Lets Mary Store
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◆ Authentic ◆ Korea MAMIE Diffuser Set Aromatherapy ◆ CNY / New Year / Korea Best Aromatherapy
1 items sold
36.58

Lets Mary Store◆ Authentic ◆ Korea MAMIE Diffuser Set Aromatherapy ◆ CNY / New Year / Korea Best Aromatherapy


Customer who recommended this item
186
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
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Manufacturer/
Place of origin		 Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description ◆1+1 Authentic◆ Korea MAMIE Diffuser Set Aromatherapy ◆ CNY / New Year / Korea Best Aromatherapy Reed Diffuser / Car Diffuser / Aroma / Teachers Day / Gifts / Made in Korea / Essential Oil Diffuser

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Photo Review (84)

Customer Review (129)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 18, 2019 Goh*** (SG SG)
Highly Recommend Apr 20, 2019 Joy*** (SG SG)
Highly Recommend Mar 29, 2019 Div*** (SG SG)
Highly Recommend Jan 26, 2019 ang*** (SG SG)
Highly Recommend Jan 16, 2019 coo*** (SG SG)
Highly Recommend Jan 09, 2019 Lh.*** (SG SG)
Highly Recommend Dec 12, 2018 mou*** (SG SG)
Highly Recommend Nov 20, 2018 Div*** (SG SG)
Recommend Nov 16, 2018 ame*** (SG SG)
Highly Recommend Nov 11, 2018 ang*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • Unanswered
    Question
    hi there. why are the notes for FRENCH LAVENDER the same as CITRUS VERBENA???
    ash******* 2018-08-14
  • Unanswered
    Question
    Hi, which fragrance is good for bathroom
    joa******* 2018-08-05
  • Answered
    Question
    Hi Seller,
    Refer to my order No226640698, 226640699 and 226640700.
    Please kindly delivery the items to me urgently.
    Kindly provide your courier tracking number for checking.
    Awaiting for your prompt reply.
    jks******* 2017-08-30
    Answer
    Sorry for the inconvenience

    After checking to logistics we'll reply again

    Thank you
    Lets Mary Store 2017-08-30
  • Answered
    Question
    hi seller , when are you going to process my order?
    ste******* 2017-01-13
    Answer
    Thank you for buying from us.

    It is on delivery
    Normally it takes 1~6 business days after dispatch.

    But logistics doesn't offer designated arrival date and time service.
    After dispatch we cannot handle it

    If you want to get more information,
    With this tracking number : SGSG6788890
    Please contact Qxpress they will check and update you with details.

    E-mail: info@qxpress.sg
    Tel 65-6434-8400

    Thank you for your understanding
    Lets Mary Store 2017-01-16
  • Answered
    Question
    How long the scent can last for 500ml with 5 reels?
    ver******* 2016-08-30
    Answer
    Hi,

    It depends on the place you put. So not able to guarantee :)
    Usually 1.5~3 month for diffuser set.
    Lets Mary Store 2016-09-01
  • Answered
    Question
    Hello, which frangrance U recommend for bedroom?? I,dun like flower or floral, I prefer fruitty.. hope U can reply fast, as I need it asap.. ty
    wor******* 2016-07-05
    Answer
    Hi,

    If you like frutty, Please try citrus verbena or Aqua island :)
    It would be better for you.

    Thanks!
    Lets Mary Store 2016-07-12
  • Answered
    Question
    Hi Seller, It has been more than 10 days but I have yet to receive my item. Can advise why so late this time ? I have placed many orders with you but this is the 1st time I didn't receive my items after more than 10 days. Please advise when can I receive my order. Thank you.
    eve******* 2016-05-31
    Answer
    Sorry for the inconvenience.

    Actually we did send SMS 2-times.
    But there's no reply


    1st>
    Hi, This is Let’s Mary Store SG warehouse.
    Regarding your Mamie Diffuser set.
    Currently we don’t have ‘the forest’ refill(we have french lavender).
    Would you like to change into other scent?
    Thanks and so sorry for this inconvenience.. :) Have a great day.



    2nd>
    Hi, May we know your decision..? Thanks


    Anyway, very sorry but now Forest refill is out of stock.
    Please let me know what you want.
    1. changing refill scent
    2. order cancel

    Thank you for your understanding


    Ok Thank you
    Lets Mary Store 2016-06-01
  • Unanswered
    Question
    Dear seller Can you tell me what are the ingredients for Ma Mie diffuser oil please? I can't see from the pictures. Thank you.
    dar******* 2016-04-22
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