Customer Satisfaction
100%
1 Recommended
0 Reviews0 Sold
For 30 Days100% Customers Satisfied
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| [IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings | Qoo10 customer center | Jan 03, 2020 |
| About Free gift. | Seller | Feb 22, 2019 |
| About cancellation. | Seller | Jun 14, 2016 |
| Manufacturer/Product Origin | Condition | New Product | |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
Customer Review (1)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Recommend |
Quality was good but the height was too small
Color:Green |
Mar 17, 2021 | vin*** (SG SG) |
Item Q&A(0)
Question & Answer
- Notice
- Notice
About Free gift.
Dear Customer,
Thanks for your support all the times.
Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than the planned date.
Free gift can be changed any prior notice and it can't be provided sometimes.
Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.
Please note this and we seek your understand.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
About cancellation.
Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding Singpost Normal mail.
Dear Customer,
Please note that Singpost doesn't provide any tracking service for normal mail.
So we are not able to compensate for any damaged or lost parcel in case of normal mail.
Please be safe using via courier service. We will do refund or resend in case of courier service.
Thank you so much! :)Lets Mary Store - Notice
Delivery time or amendment of option and address at memo
Dear Customer,
We have received some inquiries on delivery timing, amendment of option type and delivery address
Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.
So if any changes are needed, it should be done by re-ordering. All the orders are not able to be processed based on memo.
And our courier partners delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress
Qxpress : +65-6434-8400
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding change of option, quantity and address
Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.Lets Mary Store - FAQ
When can I cancel my item?
Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can I change option, quantity or assigned delivery address after placing an order?
Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.Lets Mary Store
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
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