects your Children's watch.

    Thanks
    AndyTonyStore 2020-07-09
    Question
    Do I need to have caller ID function for the sim card?
    Answer
    Dear customer, it depends on you. Normally, you can use the item as normal. I suggest you can have a try after ordering/receiving the item. Until now, you are the first cutomer who asked this function. That means other customers have no problem with this function. Thanks
  • Answered
    Question
    hkt******* 2020-07-08
    Answer
    When your phone connects the Setracker APP, shield stranger calls will take effect automatically. But You should set (add phone number) telephone book first, then strangers' phone number can not call in. Thanks
    AndyTonyStore 2020-07-09
  • Answered
    Question
    gre******* 2020-07-04
    Answer
    Dear customer, you are the first one who met this problem. Could you take a video to us, so I can send it to our engineer to have a check? Thanks.
    AndyTonyStore 2020-07-05
    Question
    no prob now. use setracker instead of setracker 2.
    Question
    btw, how to remove line app from the watch? i dont want my child to see his watch hp number.

    is there way to disable some of the app from the watch beciase i dont want my son to play with it.
    Answer
    Dear customer, sorry that you can not remove the line app. I will forward your question to our engineer. Thanks
    Answer
    Dear customer,I checked with our engineer that you can not uninstall the app by yourself.
    You can set the disable time during class time through the setracker app in your phone. Thanks
    Question
    Hi, why stranger number can call the watch? I already restrict numbers on the watch. This is a serious security flaw.
    Question
    This is what happen when a stranger number calls
    Answer
    When your phone connects the Setracker APP, shield stranger calls will take effect automatically. But You should set (add phone number) telephone book in the app first, then strangers' phone number can not call in. Please check your settings. Thanks

    Please make sure install the app-> set telephone book (In the app). Then try to use a stranger number to call the watch's SIM card number. This app is not protecting your phone, it protects your Children's watch.
    Question
    Hi, I follow as advice but stranger's call can still come in :(
    Answer
    Dear customer, maybe your setting is not correct, another one customer also have the same question as you, but he solved the stranger's call settings. Could you take a video to us, so I will check what's wrong with your settings. Thanks
  • Answered
    Question
    mis******* 2020-07-03
    Answer
    1. APP Function: There is a app specially for the watch. You can download it through QR code on our user manual. You can use it for calling, messaging, video calling, GPS tracking, etc.

    2. No whatsapp or wechat, as whatsapp or wechat sometimes update. While the watch can't be installed any softwore/app after manufacturing. This will keep safety. Only parents can track this watch. If the second/third phone want to track this watch, it should be approved by the frirst account registered by parents. For example, mother's phone is the first one to register this watch, then if father's phone want to register and track the watch, then it should be approved by mother's phone first.

    3. Battery Last: 5 days standby mode, 48 hours Endurance time, 4 hours instant call.

    4. Waterproof: IP67 waterproof. Hand washing able for the watch. But we suggest you'd better not make water in/on it. As the watch may hit somewhere duing the usage, which may case decrease the waterproof ability.
    AndyTonyStore 2020-07-04
  • Answered
    Question
    tok******* 2020-06-29
    Question
    Private Enquiry
    Answer
    Private Enquiry
    AndyTonyStore 2020-06-30
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    she******* 2020-06-24
    Answer
    Dear customer, sorry for the late reply. As we just had the Dragon Boat Festival. Now we are back.
    Our item works with Singapore 4G network. So make sure your sim card has data plan. Also, our item can connect with WIFI. Thanks
    AndyTonyStore 2020-06-28
    Question
    Noted. Thank you! :)
    Answer
    You are welcome.
  • Answered
    Question
    cho******* 2020-06-19
    Question
    Finally the battery was fully drained and the watch is not booted by pressing a long power button. Also the watch is not charged by the power cable. How can I do?
    Answer
    1. Make sure if your watch ever has water in it. If so, I will let you know how to do.

    2. If the above 1 is NO, maybe too much cache in it. Try to check if the charging cable is working well. If working, then charge it for 2-3 hours, Don't remove the charging cable when charging.. then press SOS button FOR 30 Seconds.

    And try again.
    Thanks
    AndyTonyStore 2020-06-22
    Question
    1. Water splashed on the watch serveral times while washing hands. It might cause a problem? Could you share how to fix it just in case?

    2. I was able to charge the watch. After an hour (charged 20%), I tried to press the SOS button for 30 sec with the cable connected but the watch looked resetting after 10 sec of pressing and even though I kept pressin the SOS button for 30 sec, the watch couldn't boot. Just the booting image was shown. Do I need to try it more?
    Answer
    Dear customer,
    1. Mostly because of the water splashed on the watch according to your situation. You can check it carefully.
    2. You can charge the watch, that means the battery and cable is working.
    You can return the item to us, and we will repare it for you. Please kindly note that keep water away from the watch. Thanks

    The return address of our After Sale Service Center in English is(Don't forget to attach my phone number):
    #10-5, Gong Village, Longhua Street, Longhua District, Shenzhen, Guangdong province,China
    Recipient: Xin Bin
    Tel:+86 13798596030
    Post code: 518000
    (Shenzhen Hanren Technology Co.Ltd After-Sale Service Center)
    ----------------------------------------------------------------------------
    The return address in Chinese is (Please also attach Chinese address and Phone number, otherwise we can not receive it):
    中国 广东省 深圳市 龙华区 龙华街道 弓村 10巷5号
    Recipient(收件人):辛先生
    Tel(电话):+86 13798596030
    (Shenzhen Hanren Technology Co.Ltd After-Sale Service Center)
    Question
    Hmm. Actually water splashed the watch mostly on the surface only and while the watch was working, the watch just restarted by the setting menu. After that, the watch is not booted. Do you think it's related to water splashed?

    How can I send the watch to you?
    Do I need to send it by sing post or Qoo10 delivery on my cost? Then you will send it back to me on your cost after repairing?

    I think the No.2 you shared doesn't work. The watch is still not booted now. There is no alternative way to clear cache?
    Question
    Could you resend to my further quesion?

    I can't use the watch now.
    Answer
    Dear customer, sorry for the late reply. As we just had the Dragon Boat Festival. Now we are back.
    We can not find the problem without checking by engineer. So could you return the item to us? After we receive the item, then we will replace a new one or Free repair the item.

    We can not know your order number, so we can not know when you ordered the item. According to our return policy, you can find it at product page -> Notice - > Our Guarantee & Policy, that If the item is faulty within warranty period, you can return the item to us and we will replace a New one to you for free. Free return within 7 days since delivery. If after 7 days, you need to pay for the returned shipping fee. We Do Not Accept Refund if you used or opened it.

    As to resend cost from our company to you, we pay for it. For the shipping cost you return to us, Free return within 7 days since delivery. So if over 7 days, you should pay the returned shipping fee. Thanks
    Answer
    We suggest you return by Singpost, as we can we receive the returned singpost packages, but we never received the returned packages by Qoo10. You can return to the address I sent above. After we receive the returned item, then we will resend.

    Thanks
    Andy
    Question
    Hi,
    Have you received the returned watch by Singpost before?
    Singpost said that the smart watch containing a lithium-icon battery can't be delivered to China.

    Is it possible to share me with a PC tool to reset the cache or the watch by myself?
    If possible, I can use the PC tool by the charging cable between the PC and the watch.
    Answer
    I received other products by Singpost before. OK, Now that Singpost can't deliver watch. You can try to use Qxpress. Don't forget to include our phone number clearly in the recipient info. You can not clean cache by yourself. You are the first one whose watch needs to clean cache. Thanks
    The return address of our After Sale Service Center in English is(Important: Don't forget to attach my phone number):
    #10-5, Gong Village, Longhua Street, Longhua District, Shenzhen, Guangdong province,China
    Recipient: Xin Bin
    Tel:+86 13798596030
    Post code: 518000
    (Shenzhen Mudoro Technology Co.Ltd After-Sale Service Center)
    ----------------------------------------------------------------------------
    The return address in Chinese is (Please also attach Chinese address and Phone number, otherwise we can not receive it):
    中国 广东省 深圳市 龙华区 龙华街道 弓村 10巷5号
    Recipient(收件人):辛先生
    Tel(电话):+86 13798596030
    (Shenzhen Mudoro Technology Co.Ltd After-Sale Service Center)
    Question
    Hi, Qxpress is not available to deliver from Singapore to China. Is there no way to fix my watch without returning to you?

    The watch worked fine for a couple of months and when I just restarted the watch on the setting menu 2 weeks ago, suddenly it was not booted any more. Hmm.
    Answer
    Hi, Today, another customer returned the watch to us today. So I think you can also ship the item to our after sale center. Our engineer said the watch must be checked, then we can fix it. So please try to discuss with Qxpress that we ship the item to you by Qxpress, so you can also ship the item to me by Qxpress.

    Or maybe I can check for you which shipping company he was usring.

    Thanks
    Andy
    Question
    Hi,

    I already checked with Qxpress and Qxpress is not available to deliver from Singapore to China for now.

    Have you checked how your another customer returned the watch from Singapore to your after sale center?
    Answer
    He returned by Qxpress. Please check. this order is a watch.
    Question
    Hi,

    Hmm. That's very weird. Did he return the spoiled watch as my case?

    This is a qoo10 reply at the end of June.
    Answer
    Yes, He returned the watch. You can check his returned tracking status is : Starting Delivery to the Destination Country. The tracking number of screenshot in my last message is customer sent to Qoo10 staff, Qoo10 staff sent to me. . You can check with Qxpress shipping company not Qoo10 shipping company. Because Qxpress is shipping company, Qoo10 is the platform. Thanks

    Check screenshot with returned tracking number and order info. From Order info (Private info will be covered with mosaics or removed), you will see the item is the watch the same as you ordered.
    Answer
    Check order info, that the product is the same as you, the watch.
    Question
    It seemed to be possible to send the watch by Qxpress within 7 days before confirming the purchase. Qxpress delivery is eligible only for Qoo10 sellers. However, my case is that I already confirmed the purchase and have been using it for 5 months so can't deliver it by Qxpress directly.
    Answer
    OK, If Free return by Qxpress, send the watch by Qxpress within 7 days since delivery. Please try to ask Qxpress if you can pay shipping fee to send your item to our after sale service center in China. Thanks. Or you can Try to find other shipping company. Such as singpost.
Ask Question
Address
Guangdong Shenzhen Futian #501, Hui Hai Building, Dong Huan # 1 Road, Longhua Street, Longhua District
Available during
周一~周五:上午9点~下午6点 周六: 上午9点~下午5点 周日,公休日:停业

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