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KNIGHTSHIELD
KNIGHTSHIELD SG Join Fellow
11,969 Fellows
POWER MINISHOP RATE 90%
25.73

Baseus★Baseus Wireless Charging Car mount Accessories★4.8A Car Charger★Bluetooth Ear Buds★CAR HOOK★

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Customer who recommended this item
809
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Exchange/replacement Policy for Screen Protectors Seller Dec 30, 2018
Queries/FAQ Replies within 48 hours Seller Sep 29, 2016
Return/Exchange/ Refund/Cancellation/Non-Receipt Claim Seller Sep 27, 2016
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Manufacturer/
Place of origin
Baseus / Overseas Condition New Product
Shipping From From Overseas (Singapore)
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After sales service Please contact seller or manufacturer service center.

Photo Review (251)

Customer Review (1)

Malaysia, English
Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 04, 2020 leo*** (MY MY)

Item Q&A(28)

Status
Question & Answer
  • Notice

    Exchange/replacement Policy for Screen Protectors

    Any Claim will only applicable within 7 days upon receiving of the item

    Defective Screen protector Upon Receiving:
    - Once Adhesive Peeled, Its deemed Item received in good condition. Any Claims will be politely rejected.
    - Provide a picture of the defective area of the received item (provided adhesive not peeled off)
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.
    - Item to be returned with all accessories intact unless otherwise stated
    KNIGHTSHIELD
  • Notice

    Queries/FAQ Replies within 48 hours

    We are facing large volume of orders and massages every day.
    Please kindly give us maximum of 48 hours to reply to your message.

    We will assist you on your queries as soon as possible.

    Thank you
    KnightShield Brand
    KNIGHTSHIELD
  • Notice

    Return/Exchange/ Refund/Cancellation/Non-Receipt Claim

    Dear customers,

    Request will only be accepted within 7 days upon received, provided the Terms and condition has been fulfilled. We will like to kindly request all customers to go through 'Inquiry to Seller' first, before filing return/exchange/refund/cancel/non-receipt claims.
    This is to avoid handling the same case twice. We have staff working on such matters, so customers will definitely hear a response from us faster than going through the system.

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore is welcome, provided:
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller
    - Shipping fee will be incurred from buyer's end

    Thank you for your cooperation in this matter.
    KnightShield
    KNIGHTSHIELD
  • Notice

    Conditions for Return/Exchange/replacement

    Any Claim will only applicable within 7 days upon receiving of the item

    Any shortage of item or wrong or defective item delivered:
    - Provide Clear picture of the received item and parcel packaging.

    Defective item issue:
    - Provide picture of the defective area of the received item.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.
    - Item to be returned with all accessories intact unless otherwise stated
    KNIGHTSHIELD
  • Answered
    Question
    lou******* 2020-03-24
    Answer
    W2 is fine for s20 ultra. However do not use thick phone case.
    KNIGHTSHIELD 2020-03-25
  • Answered
    Question
    amo******* 2020-03-12
    Answer
    Private Enquiry
    KNIGHTSHIELD 2020-03-12
  • Answered
    Question
    ah_******* 2020-02-22
    Answer
    This coming in 1 mth time
    KNIGHTSHIELD 2020-02-22
  • Answered
    Question
    wil******* 2020-02-16
    Answer
    Hi, Its may not be suitable as it may slide down. we will recoomend those on the windscreen instead.
    KNIGHTSHIELD 2020-02-17
  • Answered
    Question
    ah_******* 2020-02-09
    Answer
    Stopped production for E-2
    KNIGHTSHIELD 2020-02-09
  • Answered
    Question
    cz_******* 2020-02-02
    Answer
    Private Enquiry
    KNIGHTSHIELD 2020-02-02
  • Answered
    Question
    Sel******* 2020-01-14
    Answer
    6.5inch iphone is max :)
    KNIGHTSHIELD 2020-01-14
    Question
    Ya. But with casing? Still able to grip properly? Thanks
    Answer
    Hi, Unable to advise with casing as every user has different casing. UAG normally wont fit.
    Question
    No wories boss. Thanks anyway
    Answer
    Thank You
  • Answered
    Question
    fiz******* 2019-12-18
    Answer
    Apologies, self collection not available in dec. Kindly uses Qprime shipping for 2 days delivery. Thank you
    KNIGHTSHIELD 2019-12-18
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How to Return/Exchange