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60.52

LANEIGE[LANEIGE]★ Skin Care All Series / Water Sleeping Mask / Water Bank Line / Cream / Serum



Customer who recommended this item
1026
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Korean Lunar New Year Holiday Notice Seller Jan 23, 2020
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (South Korea)
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After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (474)

Customer Review (612)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 16, 2020 lte*** (SG SG)
Highly Recommend Jan 13, 2020 chi*** (SG SG)
Highly Recommend Jan 09, 2020 li.*** (SG SG)
Highly Recommend Jan 09, 2020 li.*** (SG SG)
Highly Recommend Jan 09, 2020 li.*** (SG SG)
Highly Recommend Jan 05, 2020 tmm*** (SG SG)
Recommend Jan 04, 2020 rac*** (SG SG)
Highly Recommend Jan 04, 2020 li.*** (SG SG)
Highly Recommend Dec 31, 2019 mli*** (SG SG)
Highly Recommend Dec 31, 2019 bee*** (SG SG)

Item Q&A(114)

Status
Question & Answer
  • Notice

    Korean Lunar New Year Holiday Notice

    From January 24 (Fri) to January 27 (Mon) for New Year's holidays in Korea, we will be closed.
    Closing orders are accepted normally, we can not respond to shipping and inquiries.
    Inquiries, delivery of goods will be carried out sequentially from January 28 (Tue) business resume.
    Payment after 3 pm on January 22 Please note that we will resume business from Tuesday, January 28 (Tue). (Excluding some products)

    Please note that the delivery may be delayed due to holidays and also customs and courier companies in Korea normally.
    Thank you.
    SWC cosmetics
  • Unanswered
    Question
    wit******* 2019-12-30
  • Answered
    Question
    ker******* 2019-12-25
    Answer
    Expiry Date
    All the batch expiry date is ranging from 2019 end to 2022 Three years from the date of manufacture.
    SWC cosmetics 2019-12-25
    Question
    Sorry seller you mean the expiry date is ranging from 2019 to 2022? I don’t quite understand as it is end 2019 now so product is expiring?
    Answer
    Expiry Date
    All the batch expiry date is from 2019 end to 2022 Three years from the date of manufacture
  • Answered
    Question
    lil******* 2019-12-16
    Answer
    Private Enquiry
    SWC cosmetics 2019-12-17
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    aye******* 2019-12-04
    Answer
    Hi
    Yes, we are ready stocks to send it.
    Have a happy shopping^^
    SWC cosmetics 2019-12-05
    Question
    I see timefreeze essene and cream
    No emulsion
    Please advise
    Answer
    Thank you for interesting our product.
    And there is a difference for each user.
    Sorry. It is difficult to accurately say.
    Please refer to the product description and reviews of others.
    Ingredients are listed in the detail page.
    so please check the page.

    Thank you. have a happy shopping! :)
  • Answered
    Question
    des******* 2019-12-04
    Answer
    Hi
    Thank you for your purchase of our products.
    The product purchased by the customer may delay the arrival of the headquarters stock, and the delivery may be a little delayed. Estimated shipping date is December 9th.
    SWC cosmetics 2019-12-05
    Question
    Hi have the items been shipped? I ordered on 28th November and it's 10th December. The items are supposed to be gifts. My order number is 131032733.

    Thanks!!
    Answer
    Hi
    we are so sorry that we can not deliver for the items.
    We checked companny. The items has been discontinued.

    We sincerely apologize to the customers who are waiting for your purchase and provide you with a refund. Please contact QOO10 CS Customer Center for prompt processing. We apologize again for any inconvenience this may have caused and are working hard to make a refund. Thank you.
  • Answered
    Question
    Ang******* 2019-12-03
    Answer
    Hi
    We apologize for any inconvenience to your shopping.
    I am sorry from the heart that the product was not shipped.
    The item you ordered will be refunded. We will strive to provide a better shopping experience. Thank you
    SWC cosmetics 2019-12-05
    Question
    Dear Seller, appreciate for your reply. Could you provide the details on the refund on the difference o
    In pricing?
    Answer
    We sincerely apologize to the customers who are waiting for your purchase and provide you with a refund. Please contact QOO10 CS Customer Center for prompt processing. We apologize again for any inconvenience this may have caused and are working hard to make a refund. Thank you.
  • Answered
    Question
    kam******* 2019-12-03
    Question
    order no: 309931363,order date 15/11/19.
    Answer
    Hi
    Thank you for your purchase of our products.
    The product purchased by the customer may delay the arrival of the headquarters stock, and the delivery may be a little delayed. Estimated shipping date is December 6th.
    SWC cosmetics 2019-12-05
  • Answered
    Question
    wel******* 2019-12-01
    Question
    Can you please answer all my questions???????
    Answer
    Expiry Date
    All the batch expiry date is ranging from 2019 end to 2022 Three years from the date of manufacture.

    ★BUY 2 GET 2 MINI MASK★


    SWC cosmetics 2019-12-05
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