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Enjoy free delivery on Qprime orders above RM 185.54 !
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Delivery Fee
Notice
Subject | Register | Date |
---|---|---|
How can I get my order fast and safe? | Seller | Nov 18, 2017 |
I opt for Store-Pickup, when and where to collect? | Seller | Nov 18, 2017 |
Can I take a look at the product samples? | Seller | Nov 18, 2017 |
Manufacturer/Product Origin | DAHUA / Overseas | Condition | New Product |
---|---|---|---|
Model Name | XVR5104HS-4M | ||
After sales service | Please contact seller or manufacturer service center.(93799806 / support@cefideas.com) | ||
Shipping From | From Overseas (Singapore) |
Item Q&A(0)
Question & Answer
- Notice
How can I get my order fast and safe?
We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.CEF ideas - Notice
I opt for Store-Pickup, when and where to collect?
Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.CEF ideas - Notice
Can I take a look at the product samples?
Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contactCEF ideas - Notice
Return & Exchange Policy
1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to support@cefideas.com, we will cover the shipping cost if it is our fault.
3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.CEF ideas - Notice
About our delivery methods
Dear Customer,
Singpost Normal Mail is normally 3 working days up to 10 working days and ON OWN RISK. Qxpress takes about 1-2 working days, pls check tracking info in you Qoo10 account. Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.CEF ideas - FAQ
How to claim warranty?
If the item is within warranty period, you can bring it back to our office if it's still in warranty period, just let us know your order number or cart number. Visit https://vue.sg/contact to find our address and operating time.CEF ideas
CEF ideas
SG
- Address
- SIM LIM TOWER 10 JALAN BESAR #02-20
- Available during
- Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off