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Clinique Clarifying Lotion 13.5oz/400ml (# 2)
3 items sold
133.14

Clinique Clarifying Lotion 13.5oz/400ml (# 2)

  • Retail Price
    RM 199.75
    Q-Price
    RM 133.14
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Hong Kong
    Shipping To
    Singapore

    Shipping RateOverseas

    Quantium International Standard [QTI] - Free

  • Item Qty
  • Add to Cart [Buy] Wish List


Customer who recommended this item
81
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
help
After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (32)

Customer Review (49)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 04, 2020 pan*** (SG SG)
Highly Recommend Dec 21, 2019 eve*** (SG SG)
Highly Recommend Dec 11, 2019 twi*** (SG SG)
Highly Recommend Dec 09, 2019 jen*** (SG SG)
Highly Recommend Oct 31, 2019 IGN*** (SG SG)
Highly Recommend Oct 23, 2019 fid*** (SG SG)
Highly Recommend Sep 12, 2019 won*** (SG SG)
Highly Recommend Jul 16, 2019 dre*** (SG SG)
Highly Recommend May 16, 2019 fif*** (SG SG)
Recommend May 02, 2019 kek*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    sha******* 2019-08-12
    Question
    Also the QR code on the bottle is fake
    Answer
    Dear customer,

    We would like to confirm that we are selling 100% genuine products as we sourced from reputable worldwide suppliers who running the business with long history. They import goods from original manufacturers directly. Since our suppliers are coming from worldwide, the items we sourced are coming from several countries around the world.

    Sometimes some companies who sell items in different countries will make small changes with their products in order to better suit that particular market. Therefore an item of a particular brand may be slightly different from country to country. For example a product sold in Japan may be slightly different in packaging or formulation to the same item sold in the France.

    However, the changes of the item normally are very small and will not affect the effect of any particular product, the product still can be used.

    We do hope for your kind understanding.
    Cosmede 2019-08-14
  • Answered
    Question
    fif******* 2019-04-02
    Answer
    Private Enquiry
    Cosmede 2019-04-02
  • Answered
    Question
    sah******* 2019-03-20
    Answer
    Dear valued customer,

    Thank you for visiting our shop.


    This version is for Dry Combination skin.

    color 1 is for Very Dry to Dry.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM
    Cosmede 2019-03-21
    Question
    Thank u for e info. Do u have e color 1 for very Dry to Dry version instock? Thanks.
    Answer
    Dear valued customer,

    Thank you for your message.

    Please kindly check the link below:
    https://www.qoo10.sg/item/CLINIQUE-CLARIFYING-LOTION-13-5OZ-400ML-1/429223794?banner_no=1305330

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM

    Question
    Thank you.
    Answer
    Dear valued customer,

    You are welcome!


    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.


    Best regards,
    COSME-DE.COM
  • Answered
    Question
    lyn******* 2019-01-30
    Answer
    Dear valued customer,

    Thank you for your message.

    You can download the coupon on the product page.

    As per attached the screen caption for your reference.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM


    Cosmede 2019-01-31
  • Answered
    Question
    des******* 2019-01-29
    Answer
    Dear valued customer,

    Thank you for your message.


    Yes the is clarifying lotion 2, we regret that the picture wording is not correct, we will update the picture soon.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2019-01-29
    Question
    do u have stock for this clarifying lotion 2??
    Answer
    Dear valued customer,

    Thank you for your message.

    We need you send us the QR code of the item you have received to check with our warehouse if they mixed up the item.

    Please kindly provide and we will get back to you soon.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Question
    The QR Code is 54190127001446/DHI-SG-ZI
    Answer
    Dear valued customer,

    Thank you for your message.

    Please kindly send us the QR code picture.

    As per attached the QR code sample for your reference.

    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM

    Question
    Herewith as per yr request!
    Question
    see the other email please!
    Answer
    Dear valued customer,

    Thank you for your reply.

    This is not the QR code we need.

    We have told you that we need the QR code of the item that your have received, and as per attached the QR code for your reference. Could you please kindly check?

    If we could not get the QR code, we can't check with warehouse if they have sent wrong items, therefore we can only cancel your 2 on hold orders to avoid you receive wrong item again.

    And for this order, we will ask you to return and we will issue refund to you.

    So if you want the 2 orders, please send the QR code on the item to us asap.

    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM
    Question
    That's all we have on the box....
    Question
    Why did u refund me for my new order???
    Answer
    Dear valued customer,

    Thank you for your reply.

    We mean there is a QR code on the item itself, can you take picture of the item front and back , please ?

    The item is not available at this moment so we have to cancel the order, however, we found the listing is still showing available.

    Our IT team is checking this issue with Qoo10 already to find out which part of the system got problem. Hope they can fix the problem asap.

    We regret that the item is REAL out of stock, if not, we will not cancel your order.

    To this, we apologize for any inconvenience caused.

    Please kindly check with us if this item got real stock later ( maybe after 1 week ) once you want to place order again .

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Question
    Hello attached as per yr request...
    Answer
    Dear valued customer,

    Thank you for your reply.

    Could you please kindly confirm the wording on the bottle is clarifying lotion 2, Twice a day exfoliator , lotion clarifiante or clarifying lotion 2, Twice a day exfoliator , lotion exfoliante ? If you don't mind, please kindly take a picture for us, too.

    Once we confirm the wording on the bottle, we can ask our purchase team to clarify the problem and provide offer corresponding solution asap.

    Once again, please accept our apologies for any inconvenience this may have caused.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM
    Question
    Herewith attachment for yr viewing:
    Answer
    Dear valued customer,

    Thank you for your message.

    We will send the picture to our product team and supplier ask them to clarify if this is the right item or not.

    We will get back to you once we got their reply on next week since they are still having CNY holiday.

    Once again, please accept our apologies for any inconvenience this may have caused.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM


    Dear valued customer,

    Thank you for your patience.

    Please kindly check the official site for your reference:
    https://www.clinique.com/product/1573/15502/3-step/step-2-exfoliate/clarifying-lotion-2

    The item Clarifying Lotion is the same with the one you got on hand, so this is the correct item.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM


    (Feb 13, 2019 15:13)
    Question
    Hello
    U have send me the wrong item??? That wed site u gave says step 3 then use the the clarifying Twice a day lotion??? Please resend me or refund me!
    Answer
    Dear Customer,

    Thank you for your message again, The link we sent you is Step 2. Twice a day exfoliator is exactly the same as Clarifying Lotion.

    Please refer to the attached image.


    Please do not hesitate to contact us if you have further inquiries.

    Thank you for your understanding.



    Best regards,
    COSME-DE.COM

  • Answered
    Question
    KRI******* 2019-01-07
    Answer
    Private Enquiry
    Cosmede 2019-01-08
  • Answered
    Question
    ade******* 2017-11-27
    Answer
    Private Enquiry
    Cosmede 2017-11-28
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