Customer Satisfaction
97%
647 Recommended
0 Reviews9 Sold
For 30 Days90% Customers Satisfied
Enjoy free delivery on Qprime orders above RM 185.54 !
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| How long does it take to ship my order? | Seller | Oct 21, 2020 |
| REFUND OR EXCHANGE POLICY FOR DEFECTS | Seller | Mar 19, 2020 |
| (IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION | Seller | Jan 29, 2016 |
| Manufacturer/Product Origin | KOREA | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
Photo Review ()
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Highly Recommend KLAVUU blue pearlsation
sky*** (SG ) Apr 01, 2021Klavuu:05. (Klavuu) Marine Collagen Aqua Toner(+S$10.40) | 2. FREE GIFT:BUY LESS THAN 4 KLAVUU = NO FREE GIFT
+ Add this option -
Highly Recommend Tone up cream
chi*** (SG ) Mar 23, 2021I love this one because it make our face look neutral brightens and not white
Klavuu:09. (Klavuu) (ORIGINAL) Actress Backstage(+S$5.60) | 2. FREE GIFT:BUY LESS THAN 4 KLAVUU = NO FREE GIFT
+ Add this option -
Highly Recommend Item received
sel*** (SG ) Mar 20, 2021Item received delivery service need some time
Klavuu:01. (Klavuu) Revitalizing Facial Cleansing Foam(+S$8.40) | 2. FREE GIFT:BUY ANY 4 KLAVUU = FREE SKINCARE SATCHETS
+ Add this option -
Highly Recommend Fast delivery
wei*** (SG ) Mar 04, 2021Super fast delivery and bought with seller many times..
Klavuu:25. (Klavuu) (Individual+refill) Aqua Cushion #23(+S$9.70) | 2. FREE GIFT:BUY ANY 4 KLAVUU = FREE SKINCARE SATCHETS
+ Add this option -
Highly Recommend Klavuu toner
ste*** (SG ) Feb 28, 2021My repeat order. Been using this toner for some time.
Klavuu:05. (Klavuu) Marine Collagen Aqua Toner(+S$10.40) | 2. FREE GIFT:BUY LESS THAN 4 KLAVUU = NO FREE GIFT
+ Add this option
Customer Review (1)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
satisfied in delivery. but the box damaged. btw tq so much
SELECT CATEGORY:#6. CREAM | SELECT ITEM:01. (ORIGINAL) ACTRESS BACKSTAGE CREAM SPF30 PA++(-S$0.79) | 1. FREE GIFT:01. (1PCS) SNP MASK + (2PCS) WHAMISA SAMPLES | 2. FREE GIFT:02. BUY LESS THAN 5 |
Jun 14, 2019 | ani*** (MY MY) |
Item Q&A(6)
Question & Answer
- Notice
How long does it take to ship my order?
COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.
PARTIAL SHIPMENT
If you receive only partial of your order, do not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), and ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, and your parcel will be on its way to you. A partial note will be indicated in your parcel and on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days and this is not within our control and we will not be liable for any delays from brand owners.COCOMO - Notice
REFUND OR EXCHANGE POLICY FOR DEFECTS
You shall examine the goods upon collection for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged to our Customer Service (Refund Unit) via QPOST in Qoo10 within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up action to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner.
All return & refund requests are subjected to management approval. We reserve the right to reject any requests according to returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.COCOMO - Notice
(IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION
COCOMO has the rights to combine carts of the same address and name and ship them to the buyer as part of our logistics protocol. Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.COCOMO - Notice
(IMPORTANT) DISCLAIMER + FREE GIFTS
All free gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the free gift is removed from the option, it warrants that the PROMO deals has ended.
All free gifts in all listings in COCOMO are subject to availability and changes at cocomo's discretion
While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.COCOMO - Notice
(IMPORTANT) Patch Test Every Single Skin Care Product
Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.
*Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and othersCOCOMO - Notice
AGREEMENT
By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.COCOMO - Notice
FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)
The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.COCOMO - Notice
((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS
99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.COCOMO - Answered
- Question
- carelinwen 2021-02-16
- Answer
- Dear Customer,
it is 07 May 2022 for our current batch
Regards,
COCOMOCOCOMO 2021-02-16
- Answered
- Question
- jamiegan94 2021-01-16
- Answer
- Private EnquiryCOCOMO 2021-01-16
- Answered
- Question
- yunyun_0201 2020-09-13
- Question
- hi
- Question
- hi
- Question
- 请问是现货吗
- Answer
- hi
yes all items in cocomo are 100% authentic
thankyou
Regards,
COCOMOCOCOMO 2020-09-14
- Answered
- Question
- itantc 2020-08-07
- Answer
- 1. Marine Aqua Enriched Cream 03 Mar 2023
2. Oneday 8 cups marine collagen aqua cream 29 Apr 2023
3. Enriched Divine Pearl Cream 12 dec 2021
Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
Regards,
COCOMO
(Please note that all inquiries will be answered within 24-48 WORKING HOURS)COCOMO 2020-08-10
- Answered
- Question
- and******* 2020-05-06
- Answer
- Dear Customer,
Please watsapp us at 8425 5525
we wil show u the ingredient list
There is word limits so we cannot send full ingredient list via here
Have a blessed day ahead !
Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
Regards,
COCOMO
(PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
COCOMO 2020-05-06
- Answered
- Question
- hel******* 2020-05-05
- Answer
- Dear Customer,
expiry dates below for our current batch
1.Enriched divine pearl cream 20211212
2. 8 cups marine collagen aqua cream 20221129
3. Special divine pearl serum 20220717
4. Revitalising pearl treatment toner 20221223
Regards,
COCOMOCOCOMO 2020-05-06
COCOMO
SG
- Address
- PRIMAX 22 NEW INDUSTRIAL ROAD #07- 20/21
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
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