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[Emicakes] Back by Popular Demand! 500g D24 Durian Fantasy Cake. Made With Fresh D24 Durian Fillings
78 items sold
87.17

Emicakes[Emicakes] Back by Popular Demand! 500g D24 Durian Fantasy Cake. Made With Fresh D24 Durian Fillings



Customer who recommended this item
418
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
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Photo Review (205)

Customer Review (252)

Customer Review board
Rating Feedback Date Written by
Netural Jan 24, 2020 aik*** (SG SG)
Recommend Jan 23, 2020 may*** (SG SG)
Highly Recommend Jan 23, 2020 lee*** (SG SG)
Highly Recommend Jan 21, 2020 Jok*** (SG SG)
Highly Recommend Jan 19, 2020 hap*** (SG SG)
Highly Recommend Jan 17, 2020 jai*** (SG SG)
Highly Recommend Jan 14, 2020 the*** (SG SG)
Highly Recommend Jan 14, 2020 mis*** (SG SG)
Highly Recommend Jan 11, 2020 ser*** (SG SG)
Highly Recommend Jan 10, 2020 dec*** (SG SG)

Item Q&A(61)

Status
Question & Answer
  • FAQ

    How to order?

    1. Select your preferred Shipping Rate: QX Quick delivery or Store Pick-Up 2. For QX Quick delivery: If you select QX Quick delivery, a pop-up will appear with the available delivery dates and time slots. You may choose your preferred schedule accordingly. Under the collection outlet and date, please choose QX for both options. 3. For Store Pick-Up: If you select Store Pick-Up, you may choose your preferred redemption outlet and date from the drop down. Please note that it is important to select the correct shipping rate before selecting the options from the drop down.
    Emicakes Singapore
  • FAQ

    Peak Period Block Off Dates

    There will be no redemption from 10-12 May in our outlets due to the peak season. 10-11 May is available in our HQ. Our apologies for the inconvenience.
    Emicakes Singapore
  • FAQ

    Storage Instructions

    1. FOR NON-DURIAN FLAVOURS: -It may last outside at room temp for around 4 hours max -For within the day consumption, we recommend to keep your cake inside the chiller. 2. FOR DURIAN FLAVOURS: Please keep FROZEN right away if it will not be consumed immediately. -It will last outside at room temp for an hour max since we don't add preservatives in our fresh durian cakes -If the item will be consumed at a later time of the day, please keep it inside the freezer and thaw at least an hour before cake slicing To preserve the cake longer, you may keep it inside the freezer and it will last up to 3 days for both non-durian and durian products.
    Emicakes Singapore
  • FAQ

    Is this the same product sold in your shops?

    Some items are the same with those in our shops and most are exclusively available in Qoo10 only.
    Emicakes Singapore
  • FAQ

    Collection / Redemption

    No need to call outlets before redemption. Just head down to the outlet on the date that you have chosen upon purchase. You may redeem your products by showing your e-ticket through your mobile app. You may also ask someone to collect on your behalf provided that you pass a printed e-ticket voucher.
    Emicakes Singapore
  • FAQ

    Halal or Vegetarian

    We are not HALAL certified, but we DO NOT use any pork, lard or alcohol in any of our products. Our products are not meant for strict vegetarians due to egg and dairy ingredients.
    Emicakes Singapore
  • FAQ

    Eggless Options

    If you do not see the word "Eggless", this means that we used eggs in this cake. Eggless options are available for order in Qoo10 but subject to availability. To order other eggless cakes, please call 67496782 or email sales@emicakes.com.sg
    Emicakes Singapore
  • FAQ

    May I request to write wordings on my cake?

    YES. For wording requests, please choose "Wording" under Add-On selection for a minimal top-up of $0.80. Afterwards, please indicate the wording that you would like us to write under memo or by writing to us in Qpost. Due to overwhelming orders, please note that wording request with corresponding top-up of $0.80 for wording add-on will only be entertained. Those without the top-up will automatically be given a Happy Birthday tag for FREE. :)
    Emicakes Singapore
  • FAQ

    Change of Collection Details (Outlet or Date)

    If you want to change date or collection point, please leave us a message through Qpost or by calling our HQ. There may be delays in answering of Qpost enquiries due to overwhelming enquiries from the latest time sales. Please do not call our outlets to avoid missing out on your request.
    Emicakes Singapore
  • Unanswered
    Question
    lee******* 2020-01-24
  • Answered
    Question
    nur******* 2020-01-21
    Answer
    Private Enquiry
    Emicakes Singapore 2020-01-21
  • Answered
    Question
    won******* 2020-01-11
    Answer
    Hi, we do not recommend our products to strict vegetarians as we still use dairy in some of our products.
    Emicakes Singapore 2020-01-11
  • Answered
    Question
    jan******* 2020-01-09
    Answer
    Hello, on the product page, kindly make sure that you have ticked STORE PICK UP under Shipping Rate. Thanks!
    Emicakes Singapore 2020-01-09
    Question
    I did chose store pick up. But still cannot proceed further. Can you please check? Thanks
    Answer
    Hi, i tried just now.

    After making sure that I've ticked STORE PICK UP, I chose the outlet of my choice in the dropdown. Then choose the date of collection, then click agreement to tthe terms and conditions. Choose the pineapple tarts option that you want to buy, and choose any add on if you prefer.

    I was not asked for a QX shipping date.

    I clicked add to card.

    and checked my cart iof the details are correct. :)
  • Answered
    Question
    lim******* 2020-01-02
    Answer
    Hi!

    If there are still available slots by QX, then can still choose delivery! :)
    Emicakes Singapore 2020-01-03
  • Answered
    Question
    smu******* 2020-01-02
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Emicakes Singapore 2020-01-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lim******* 2019-12-21
    Answer
    *answered in another chat group*
    Emicakes Singapore 2019-12-23
  • Answered
    Question
    lim******* 2019-12-21
    Answer
    *answered in another chat group*
    Emicakes Singapore 2019-12-23
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