- Customer who recommended this item
- 1405
- Customer Satisfaction Score
- 90%
- Product 90%/100%
- Price 90%/100%
- Delivery 90%/100%
- Service 90%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| *IMPT NOTICE* Refunds/Returns (PLS READ) | Seller | May 07, 2018 |
| Return and Exchange Policy. | Seller | Apr 12, 2016 |
| Reviews | Seller | Jun 30, 2015 |
| Manufacturer/Place of origin | Kinohimitsu / Taiwan | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
| Brief Description | acne, korean skin, pores, oily, anti-acne, bird nest, beauty, | ||
Photo Review ()
-
Netural written by mobile Delivery instructions not heeded
hap*** (SG ) Jan 06, 2020Choose (1):BustUp 10sx2 | Choose (2):BustUp 10sx2 | Choose (3):BustUp 10sx2
+ Add this option -
Highly Recommend written by mobile Super value sale, good buy!
Iam*** (SG ) Jan 03, 2020Choose (1):UV Bright 10sx2 | Choose (2):UV Bright 10sx2 | Choose (3):UV Bright 10sx2
+ Add this option -
Highly Recommend Goods received in good condition. Exp 07/2022, thanks supplier.
kyl*** (SG ) Jan 02, 2020Goods received in good condition. Exp 07/2022, thanks supplier.
Choose (1):UV Bright 10sx2 | Choose (2):UV Bright 10sx2 | Choose (3):UV Bright 10sx2
+ Add this option -
Highly Recommend written by mobile Good good good
Ce_*** (SG ) Jan 02, 2020Good exp date good deals good stuff
Choose (1):UV Bright 10sx2 | Choose (2):UV Bright 10sx2 | Choose (3):UV Bright 10sx2
+ Add this option -
Highly Recommend written by mobile The goods have been received and intact.
cho*** (SG ) Dec 24, 2019I bought it for the third time and it tasted good. Drinking skin will be more supple
Choose (1):BB Drink 10sx2 | Choose (2):BB Drink 10sx2 | Choose (3):UV Bright 10sx2
+ Add this option
Customer Review (779)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
Received in good condition
Choose (1):BB Drink 10sx2 | Choose (2):Beauty 10sx2 | Choose (3):UV Bright 10sx2 |
Jan 20, 2020 | sop*** (SG SG) |
| Highly Recommend |
Prompt delivery as always
Choose (1):UV Bright 10sx2 | Choose (2):UV Bright 10sx2 | Choose (3):UV Bright 10sx2 |
Jan 19, 2020 | pat*** (SG SG) |
| Highly Recommend |
First time purchased
Choose (1):Beauty 10sx2 | Choose (2):BustUp 10sx2 | Choose (3):Plum 6sx2 |
Jan 18, 2020 | chr*** (SG SG) |
| Recommend |
Items received in good condition
Choose (1):Beauty 10sx2 | Choose (2):BB Drink 10sx2 | Choose (3):BB Drink 10sx2 |
Jan 16, 2020 | lin*** (SG SG) |
| Recommend |
Fast delivery and product in good condition . Didn’t receive the red packet tho 🤷🏻♂️
Choose (1):BB Drink 10sx2 | Choose (2):BB Drink 10sx2 | Choose (3):BB Drink 10sx2 |
Jan 15, 2020 | idd*** (SG SG) |
| Highly Recommend |
Delivery was very fast. thank you!!
Choose (1):Beauty 10sx2 | Choose (2):Beauty 10sx2 | Choose (3):Beauty 10sx2 |
Jan 11, 2020 | wei*** (SG SG) |
| Recommend |
Good and fast delivery
Choose (1):BB Drink 10sx2 | Choose (2):BustUp 10sx2 | Choose (3):UV Bright 10sx2 |
Jan 04, 2020 | val*** (SG SG) |
| Highly Recommend |
Fast delivery . Good . Repeated buy
Choose (1):BB Drink 10sx2 | Choose (2):BB Drink 10sx2 | Choose (3):BB Drink 10sx2 |
Dec 31, 2019 | Dia*** (SG SG) |
| Highly Recommend |
Fast delivery....good products
Choose (1):Beauty 10sx2 | Choose (2):BB Drink 10sx2 | Choose (3):Beauty 10sx2 |
Dec 26, 2019 | VIV*** (SG SG) |
| Highly Recommend |
Return purchases
Choose (1):UV Bright 10sx2 | Choose (2):UV Bright 10sx2 | Choose (3):UV Bright 10sx2 |
Dec 25, 2019 | and*** (SG SG) |
Item Q&A(154)
Question & Answer
- Notice
*IMPT NOTICE* Refunds/Returns (PLS READ)
Dear Customers,
Please note that near expiry items are non-refundable and non-exchangeable as expiry are clearly stated in all Clearance Listings.
It is the responsibility of customers to double check product expiry dates and ongoing deals before making their purchase.
Kinohimitsu managed by Beauty & Wellness Official Distributor reserves the right to reject requests from customers and will not be liable for any issues that may arise.
We appreciate your kind understanding.Kinohimitsu - Notice
Return and Exchange Policy.
Return & Exchange Policy
By purchasing from Kinohimitsu, you accept and agree to be bound by and comply with our policies.
- Submission of claims -
Only applicable within 7 days upon receiving of the item
Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information
Shipping fee will be incurred from seller end
- Defective item -
Required document:
(A) Picture of the defective area of the received item
Shipping fee will be incurred from seller end
- How to submit return or exchange from the buyer's end? -
Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We'll assess the claim issue with the provided picture and inform on the progress.Kinohimitsu - Notice
Reviews
Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.Kinohimitsu - FAQ
Can pregnant/breastfeeding women take this product?
Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.Kinohimitsu - FAQ
When can I expect to receive my order?
Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)Kinohimitsu - FAQ
Can I request for delivery during a specific timing?
Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it. If you like to have a specific delivery timing or same day delivery. please choose QxQuick as your preferred shipping.Kinohimitsu - FAQ
How can I check the delivery status/ shipping date of my items?
Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page; Recent Orders; Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.Kinohimitsu - FAQ
*IMPT NOTICE* Orders/Enquiries & Operating hours
Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders and enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We appreciate your kind understanding.Kinohimitsu - Answered
- Question
- ngl******* 2020-01-17
- Answer
- Dear customer, we would recommend you to try Collagen Men with 5,300 mg marine collagen, aloe vera ad cactus extract which helps in tighten pores, control water oil balance, fiirming and lock in moisture, suitable for oily skin. If you have normal to dry skin, we would recommend you to take Collagen Diamond or Stem Cell (age above 35) for the similar effects. You can add on BB Drink with acerola cherry and bird`s nest powder to nourish skin and for pinkish complexion. Take one BB Drink before sleep and one collagen drink before sleep. Thanks.Kinohimitsu 2020-01-17
- Answered
- Question
- lha******* 2019-12-08
- Answer
- Dear customer, we would recommend you to take 1 bottle beofre sleep daily till you are satisfied with the result. Then take 1 bottle every 3 days for maintenance. Thanks.Kinohimitsu 2019-12-09
- Answered
- Question
- ah_******* 2019-12-08
- Answer
- Dear customer, we would recommend you to take collagen dirnk beofre breakfast and Bust Up before sleep. Thanks.Kinohimitsu 2019-12-09
- Answered
- Question
- iff******* 2019-12-07
- Answer
- Dear customer, we woudl recommend you to have at least one hour interval in between supplements intake. Thanks.Kinohimitsu 2019-12-09
- Answered
- Question
- ah_******* 2019-11-28
- Answer
- Dear customer, for first time user of Beauty Collagen Drink, you can take 1 bottle before breakfast or bedtime for 6 days consecutively, then maintain with 1 botlle on alternate day. Thanks.Kinohimitsu 2019-11-28
- Answered
- Question
- zhi******* 2019-11-14
- Answer
- Private EnquiryKinohimitsu 2019-11-14
- Answered
- Question
- iff******* 2019-11-13
- Answer
- Dear customer, you are recommended to take the products on alternate days. For instance, D'tox Plum Juice on Monday while D'tox Peppermint Tea on Tuesday. Hope this clarifies!Kinohimitsu 2019-11-13
- Question
- Noted with many thanks!
- Answer
- Dear customer, you're welcome!
- Answered
- Question
- Yiw******* 2019-11-11
- Answer
- Dear customer, you can apply the coupon on your check out page with the minimum purchase stated. Thanks.Kinohimitsu 2019-11-11
- Question
- So this item cant apply cart coupon?
- Answer
- Dear customer, you can try to apply you voucher on the check out page. Thanks.
Kinohimitsu
SG
- Address
- LUXASIA BUILDING 12 TAI SENG STREET #06-03
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT & SUN, Holiday : DAY OFF
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Policy & Notice
How to Return/Exchange
