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Mimi Korean Skin Care
Mimi Korean Skin Care SG Join Fellow
1,392 Fellows
MINISHOP RATE 90%
51.15

[GUERISSON]9-Complex Cream 70g/Remove Wrinkle/Fine Line/Scars/Freckles/Acne/Whitening/MysteriousNoble Horse Oil

  • Retail Price
    RM 115.01
    Q-Price
    RM 51.15
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    Shipping rate will be added according to Weight.
  • Add to Cart [Buy] Wish List

Customer who recommended this item
261
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Important notes to enjoy Free Singpost/Qxpress Shipping Seller Dec 04, 2016
Click "Fellow" to enjoy exclusive offers!!! Seller Dec 04, 2016
Our Core Competencies Seller Dec 04, 2016
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Manufacturer/
Place of origin
GUERISSON / Korea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description 9-Complex Cream 70g/Remove Wrinkle/Fine Line/Scars/Freckles/Acne/Whitening/MysteriousNoble Horse Oil
BOOKMARK 1 2 3 4 5 6 7

Photo Review (107)

Customer Review (186)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 21, 2019 hap*** (SG SG)
Highly Recommend Aug 29, 2019 nic*** (SG SG)
Highly Recommend Aug 13, 2019 slo*** (SG SG)
Highly Recommend Jul 29, 2019 rus*** (SG SG)
Highly Recommend Apr 26, 2019 zen*** (SG SG)
Netural Apr 02, 2019 cha*** (SG SG)
Highly Recommend Mar 26, 2019 Jan*** (SG SG)
Highly Recommend Mar 07, 2019 mar*** (SG SG)
Highly Recommend Dec 18, 2018 win*** (SG SG)
Highly Recommend Dec 11, 2018 yom*** (SG SG)

Item Q&A(21)

Status
Question & Answer
  • Notice

    Important notes to enjoy Free Singpost/Qxpress Shipping

    We offer free Singpost/Qxpress delivery if you purchase value exceeds $68 in our shop. In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    - All purchases must use same shipping method (either Singpost Non-Standard Normal Mail or Singpost Smartpac or Qxpress), otherwise system will not be able to waive the shipping fee for you.

    **Please note we would pack your orders according to the order list. Hence we will not know if you have purchase more than $20/40. It is important to follow the above procedures for system to auto calculate.

    If above procedures are not followed and shipping fee is incurred, seller will not be doing any refunds.
    Mimi Korean Skin Care
  • Notice

    Click "Fellow" to enjoy exclusive offers!!!

    We are offering various shop coupons and email coupons for our valued customers. Please kindly click on "fellow" to follow our shop to enjoy these exclusive offers. Exclusive offers are only for followers.
    Mimi Korean Skin Care
  • Notice

    Our Core Competencies

    As one of our continuous efforts to offer great value to our customers, we strive to post out your parcel on the same day once the payment is confirmed. We also promise that 90% of the time you would receive your loved items within 1 - 3 working days regardless of which delivery service you opt for. Lastly, we would like to ensure you that we are based in Singapore with all items listed on Qoo10 in “ready stock” status and made freshly.
    Mimi Korean Skin Care
  • FAQ

    When is the Product Expiry Date ?

    Averagely, we periodically send skincare and cosmetics at least once per week from South Korea to Singapore by air, so all of our skin care and cosmetics are freshly made in Korea, normally made within past 1-4 months. So dear customer, do not worry about the expiry date, we guarantee they are fresh mode.
    Mimi Korean Skin Care
  • FAQ

    About the Delivery

    Dear Customer, We are trying to send out all parcels on the same day, for some items, we may send out on 2nd day. 【Singpost Normal Mail】: no tracking number, so it is impossible to check the progress. Normally it takes 3~5 days to complete the delivery, product will be delivered to your mailbox. But there is risk to lost during the delivery, buyer is responsible for the lost, so we do not recommend customer to use this shipping method. 【Smartpac】: tracking number provided, you are able to check the delivery progress online at any time. And your order is guaranteed(For sure not lost). It is door-to-door delivery. Normally It takes 1~2 days to complete delivery. So we always suggest customer to select Smartpac delivery.
    Mimi Korean Skin Care
  • FAQ

    How do I arrange for meet up at MRT station for self-collection?
    When is the earliest we can meet up?
    Do I still proceed to submit order via Qoo10?

    Dear customer, If you wish to meet up at MRT station for self-collection, please proceed to submit and pay on Qoo10, but do leave message in the memo to seller text box to mention that you want to collect at MRT station. We will SMS you to discuss about the time and MRT station name once order is confirmed. Please note that we meet customer between 6:30 PM ~8:00 PM in weekday at customer preferred MRT station. The earliest date is the 2nd day evening after you place order. Please note the shipping fee you've paid is non-refundable, because we arrange personally fast delivery.
    Mimi Korean Skin Care
  • Answered
    Question
    dav******* 2019-06-21
    Answer
    Hi Friend,
    We guarantee all our products are genuine authentic, all are 100% imported from South Korea.
    Any fake item found, we will pay back 10X money to buyer than buyer planced order.

    The label maybe loosen during shipment,since for horse oil, the seal labels are not firmly fixed.

    If you have any double, suggest you download the claries offical apps to verify its authenticaty, although they all are authentic.
    Mimi Korean Skin Care 2019-06-21
  • Answered
    Question
    hiz******* 2019-04-25
    Answer
    Hi Firend,
    Yes, it is useful for teenager for pimples and acne.
    Mimi Korean Skin Care 2019-04-25
    Question
    Thank you for the info.
    Answer
    you are welcome.
  • Answered
    Question
    bro******* 2019-03-14
    Question
    This is terrible,,, please deliver the item to my house today!!
    I’m going overseas today and I need it by today!!
    Answer
    Hi friend,
    S$3.79 Qmoney is refunded into your Qoo10 Qmoney account just now, Please confirm.
    Thanks.
    Mimi Korean Skin Care 2019-03-19
  • Answered
    Question
    bro******* 2019-03-14
    Answer
    Hi Friend,
    You ordered on 8th March. Your item was sent out on the 2nd day after you placed order.
    We checked that our staff may made a mistake that sent out it with Singpost Normal mail which is a letter box delivery.
    Sorry for the inconvenience caused.

    It will be delivered to your letter box in this week. So please check your letter box recenlty.

    Thanks for your inquiry.
    Mimi Korean Skin Care 2019-03-14
    Question
    Please refund 3.99 express delivery charges. I paid more for the shipping because I am going overseas on the 14 March! It’s pointless to deliver as I won’t be in singapore. Why are u asking me to wait for another week? why are u charging 3.99 for normal mail? I had sent many messages earlier to check on the delivery status and had informed you I am leaving on 14 March. What took you so Long to reply ? Please refund everything!!
    Answer
    Hi friend,
    S$3.79 Qmoney is refunded to your Qoo10 Qmoney account just now, Please confirm.
    Thanks.
    Question
    Hello ! How can u change the status to delivered when I didn’t even receive the item? Please do a 100 percent refund! Not the delivery charges only. Seriously I have intergrity issue. If I don’t hear from you, I will feedback to the consumer association
    Answer
    Hi Friend,
    the parcel has been delivered into your letter box already. And the delivery status was changed by Qoo10 system automatically if buyer did not confirm the receipt in two week after place order.
    Please help to confirm if it is in your letter box.
    Thanks.
    Question
    I had checked my letterbox but there’s no such parcel. Please refund 100 percent. I didn’t not receive at all so why did u change the status as delivered? It’s the first time I encountered such poor service
    Answer
    HI Friend,
    delivery status was changed by Qoo10 system automatically if buyer did not confirm the receipt status in two week after place order. If you have any concern about this, please check with Qoo10.
    Thansk. Regarding the delivery, the Qxpress fee has been refunded to you eariler, if you have not receive it, please be patient for more few days, since from Singpost reply, it may take up to 14 working days to delivery in worst case.
    Question
    Omg why take so Long? I’ve ordered on 8 March and Today is already 24 March and yet it is not delivered? I don’t think SingPost Need so Long to deliver. how Long do you want me to wait? It’s almost a month And I have not receive it .
    Answer
    Are u sure youo It has not been delivered into your letter box so far?
    Question
    Yes of course I’m very sure! I came back from overseas and I quickly check my letter box but did not see the item.
    Question
    That’s why I chose q express delivery so I can track the item. But u made a mistake by sending out by post. And till now I did not receive it. Please refund if not I will discuss with the consumer association about this case.
    Answer
    Hi Friend,
    We alardy refund the Qxpress delivery fee, we will send the item photo to you later which was taken before pass over to Singppost post office.
    Question
    Everyday I’m opening the letter box but till now did not receive. This is ridiculous. It’s almost a month and yet did not receive from the item! Are u supplier from singapore or overseas? I will refer this to the consumer association if I did not get full refund by end of this month. I know some supplier is not honest when they send by post hence that’s why I chose q delivery so that I can track the item! But you make mistake by sending by post and the fact is I did not receive. So why can’t I have my money back!
    Answer
    Hi Friend,
    May I know have you receive it till now or not.
    If still not, we will trace post office.
    Question
    No did not receive . I juz open the letter box
    Answer
    Hi Friend, attached please find the photo taken when pass over to post office, please be patient for more few days, since post office replied it may take up to 14 working days to complete the delivery in worse case.
    Question
    But u delivered in March , what took so long to deliver within singapore? U had already asked me to wait for a few weeks in March now u are asking me to wait for another two weeks. Are u trying to delay the situation ? I did not see any photo attachment. Can u explain this with the consumer association ? I will give u the contact
    Answer
    Hi Friend,
    Here we attach the photo again.
    Question
    I Everyday open letter box but did not receive the item . You have pack the item doesn’t mean u have sent out. Shall I ask consumer association to contact you next week since you are still not refunding? Also your package has not stamp date ... you might be taking photo for the sake of taking. It doesn’t show anything ... I have contacted consumer associations... if you still don’t refund by next week, they will send warning letters to u
    Question
    Maybe I can post to Facebook and share to the public about my case. Will warn other people and see also what they feel about your bad service
    Question
    If I still did not receive refund by end of next week, my case will be uploaded to All the social media. Warn other people
    Answer
    Hi friend,
    According to post office reply, please take your IC and go to your neareset post office to further check its status, they might sent a piece of paper to ask you to collect from post office eariler.
    Question
    I didn’t get any letter from post office. If this is registered parcel, you should be able to track. Why are you asking me to check? Your picture shows that the parcel is still at your place, it means nothing. Even if I go to court, i have confidence to win the case!!

    You don’t want to refund Nor resend the item.
    If I find out q10 release the payment to you, my next step is to sue you and q10 for unfair sales dealing!

    Settle this by tomorrow!!

    I ask you for the last time, are you going to refund or not!!
    I am not interested in your item anymore!!

    Reply by tomorrow!! Don’t try to delay it’s more than a month!!!!!
    Answer
    please take your IC and go to your neareset post office to further check its status. during our past experience, in rare case, it is in post office and not delivered to recipient.
  • Answered
    Question
    lbb******* 2018-07-18
    Answer
    Hi customer,
    Do not worry about it, our items are directly shipped from Korea factory.
    we guarentee all of our products are authentic & genunie, any fake one we will fully refund you and compensate you.
    Thanks for your inquiry.
    Mimi Korean Skin Care 2018-07-21
  • Answered
    Question
    rea******* 2018-05-20
    Answer
    yes, it can be used for this case.
    Mimi Korean Skin Care 2018-05-20
  • Answered
    Question
    ype******* 2018-03-27
    Answer
    顾客您好,
    感谢咨询,您的订单是周五发出的,singpost normal mail 一般需要4-7个工作日才能送达,所以麻烦您再耐心等待几天。
    提醒下这个订单是信箱投递,所以未来一周请检查您的信箱是否有收到。
    谢谢您!
    Mimi Korean Skin Care 2018-03-27
    Question
    好的
    Answer
    .
  • Answered
    Question
    ype******* 2018-03-27
    Answer
    您好,已在另一个question里回复您了
    Mimi Korean Skin Care 2018-03-27
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