Customer Satisfaction
100%
2 Recommended
0 Reviews0 Sold
For 30 Days100% Customers Satisfied
Enjoy free delivery on Qprime orders above RM 247.39 !
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Delivery Fee
Notice
Subject | Register | Date |
---|---|---|
[Overseas delivery items inspection] | Seller | Aug 21, 2018 |
[ Warranty Policy ] | Seller | Aug 21, 2017 |
Overseas delivery time. | Seller | Aug 21, 2017 |
Manufacturer/Product Origin | Dongsuh Food / kr | Condition | New Product |
---|---|---|---|
Model Name | Mocha Gold Light instant Mix C | ||
Shipping From | From Overseas (South Korea) |
Customer Review (2)
Rating | Feedback | Date | Written by |
---|---|---|---|
Recommend | May 08, 2020 | jud*** (SG SG) | |
Highly Recommend | May 03, 2020 | seo*** (SG SG) |
Item Q&A(1)
Question & Answer
- Notice
[Overseas delivery items inspection]
Some products will be delivered with the product box or sealing of packaging opened.
It's in order to check if there is any initial defect of the product and if there are any missing components.
We ask for your understanding.ANSSINE - Notice
[ Warranty Policy ]
if you want to get service,You will need to first send us the product in issue so we can process your claim.
In case you discover any defects in the product within 14 days from your purchase date: you may request for a return or replacement and the shipping cost will be paid by the seller.
For items that have passed the 14-day threshold: buyer will be responsible for the shipping cost/ repairs will be provided free-of-charge within 1 year from date of purchase/no returns / for items that were purchased over a year ago or that were damaged by the buyer, repairs can be requested but will be at the expense of the buyer.
* Items that were released from the Korean franchise carry worldwide warranty which may not have coverage in Singapore. In such case, you will need to send the item to Korea to get after-sales service.ANSSINE - Notice
Overseas delivery time.
Handling time:2days.
[Qxpress] It takes 4~7 days to receive the product. (Singapore).
Qxpress contact:6661-9100.ANSSINE - Notice
[Purchasing information for electronic product]
The voltage of the appliances we handle are 220v. The plug type is Type C. In Singapore you require a seperate conversion plug.
The seller does not provide a conversion plug.ANSSINE - Notice
[Delay of Shipment]
The shipment is being delayed due to Korean CNY,(Chuseok)Thanksgiving day holiday season.ANSSINE - Notice
VAT & Tax Information
If the selling price of a product exceeds $400, you have to pay a tariff and Handling Charge.
(Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
For bundle delivery as well, if its price exceeds over $400, you have to pay a tariff.
The above tariffs must be paid by the buyer.
Policy Change: (Start date: 2019-07-03)
- {Parcel amount + DPC shipping cost + CIF value} GST S7% + Handling fee S $ 12.00
example:
> Parcel amount: SGD $ 396.00
> Shipping fee: SGD 16.90 $
> insurance fee: SGD 5.15 $
TOTAL: SGD $ 418.05
> GST (7%): SGD $ 29.26
> Handling fee: S $ 12.00
Total payment amount SGD $ 41.26ANSSINE - Answered
- Question
- rbeesun 2020-09-12
- Answer
- Private EnquiryANSSINE 2020-09-14
ANSSINE
KR
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
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