CupKidsLove❤ 2020 New ❤ Korean style baby/kids hair accessories ❤ 1-10Y ❤ 100% Handmade ❤
110 items sold
19.68

Cupkids LoveCupKidsLove❤ 2020 New ❤ Korean style baby/kids hair accessories ❤ 1-10Y ❤ 100% Handmade ❤

  • Retail Price
    RM 32.99
    Q-Price
    RM 19.68
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    Search Close
    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines

    Shipping RateOverseas Express
  • Item Type
    ∙ Series
    • BABA
    • CACA
    • CBCB
    • CCCC
    • PAPA
    • PBPB
    • ZAZA
    ∙ No.
    • 0101
    • 0202
    • 0303
    • 0404
    • 0505
    • 0606
    • 0707
    • 0808
    • 0909
    • 1010
    • 1111
    • 1212
    • 1313
    • 1414

  • Add to Cart [Buy] Wish List

Customer who recommended this item
117
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Free Gift (NOT applicable to CLEARANCE items) Seller Oct 23, 2016
Please be nice... Seller Apr 27, 2016
Return Exchange Policy (2) Seller Apr 21, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (27)

Customer Review (92)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 21, 2020 shi*** (SG SG)
Recommend Jan 21, 2020 ang*** (SG SG)
Highly Recommend Jan 21, 2020 sim*** (SG SG)
Highly Recommend Jan 20, 2020 cla*** (SG SG)
Highly Recommend Jan 16, 2020 nam*** (SG SG)
Highly Recommend Jan 16, 2020 sia*** (SG SG)
Recommend Jan 15, 2020 pat*** (SG SG)
Highly Recommend Jan 15, 2020 njn*** (SG SG)
Highly Recommend Jan 14, 2020 jea*** (SG SG)
Highly Recommend Jan 13, 2020 tin*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    Free Gift (NOT applicable to CLEARANCE items)

    For all buyers, as a gratitude for your support, all the purchase of REGULAR items (except clearance and minor-defective items) will be entitled for a free gift * (subject to stock availability). Please note that the selection of free gifts are random sent out and non-exchangeable. If you don't wish to receive the free gift, please leave a memo to us after placed order. However, there's strictly no further discount on the purchased items if you don't wish to receive the free gift as it is served as a gratitude for your support. Thanks for your understanding & happy shopping.
    *Free gifts, e.g. Stickers & ribbon etc
    Cupkids Love
  • Notice

    Please be nice...

    Dear Buyers,
    If you have any problems with your order please contact us nicely, we will try our best to solve the problem.
    We will ignore rude customer/enquiry.

    Treat others as you want to be treated.
    Thanks for your understanding and have a nice day. :)
    Cupkids Love
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Cupkids Love
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    *Strictly not accept once tag was removed
    *Underwear are strictly not returnable due to personal hygiene purpose

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Cupkids Love
  • FAQ

    Why am i charged shipping fee for Singpost normal mail even though i have purchased more than $60?

    When adding to cart, you may have selected different ship rate on different item. Please note that the shipping rate will be auto-waived in the system when only the total purchase amount over $60 , and all the items need to be selected at the same shipping rate(Qxpress) when adding to cart. If all else fails... Leave us a memo or an inquiry and we will refund you accordingly. We hope you enjoyed your shopping at Cupkidslove. Normally we use Singpost Smartpac/Qxpress(for registered mail) to deliver the parcel to buyer. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. Please leave us a memo if you prefer Qxpress to deliver the parcel. We will also arrange Qxpress to deliver the parcel if the parcel is too big to put into buyer’s letterbox.
    Cupkids Love
  • FAQ

    I chose wrong size / design, can I exchange?

    Yes sure, you can exchange the item within 7 days, as long as our stock are available and the items are in original conditions (unused, unworn, with all tags and original packaging intact), however you have to bear the postage fees for both ways. Please whatsapp @ 9198-3506 / inbox our FB account(CupkidsLove.qoo10) / email us at cupkidslove@gmail.com with your order number and indicate which design(item code & size) you would like to exchange. Please do not sending item without prior contact. Thanks for your understanding and sorry for any inconvenience caused.
    Cupkids Love
  • FAQ

    I received wrong / defective item, how do I get exchange or replacement?

    Sorry for the mistake or defect. We do our best but bad things do happen in life. We will provide exchange and pay for postage fees incurred. Exchange in the case of wrong or defective item cannot be changed to other design / size. Please keep the item in original conditions (unused with all tags and original packaging intact) and email us at cupkidslove@gmail.com with a snapshot of the defective area/wrong item. We will get back to you as soon as we can. While sending back, please leave a note in the parcel indicating the order number. Parcel without order number cannot be identified and will not be processed. Note: Please do NOT give negative review, contact us instead to get it exchanged. Once negative review is given, no further service would be provided. Thank you for kind understanding.
    Cupkids Love
  • FAQ

    How long does shipping take? When will I receive the item after ordering?

    We send out items within 1-2 days on business days (Monday - Friday). If order is placed after 12pm on Friday, it will be sent out the next Monday. We use SingPost (for normal mail) and Smartpac/Qxpress (for registered mail) to deliver the items to buyers. They usually take 1-3 working days to deliver, but sometimes longer, which is indeed not in our control.
    Cupkids Love
  • FAQ

    I have not received my items, can you check delivery status?

    First of all, it does take time to send and deliver items to buyers. 2-5 working days is the norm. We update delivery status after sending out, so if it shows item already sent out, then it is indeed sent out. If you chose registered mail(Qxpress/Smartpac), please click on the Tracking button in your order summary in your qoo10 account to find out the latest delivery status. Or, you may go to http://www.singpost.com/track-items and check with the tracking ID provided in your order record. Kindly note that Singpost may take 1-3 days to update the tracking system. SmartPac will be delivered to the Recipient's letterbox if there are no one to receive the parcel and the delivery note will be signed by the Postman. If you chose SingPost normal mail, unfortunately there's no tracking number and the parcel is not traceable. We will not be responsible for any lost/delayed/damaged item caused during delivery shipped via SingPost normal mail.
    Cupkids Love
  • Answered
    Question
    w3i******* 2020-01-13
    Answer
    Private Enquiry
    Cupkids Love 2020-01-13
  • Answered
    Question
    cel******* 2020-01-08
    Answer
    Hi,

    Thanks for your interest. Yes, the CSDA-013 size 100 is still available now. Qoo10 is upgrading their system now and it might cause you can't find the option series at the top of the page.

    Please refer to the link as below and slide down the page detail to order the item (as attached photo):-

    http://list.qoo10.sg/g/421329539
    Series : CSDA
    No : 013
    Size : B(100)

    Thanks for your understanding and sorry for any inconvenience caused. :)

    Regards,
    CupkidsLove
    Cupkids Love 2020-01-08
  • Answered
    Question
    che******* 2019-11-19
    Answer
    HI,

    Thanks for your interest. We will not restock the item PB-12 in the near future. Do you mind to consider other design? :)

    Regards,
    CupkidsLove
    Cupkids Love 2019-11-19
  • Answered
    Question
    che******* 2019-11-19
    Answer
    Hi,

    Yes, all the items are ready stock in SG. The princess comb sets are coming with gift box. Any concern, please don’t hesitate to let us know. :)

    Regards,
    CupkidsLove
    Cupkids Love 2019-11-19
  • Unanswered
    Question
    kia******* 2019-11-15
    Answer
    Hi Swee Tiam, Thanks for your purchase and sorry for the mistake. We will provide exchange/refund for this item. You can exchange the items within 7 days, as long as our stock are available and the items are in original conditions (unused, unworn, with all tags and original packaging intact). We also provide self collection at Woodlands warehouse. Please return the item by Singpost normal mail within 7 working days (by 25/11/19) to the below address:- Warehouse address : PRIMZ BIZHUB 21 WOODLANDS CLOSE #06-35 SINGAPORE (737854) We will check the stock availability and confirm your exchange on the following Monday. Once you post out your parcel, please kindly remember to sent us a photo on the return item/parcel, so that we can look out for your return. We will let you know once we received your parcel and post out your exchange item on the next working day. Thanks for your understanding and sorry for any inconvenience caused. Wish you have a nice day. :) Regards, CupkidsLove
    Cupkids Love 2019-11-15
    Question
    Hi. This is very troublesome to us. Do you have alternative solution? For example, deliver the correct order to us and then collect back the other one from us. You would need to coordinate with the delivery staff.
    Answer
    Hi Swee Tiam, We are sorry that our warehouse staff only can proceed the exchange process once received the returned item. Thanks for your understanding and sorry for any inconvenience caused. Have a nice day. :) Regards, CupkidsLove
    Question
    Hi. This was an obvious mistake by you. Your response is totally unacceptable. Do I need to make extra effort and money to fix the mistake by you?
    Question
    Hi. This was an obvious mistake by you. Your response is totally unacceptable. Do I need to make extra effort and money to fix the mistake by you?
    Question
    Hi. No response to resolve this?
  • Answered
    Question
    tri******* 2019-06-30
    Answer
    Hi,

    Thanks for your interest. Yes, the item BA-13 is usually suggest for 3 - 8 years old. Have a nice weekend. :)

    Regards,
    CupkidsLove
    cupkidslove@gmail.com
    Cupkids Love 2019-06-30
  • Answered
    Question
    jac******* 2019-06-18
    Answer
    Hi,

    Thanks for your interest. Yes, the PB sets are come with the gift box. :)

    Regards,
    CupkidsLove
    cupkidslove@gmail.com
    Cupkids Love 2019-06-19
Ask Question
Address
PRIMZ BIZHUB 21 WOODLANDS CLOSE #06-35
Available during
Email : cupkidslove@gmail.com MON~FRI : 11:00am ~ 5:00pm, Weekends / PB Holiday : day off

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Policy & Notice
How to Return/Exchange