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FlyDigital House
FlyDigital House SG Join Fellow
5,878 Fellows
POWER MINISHOP RATE 90%
Cheapest in Qoo10-9inch/10inch Android Tablet|Dual Sim|WIFI[2GB+16GB/32GB/64GB]Export set/Brand New
292.14

Cheapest in Qoo10-9inch/10inch Android Tablet|Dual Sim|WIFI[2GB+16GB/32GB/64GB]Export set/Brand New


Customer who recommended this item
240
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (115)

Customer Review (204)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 22, 2017 dak*** (SG SG)
Recommend Nov 17, 2017 iri*** (SG SG)
Not Recommend Nov 14, 2017 goh*** (SG SG)
Highly Recommend Oct 30, 2017 wfw*** (SG SG)
Highly Recommend Oct 28, 2017 wfw*** (SG SG)
Netural Oct 27, 2017 alb*** (SG SG)
Highly Recommend Oct 23, 2017 wfw*** (SG SG)
Highly Recommend Oct 22, 2017 kar*** (SG SG)
Recommend Oct 18, 2017 cho*** (SG SG)
Highly Recommend Oct 12, 2017 bri*** (SG SG)

Item Q&A(152)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • FAQ

    Is Singpost normal mail safe?

    It is not recommended to opt for Singpost normal mail as every month we have genuine cases of lost parcels via normal mail. We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, Smartpac or Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders. Just for sharing. below is the news about the postman being caught for throwing parcels into rubbish bin. https://www.8world.com/news/singapore/article/singpost-throw-away-mail-394991
    FlyDigital House
  • FAQ

    Why I have not received my normal mail parcel after 7 working days?

    Normally Singpost normal mail will take 3-7 working days to reach (excluding Saturday, Sunday and holidays) if no delay at Singpost side. However, we got a small portion of customers who received their parcel after 2-3 weeks due to the delay at Singpost. Thus, pls kindly wait further and you should receive it soon. Appreciate your patience and understanding that it is beyond our control on the Singpost delivery time. Just for sharing, below is the news about the Singpost being fined by IMDA for failing to meet the service standards on the delivery time. https://sg.news.yahoo.com/yahoo-poll-bad-experience-singpost-230018616.html
    FlyDigital House
  • Answered
    Question
    alb******* 2017-10-24
    Answer
    Private Enquiry
    FlyDigital House 2017-10-25
  • Unanswered
    Question
    tlc******* 2017-10-16
  • Unanswered
    Question
    gir******* 2017-10-13
  • Answered
    Question
    cer******* 2017-10-09
    Answer
    Private Enquiry
    FlyDigital House 2017-10-09
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Unanswered
    Question
    tlc******* 2017-10-08
  • Answered
    Question
    wee******* 2017-09-30
    Answer
    Private Enquiry
    FlyDigital House 2017-10-01
  • Answered
    Question
    wee******* 2017-09-29
    Answer
    Private Enquiry
    FlyDigital House 2017-09-29
  • Answered
    Question
    wee******* 2017-09-29
    Answer
    Private Enquiry
    FlyDigital House 2017-09-29
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SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-75

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Policy & Notice
How to Return/Exchange