♥SMOOTH TOFU SKIN♥ HIGHLY RAVED IN HOLLYWOOD ♥CONTAINS MOST POWERFUL CELLULITE REDUCTION♥ SPONGEABLE
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52.03

COCOMO♥SMOOTH TOFU SKIN♥ HIGHLY RAVED IN HOLLYWOOD ♥CONTAINS MOST POWERFUL CELLULITE REDUCTION♥ SPONGEABLE

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Customer who recommended this item
1055
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
America Condition New Product
Shipping From From Overseas (Singapore)
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After sales service Please contact seller or manufacturer service center.
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Photo Review (390)

Customer Review (746)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 07, 2019 jia*** (SG SG)
Recommend Nov 17, 2019 wen*** (SG SG)
Highly Recommend Oct 10, 2019 glo*** (AU AU)
Highly Recommend Oct 05, 2019 gan*** (SG SG)
Highly Recommend Sep 21, 2019 vas*** (SG SG)
Highly Recommend Aug 29, 2019 cat*** (SG SG)
Netural Aug 28, 2019 ste*** (SG SG)
Highly Recommend Aug 27, 2019 lim*** (SG SG)
Highly Recommend Aug 20, 2019 bri*** (SG SG)
Recommend Aug 17, 2019 els*** (SG SG)

Item Q&A(61)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Notice

    ((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS

    99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.
    COCOMO
  • Answered
    Question
    gin******* 2019-05-18
    Answer
    Dear Customer,
    pink pepper and black tea have anti cellulite feature
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-05-19
    Question
    What about Spongeables Hello Kitty Anti-Cellulite Body Wash in a Sponge (Grapefruit/White Rose) ?
    Anti-cellulite is stated in the product. I'd like to confirm before buying. Thanks.
    Answer
    Dear Customer,
    All the hello kitty range has Anti-Cellulite functions as well
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
  • Answered
    Question
    mel******* 2017-06-01
    Answer
    Dear Customer,
    You may select any three items and we wll send u another item for free.
    So u pay 16.90 X 3 and we will send 4 pieces to you
    The pouch is currently out of stock
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2017-06-01
  • Answered
    Question
    mel******* 2017-06-01
    Answer


    Dear Customer,
    You may select any three items and we wll send u another item for free.
    So u pay 16.90 X 3 and we will send 4 pieces to you
    The pouch is currently out of stock
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2017-06-01
  • Answered
    Question
    mel******* 2017-06-01
    Answer


    Dear Customer,
    You may select any three items and we wll send u another item for free.
    So u pay 16.90 X 3 and we will send 4 pieces to you
    The pouch is currently out of stock
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2017-06-01
  • Answered
    Question
    tn_******* 2017-04-01
    Answer
    Dear Customer,
    Yes still available
    Thank you for shopping with COCOMO!
    Regards
    COCOMO
    COCOMO 2017-04-02
    Question
    Thank you seller fro your fast respond, but 1 last question. Can I use the $2 coupon for Buy 3 get 1 free promotions item?
    Answer
    Dear Customer,
    yes, you may use if you have Qoo10 coupon and the items are not on timesale
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
  • Answered
    Question
    sfs******* 2017-02-25
    Answer
    Dear Customer,
    verbena green tea, white rose and lavender sponges does not have anti cellutite function
    The buy 3 get 1 is still on
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2017-02-25
  • Answered
    Question
    Jes******* 2016-12-15
    Answer
    Dear Customer,
    Thank you for your interest to purchase
    Hello kitty white and pink does not have anti cellulite function
    Our pink and green pepper have the anti cellulite functions
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2016-12-17
  • Answered
    Question
    hua******* 2016-12-02
    Answer
    Dear Customer
    BUY 3 GET 1 FREE Is still on
    However, There is no buy 3 get 1 free for hello kitty version
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2016-12-05
    Question
    Hi seller, I bought the anti cellulite version not the hello kitty version.
    Answer
    Dear Customer,
    We are sorry
    Can you kindly take a pic of the items you had receievd ?
    Our packers willl contact you for 1-1 exchange
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    Question
    Hi seller,

    Thank you for the reply.
    The items I ordered is anti cellular version.
    I had received 3 anti cellular version.
    But it should be 4 as there is buy 3 get 1 free as what you mentioned earlier.

    Perhaps you could double check on the order I had placed? I neither ordered hello kitty version nor receive hello kitty version. Hence, I am not sure why is there a 1-1 exchange require?
    Answer
    Dear Customer,
    Sorry on this overlooked
    Our staff will contact you and we will mail out the missing item
    very sorry
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
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COCOMO SG
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
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