❤SUPER HIT❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
67 items sold
52.04

COCOMO❤SUPER HIT❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤

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Customer who recommended this item
793
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (381)

Customer Review (689)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2019 yue*** (SG SG)
Highly Recommend Dec 07, 2019 tie*** (SG SG)
Highly Recommend Dec 04, 2019 sel*** (SG SG)
Highly Recommend Dec 03, 2019 apr*** (SG SG)
Highly Recommend Dec 03, 2019 eil*** (SG SG)
Highly Recommend Dec 03, 2019 cla*** (SG SG)
Highly Recommend Dec 02, 2019 ngk*** (SG SG)
Highly Recommend Dec 01, 2019 cla*** (SG SG)
Highly Recommend Nov 30, 2019 jer*** (SG SG)
Highly Recommend Nov 19, 2019 shi*** (SG SG)

Item Q&A(62)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Notice

    ((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS

    99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.
    COCOMO
  • Answered
    Question
    fel******* 2019-05-09
    Answer
    Dear Customer,
    It is instock and available in COCOMO
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-05-10
  • Answered
    Question
    gin******* 2019-02-23
    Answer
    Dear Custmer,
    Please check on the JONE offiical website.
    The ones you are holding is the latest upgraded version and new packaging
    we hope this explains
    kindly refer to the listing where we had also mentioned on this
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)

    COCOMO 2019-02-23
  • Answered
    Question
    haz******* 2019-01-15
    Answer
    Private Enquiry
    COCOMO 2019-01-15
  • Answered
    Question
    teo******* 2018-11-29
    Answer
    Dear Customer,
    This routine is perfect
    Red/White Jelly Pack, Toner, Moisturizer, Essence, Day Cream, Sunblock (Day)
    Red/White Jelly Pack, Toner, Moisturizer, Essence, Night Cream, Black Jelly Pack (Night)
    Thanks
    Regards
    COCOMO
    COCOMO 2018-11-30
    Question
    Thank You!
    Answer
    welcome
  • Answered
    Question
    ccm******* 2018-10-26
    Answer
    Dear Customer,
    Please watsapp us at 8425 5525
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    . Please follow our instagram @cocomo.65 for daily beauty updates !
    Do note that qpost inquiries take 1-3 working days for us to respond
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-29
  • Answered
    Question
    wei******* 2018-10-21
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
    COCOMO 2018-10-23
  • Answered
    Question
    qoo******* 2018-10-05
    Answer
    Dear Customer,
    After you applied, you still have to pat the product into your skin
    Without patting the product will stay as a surface on your face which results in the stickiness
    however, if you patted the product into your skin, it will not be sticky at all
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-10-06
    Question
    I followed instructions in your description and patted after 30 secs upon application. Still pretty sticky. Did I apply too much?
    Answer
    Dear Customer,
    You can take a small amount on hand and pat first
    after which u can have a rough guage on how much u need for the whole face

    thanks dear
  • Answered
    Question
    luk******* 2018-09-20
    Answer
    hi
    jone hana cream can be used for 1 month
    Thanks
    COCOMO
    COCOMO 2018-09-21
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COCOMO SG
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
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