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[INGA] ★Buy more Save more★ Semi Matte Lipstick / Liquid Lipstick / Free Shipping for 2pc+ purchase!
39.35

INGA[INGA] ★Buy more Save more★ Semi Matte Lipstick / Liquid Lipstick / Free Shipping for 2pc+ purchase!



Customer who recommended this item
14
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Place of origin
South Korea Condition New Product
Shipping From From Overseas (South Korea)
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Brief Description INGA Semi Matte Lipstick 1+1
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 22, 2019 Jer*** (SG SG)
Highly Recommend Oct 06, 2019 blo*** (SG SG)
Highly Recommend Aug 30, 2019 reg*** (SG SG)
Highly Recommend Feb 25, 2019 eve*** (SG SG)
Highly Recommend Feb 12, 2019 wil*** (SG SG)

Item Q&A(2)

Status
Question & Answer
  • Answered
    Question
    lee******* 2019-05-29
    Answer
    Hello, customer.
    I checked EXP date with manufacturer and they only have the stock of this EXP date, which means those are the latest manufactured items. Sorry but we are not able to exchange the item, but instead, please let us know if you setup any order to us. We will include many free samples and mask sheet to your order. Hope you can understand, thanks.
    OtoBeauty 2019-05-30
    Question
    Alright, may i know for liquid lipstick is it all stock u have expire in 2020?
    Question
    So will have i have the samples and sheet masks?
    Answer
    I checked again with manufacturer. EXP date of liquid lipstick is 18month after manufacturing and now most of the stocks are manufactured after 2018, Dec ~ 2019 Jan. So it's very fresh stock.

    For samples, I can include that with your next order to us. Thanks.
    Question
    Hi how is it going?
    Answer
    Hello, customer.
    I just confirmed with Qoo10 help center that this case can not be the reason of return/refund.

    1. Lipstick color is different from what you saw.
    -> The color representation can not be the reason for the exchange because it may be different depending on the screen and the device.

    2. The expiry date of the lipstick product is too short (2020.03)
    -> The product has a shelf life of 18 months after production, shorter than normal cosmetics. March 2020 means product manufactured in September 2018, more than 50% of the shelf life remain.
    When you asked how long the shelf life was, my staff answered 'over than June 2021'. At that time, there was no inventory of the product, so my staff informed it of other products in the INGA brand.
    Although the answer and the shelf life of the product are different, there is no problem of the product itself, so it can not be a reason for exchange.
  • Answered
    Question
    lee******* 2019-05-21
    Answer
    Hello, customer. All the INGA items' EXP date are over than 2021, June. Thanks.
    OtoBeauty 2019-05-21
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