Customer Satisfaction
100%
9 Recommended
0 Reviews0 Sold
For 30 Days100% Customers Satisfied
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| About Free gift. | Seller | Feb 22, 2019 |
| About cancellation. | Seller | Jun 14, 2016 |
| Regarding Singpost Normal mail. | Seller | Mar 05, 2015 |
| Manufacturer/Product Origin | Condition | New Product | |
|---|---|---|---|
| After sales service | Please contact seller or manufacturer service center. | ||
| Shipping From | From Overseas (Singapore) | ||
Photo Review ()
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Highly Recommend Fast delivery and nicely packed Fragrance smell good
jle*** (SG ) Feb 28, 2020Fast delivery and nicely packed Fragrance smell good. Thanks seller
1st Choice:Refill(500ml)_03_Deja vu(+S$4) | 2nd Choice:Refill(500ml)_05_French Lavender(+S$13) | Additional Reed:None
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Highly Recommend Repeat Order as value for money
jjh*** (SG ) Feb 26, 2020Repeat Order as value for money
1st Choice:Refill(500ml)_04_Citrus Verbena(+S$4) | 2nd Choice:Refill(500ml)_05_French Lavender(+S$13) | Additional Reed:None
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Highly Recommend Came without cap and seal.
Pis*** (SG ) Oct 17, 2018 11st Choice:Diffuser_03_Deja vu | 2nd Choice:Diffuser_03_Deja vu(+S$9) | Additional Reed:Reed (20pcs)(+S$8)
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Highly Recommend prompt delivery
wei*** (SG ) Aug 03, 2018good packaging...delivered within one day....nice small too...will order again
Option:Diffuser(Scent1)+Refill(Scent2 500ml) | Scent1:04_Citrus Verbena | Scent2:04_Citrus Verbena(+S$14) | Additional Diffuser:None | Additional Reed:H03(1pc) ⓒDFR-H03ⓣ(+S$2.90) | Additional Refill(500ml):None
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Highly Recommend Fast delivery, have not use
and*** (SG ) Jun 23, 2018Option:Refill(Scent1 500ml)+Refill(Scent2 500ml) | Scent1:01_Active aroma | Scent2:03_Deja vu(+S$18) | Additional Diffuser:None | Additional Reed:None | Additional Refill(500ml):05_French Lavender(+S$12.90)
Customer Review (2)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
1st time purchase, yet to try
1st Choice:Refill(500ml)_02_Lovely Jasmine(+S$4) | 2nd Choice:Diffuser_05_French Lavender(+S$9) | Additional Reed:None |
Dec 24, 2019 | jjh*** (SG SG) |
| Highly Recommend |
Received prompt delivery. First time bought the diffuser and ordered a few types. All very nice smell. Next time will order the refill
1st Choice:Diffuser_03_Deja vu | 2nd Choice:Diffuser_05_French Lavender(+S$9) | Additional Reed:Reed (20pcs)(+S$8) |
Sep 05, 2018 | Pis*** (SG SG) |
Item Q&A(1)
Question & Answer
- Notice
About Free gift.
Dear Customer,
Thanks for your support all the times.
Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than the planned date.
Free gift can be changed any prior notice and it can't be provided sometimes.
Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.
Please note this and we seek your understand.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
About cancellation.
Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding Singpost Normal mail.
Dear Customer,
Please note that Singpost doesn't provide any tracking service for normal mail.
So we are not able to compensate for any damaged or lost parcel in case of normal mail.
Please be safe using via courier service. We will do refund or resend in case of courier service.
Thank you so much! :)Lets Mary Store - Notice
Delivery time or amendment of option and address at memo
Dear Customer,
We have received some inquiries on delivery timing, amendment of option type and delivery address
Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.
So if any changes are needed, it should be done by re-ordering. All the orders are not able to be processed based on memo.
And our courier partners delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress
Qxpress : +65-6434-8400
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding change of option, quantity and address
Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.Lets Mary Store - FAQ
When can I cancel my item?
Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can I change option, quantity or assigned delivery address after placing an order?
Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.Lets Mary Store - Answered
- Question
- agatha 2021-02-16
- Answer
- Actually +4 sgd was for 200ml. Now we provide 500ml with same option price.Lets Mary Store 2021-02-18
- Question
- If never pay extra, what is the ml?
- Answer
- Currently refill is 1 size. so you'd better check the option. it will tell what item it is :)
If you have further inquiry, please let us know~! Thanks!
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
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