- Customer who recommended this item
- 186
- Customer Satisfaction Score
- 97%
- Product 100%/100%
- Price 100%/100%
- Delivery 90%/100%
- Service 100%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| QX QUICK | Seller | May 31, 2017 |
| CHANGE ORDER INFO | Seller | May 31, 2017 |
| Cancel/Refund | Seller | Dec 20, 2016 |
| Manufacturer/Place of origin | Dumex | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
| Brief Description | Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk. | ||
Photo Review ()
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Highly Recommend written by mobile Fast delivery
cra*** (SG ) Dec 26, 2019Ordered and delivery within 1 working day. Very fast delivery.
Dupro | Dugro:DUGRO REGULAR STEP 5 (1.6KGx3) | Add On:none
+ Add this option -
Highly Recommend written by mobile Fast delivery
Eri*** (SG ) Sep 02, 2019Nicely packed and bubble wrapped in a box. Delivery was fast. Will buy again. Thanks seller.
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none | Free gift with purchase:none
+ Add this option -
Recommend written by mobile Dumex dugro step 4
mis*** (SG ) Aug 10, 2019Super slow delivery. However, cheaper than retail and free bag.
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:Dugro Stage 4 Baby Milk Formula (700g)(+S$18.90) | Free gift with purchase:Toy Story 4 Canvas bag Claw machine
+ Add this option -
Highly Recommend written by mobile Well received
med*** (SG ) Jul 25, 2019Fast delivery. Nice free tote bag. Good expiry-April 2021.
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none | Free gift with purchase:Toy Story 4 Canvas bag Claw machine
+ Add this option -
Highly Recommend written by mobile Dugro bundle of 3
rio*** (SG ) Jul 23, 2019Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none | Free gift with purchase:Toy Story 4 Canvas bag Infinity beyond
+ Add this option
Customer Review (94)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
Good and fast delivery.
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:none |
Jan 22, 2020 | pha*** (SG SG) |
| Highly Recommend |
Order placed on 10 Jan, received on 11 Jan, very prompt, fast and reliable service. Repeated buy and got a good bargain with special CNY cart coupon!
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none |
Jan 11, 2020 | rio*** (SG SG) |
| Highly Recommend |
Very fast delivery, price better than shops selling as well.
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none |
Jan 10, 2020 | naz*** (SG SG) |
| Highly Recommend |
Good received in good condition.
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:Dugro Stage 3 Baby Milk Formula (700g)(+S$18.90) |
Jan 06, 2020 | hon*** (SG SG) |
| Highly Recommend |
Delivery was super fast! I received it Within 3days! The only thing is that i received 2 Tins of Stage 4 & 1 Tin of Stage 3..
Dupro | Dugro:DUGRO REGULAR STEP 4 (1.6KGx3) | Add On:none |
Dec 30, 2019 | ree*** (SG SG) |
| Highly Recommend |
Repeated purchases...........
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:none |
Dec 21, 2019 | kar*** (SG SG) |
| Highly Recommend |
Fast delivery and much cheaper than retail! Good buy!
Dupro | Dugro:DUGRO REGULAR STEP 5 (1.6KGx3) | Add On:none |
Dec 17, 2019 | wlz*** (SG SG) |
| Highly Recommend |
Quick and reliable delivery. Ordered on 30 Nov, Received on 2nd Dec 👍🏼
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:none |
Dec 03, 2019 | nur*** (SG SG) |
| Highly Recommend |
Great exactly as advertised
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:none |
Nov 30, 2019 | Han*** (SG SG) |
| Highly Recommend |
Item received in good condition and very fast delivery!
Dupro | Dugro:DUGRO REGULAR STEP 3 (1.6KGx3) | Add On:none | Free gift with purchase:none |
Oct 19, 2019 | com*** (SG SG) |
Item Q&A(11)
Question & Answer
- Notice
QX QUICK
QX quick orders:
If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.
If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.
Thank youQoolife Mall - Notice
CHANGE ORDER INFO
CHANGE ORDER INFO
For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.
Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping feeQoolife Mall - Notice
Cancel/Refund
Dear buyer,
CANCEL/REFUND
Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].
Thank you!Qoolife Mall - Notice
Disclaimer: Singpost Normal Mail
Dear buyers,
All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.
Thank you very much for your understanding!Qoolife Mall - Notice
Shipping Info/Timing/Change memo
Dear buyers,
ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.
We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.
If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
Thank you very much for your understanding!Qoolife Mall - Notice
Exchange/Return
EXCHANGE/RETURN
For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.
Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#noneQoolife Mall - Answered
- Question
- lia******* 2019-11-29
- Answer
- Dear Customer, we believed that you have received the items purchased. Thank you! QooLife TeamQoolife Mall 2019-12-12
- Answered
- Question
- med******* 2019-07-23
- Answer
- Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Toy Story 4 Canvas bag Claw machine is still available. Kindly place your orders soon! Thank you! QooLife TeamQoolife Mall 2019-07-23
- Answered
- Question
- van******* 2019-05-14
- Answer
- Dear Customer, you should be receiving it within 3 days as we currently have stocks in our warehouse now. But it also depend on your choice. Thank you! QooLife TeamQoolife Mall 2019-05-14
- Question
- Thank you
- Answer
- Dear Customer, you're welcome! QooLife Team
- Answered
- Question
- lin******* 2018-12-21
- Answer
- Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from
the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
Qoolife Mall 2018-12-26
- Answered
- Question
- nur******* 2018-11-30
- Answer
- Dear Customer,
Can you provide us an order number so we can assist you?Qoolife Mall 2018-11-30
- Answered
- Question
- has******* 2018-11-27
- Answer
- Dear Customer, we have run out of stocks for the product that you ordered. We will ship out everything the moment we receive the new stocks in our warehouse. Apologies for the late delivery. Thank you! QooLife TeamQoolife Mall 2018-11-30
- Answered
- Question
- lil******* 2018-11-27
- Answer
- Dear Customer, we have run out of stocks for the product that you ordered. We will ship out everything the moment we receive the new stocks in our warehouse. Apologies for the late delivery. Thank you! QooLife TeamQoolife Mall 2018-11-30
- Answered
- Question
- Her******* 2018-07-30
- Answer
- Dear Customer,
May I ask which item you are refering too?
ThanksQoolife Mall 2018-07-31
- Question
- For stage 3. Thks
- Answer
- Dear Customer,
The price for 3 tins of Dugro Regular Step 3 1.6kg is $127.
Thanks
Qoolife Mall
SG
- Address
- CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01
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Policy & Notice
How to Return/Exchange
