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Baseus★Joyroom Wireless Airpod★Wireless Bluetooth earphones★Earpiece Earphone Earbuds Samsung Iphone★




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140 Recommended

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Subject Register Date
Exchange/replacement Policy for Screen Protectors Seller Dec 30, 2018
Queries/FAQ Replies within 48 hours Seller Sep 29, 2016
Return/Exchange/ Refund/Cancellation/Non-Receipt Claim Seller Sep 27, 2016
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Manufacturer/
Product Origin
Baseus Condition New Product
Shipping From From Overseas (Singapore)
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All Ratings
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Photo Review (47)

Customer Review (1)

Malaysia, English
Customer Review board
Rating Feedback Date Written by
Recommend Sep 10, 2020 cli*** (MY MY)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Exchange/replacement Policy for Screen Protectors

    Any Claim will only applicable within 7 days upon receiving of the item

    Defective Screen protector Upon Receiving:
    - Once Adhesive Peeled, Its deemed Item received in good condition. Any Claims will be politely rejected.
    - Provide a picture of the defective area of the received item (provided adhesive not peeled off)
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.
    - Item to be returned with all accessories intact unless otherwise stated
    Knightshield Official Store
  • Notice

    Queries/FAQ Replies within 48 hours

    We are facing large volume of orders and massages every day.
    Please kindly give us maximum of 48 hours to reply to your message.

    We will assist you on your queries as soon as possible.

    Thank you
    KnightShield Brand
    Knightshield Official Store
  • Notice

    Return/Exchange/ Refund/Cancellation/Non-Receipt Claim

    Dear customers,

    Request will only be accepted within 7 days upon received, provided the Terms and condition has been fulfilled. We will like to kindly request all customers to go through 'Inquiry to Seller' first, before filing return/exchange/refund/cancel/non-receipt claims.
    This is to avoid handling the same case twice. We have staff working on such matters, so customers will definitely hear a response from us faster than going through the system.

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore is welcome, provided:
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller
    - Shipping fee will be incurred from buyer's end

    Thank you for your cooperation in this matter.
    KnightShield
    Knightshield Official Store
  • Notice

    Conditions for Return/Exchange/replacement

    Any Claim will only applicable within 7 days upon receiving of the item

    Any shortage of item or wrong or defective item delivered:
    - Provide Clear picture of the received item and parcel packaging.

    Defective item issue:
    - Provide picture of the defective area of the received item.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.
    - Item to be returned with all accessories intact unless otherwise stated
    Knightshield Official Store
  • Answered
    Question
    Esther_lim_2000 2021-01-01
    Answer
    yes but stock coming 3-4 weeks time
    Knightshield Official Store 2021-01-01
    Question
    okay thank you
    Answer
    Thank You
    Question
    hi is the joyroom airpod instock ??
    Answer
    Not yet, there is change in model. The old model stopped production already
    Question
    ohh ic than when will the new one have stock ??
    Answer
    After CNY
  • Answered
    Question
    maylim78 2020-12-12
    Answer
    atatched got 4 colors
    Knightshield Official Store 2020-12-12
  • Answered
    Question
    astelleteo68 2020-11-14
    Answer
    (C) W04 pro. is uses type C
    Knightshield Official Store 2020-11-14
  • Answered
    Question
    gayathrivanan2468 2020-08-16
    Answer
    Which model are you refering to? Thank You
    Knightshield Official Store 2020-08-16
    Question
    Sports wireless earphones

    Tks
    Answer
    About 2 weeks time :)
    Question
    Ok noted thanks
    Answer
    thx
  • Answered
    Question
    judy_6248 2020-08-09
    Answer
    Yes uses bluetooth :)
    Knightshield Official Store 2020-08-09
  • Answered
    Question
    mka******* 2020-06-11
    Answer
    Yes bluetooth V5.0. Thank you
    Knightshield Official Store 2020-06-11
  • Answered
    Question
    teo******* 2020-06-04
    Answer
    Private Enquiry
    Knightshield Official Store 2020-06-04
  • Answered
    Question
    ykj******* 2020-06-02
    Answer
    Hi earphones are non-returnable due to hygiene concern. Item wont have issue, but user must know how to use as well as sensor functions. If you are not sure how, its better to buy non-sensor series.
    Knightshield Official Store 2020-06-02
    Question
    Ok thanks
    Answer
    Most welcome
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