30.50

Lets Mary★ SoonSu Story ★ wet wipes★baby wipes★Korea No.1 Wet Wipe ★Safe for baby★High quality /


Customer who recommended this item
20493
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
more
Manufacturer/
Place of origin
South Korea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description ◆ Korea Wet Wipe ◆ SoonSu Story / wet wipes / baby wipes / Safe for baby / High quality / new batch / fast delivery
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6,358)

Customer Review (16,288)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2019 sil*** (SG SG)
Highly Recommend Dec 10, 2019 nai*** (SG SG)
Highly Recommend Dec 10, 2019 Deb*** (SG SG)
Highly Recommend Dec 10, 2019 che*** (SG SG)
Highly Recommend Dec 10, 2019 liv*** (SG SG)
Highly Recommend Dec 10, 2019 liv*** (SG SG)
Highly Recommend Dec 10, 2019 vin*** (SG SG)
Highly Recommend Dec 10, 2019 jef*** (SG SG)
Highly Recommend Dec 10, 2019 Inv*** (SG SG)
Highly Recommend Dec 10, 2019 nur*** (SG SG)

Item Q&A(56)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • Answered
    Question
    mic******* 2019-11-09
    Answer

    Hi,

    As stated on the page, we are offering 2pcs bugslock mosquito repellent as bundle deal.
    It's cheaper than buying indivisually.

    So no bundle is without Bugslock. Bundle is with buglock at cheaper price.

    Thanks!

    Lets Mary Store 2019-11-09
  • Answered
    Question
    Tin******* 2019-11-09
    Answer

    It's around 2021. Thanks!
    Lets Mary Store 2019-11-09
  • Answered
    Question
    shi******* 2019-11-08
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
  • Answered
    Question
    eve******* 2019-11-08
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
  • Answered
    Question
    eve******* 2019-11-08
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
  • Answered
    Question
    tan******* 2019-10-01
    Answer
    Private Enquiry
    Lets Mary Store 2019-10-01
  • Answered
    Question
    eli******* 2019-09-22
    Answer
    Hi,

    We tested it our wet wipes in SG market

    Soonsu sky wet wipes are 2 years.(There are 1 year expiry Soonsu wet wipes. But those are not suitable for SG market. Soonsu brand should be 2 years.)

    Bebeen is 1 year.
    Lets Mary Store 2019-09-23
  • Answered
    Question
    jt0******* 2019-09-22
    Answer
    Private Enquiry
    Lets Mary Store 2019-09-23
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