Customer Satisfaction
90%
68 Recommended
0 Reviews0 Sold
For 30 Days92% Customers Satisfied
Notice
Subject | Register | Date |
---|---|---|
About Free gift. | Seller | Feb 22, 2019 |
About cancellation. | Seller | Jun 14, 2016 |
Regarding Singpost Normal mail. | Seller | Mar 05, 2015 |
Manufacturer/Product Origin | Condition | New Product | |
---|---|---|---|
After sales service | Please contact seller or manufacturer service center. | ||
Shipping From | From Overseas (Singapore) |
Photo Review (
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Highly Recommend Looks and smells very good
hay*** (SG ) Oct 28, 20201st Choice:Diffuser_05_French Lavender | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None
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Highly Recommend Fast delivery
Pen*** (SG ) May 09, 20201st Choice:Diffuser_05_French Lavender | 2nd Choice:Diffuser_05_French Lavender(+S$9) | Additional Reed:Reed (10pcs)(+S$4) | Additional Shopping Bag:None
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Netural Have not tried it out and not too sure whether aroma is nice
col*** (SG ) Apr 19, 20201st Choice:Diffuser_01_Active aroma | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None
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Highly Recommend Repeated purchases
Joy*** (SG ) Dec 02, 2019Fragrance smell nice. Like the big bottle can be refill 2-3 times. Thanks seller.
1st Choice:Refill(500ml)_05_French Lavender(+S$4) | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None
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Highly Recommend Items received with thanks!
nor*** (SG ) May 09, 2019Fast delivery ... 1st time trying ... hope all the fragrance that I chose are nice!
1st Choice:Refill(500ml)_03_Deja vu(+S$4) | 2nd Choice:Refill(500ml)_02_Lovely Jasmine(+S$13) | Additional Reed:None | Additional Shopping Bag:None
Customer Review (38)
Rating | Feedback | Date | Written by |
---|---|---|---|
Recommend |
Very fast delivery - received the item the following day after my purchase online.
1st Choice:Refill(500ml)_05_French Lavender(+S$4) | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None |
May 14, 2020 | ger*** (SG SG) |
Recommend |
Item received in well packed
1st Choice:Refill(500ml)_03_Deja vu(+S$4) | 2nd Choice:Refill(500ml)_03_Deja vu(+S$13) | Additional Reed:None | Additional Shopping Bag:None |
Apr 22, 2020 | Goh*** (SG SG) |
Highly Recommend |
received with good condition and the delivery time was quite prompt
1st Choice:Refill(500ml)_05_French Lavender(+S$4) | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None |
Feb 12, 2020 | dap*** (SG SG) |
Netural |
Item received in good condition but the smell smell like medicine
1st Choice:Diffuser_07_Ocean Paradise | 2nd Choice:None | Additional Reed:None | Additional Shopping Bag:None |
Dec 11, 2019 | eri*** (SG SG) |
Recommend |
Fast in delivery. Well packed
1st Choice:Diffuser_03_Deja vu | 2nd Choice:Refill(500ml)_03_Deja vu(+S$13) | Additional Reed:None | Additional Shopping Bag:None |
Oct 18, 2019 | Goh*** (SG SG) |
Highly Recommend |
Fast delivery love the scent definitely will buy again
1st Choice:Diffuser_07_Ocean Paradise | 2nd Choice:Diffuser_10_Aqua Island(+S$9) | Additional Reed:Reed (5pcs)(+S$2) | Additional Shopping Bag:None |
Apr 20, 2019 | Joy*** (SG SG) |
Highly Recommend |
Ordered the Dejavu and Aqua Island air refreshener. Love the Dejavu one! Its mildly sweet and perfume like, and invigorates a sense of relaxation. I have not opened the Aqua Island one though. Would also recommend the jasmine one too! Imo, jasmine scented one is one of my favourites.
1st Choice:Diffuser_03_Deja vu | 2nd Choice:Diffuser_10_Aqua Island(+S$9) | Additional Reed:None | Additional Shopping Bag:None |
Mar 29, 2019 | Div*** (SG SG) |
Highly Recommend |
Fast delivery. Great product
1st Choice:Refill(500ml)_10_Aqua Island(+S$4) | 2nd Choice:Refill(500ml)_07_Ocean Paradise(+S$13) | Additional Reed:None | Additional Shopping Bag:None |
Jan 26, 2019 | ang*** (SG SG) |
Highly Recommend |
Received the order successfully
1st Choice:Refill(500ml)_05_French Lavender(+S$4) | 2nd Choice:Refill(500ml)_05_French Lavender(+S$13) | Additional Reed:Reed (20pcs)(+S$8) | Additional Shopping Bag:None |
Jan 16, 2019 | coo*** (SG SG) |
Highly Recommend |
Well received
Thank you
1st Choice:Diffuser_07_Ocean Paradise | 2nd Choice:Refill(500ml)_07_Ocean Paradise(+S$13) | Additional Reed:None | Additional Shopping Bag:None |
Jan 09, 2019 | Lh.*** (SG SG) |
Item Q&A(1)
- Notice
About Free gift.
Dear Customer,
Thanks for your support all the times.
Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than the planned date.
Free gift can be changed any prior notice and it can't be provided sometimes.
Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.
Please note this and we seek your understand.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
About cancellation.
Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding Singpost Normal mail.
Dear Customer,
Please note that Singpost doesn't provide any tracking service for normal mail.
So we are not able to compensate for any damaged or lost parcel in case of normal mail.
Please be safe using via courier service. We will do refund or resend in case of courier service.
Thank you so much! :)Lets Mary Store - Notice
Delivery time or amendment of option and address at memo
Dear Customer,
We have received some inquiries on delivery timing, amendment of option type and delivery address
Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.
So if any changes are needed, it should be done by re-ordering. All the orders are not able to be processed based on memo.
And our courier partners delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress
Qxpress : +65-6434-8400
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding change of option, quantity and address
Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.Lets Mary Store - FAQ
When can I cancel my item?
Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can I change option, quantity or assigned delivery address after placing an order?
Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.Lets Mary Store - Answered
- Question
- Luckybabe 2021-02-15
- Answer
- Sorry to keep you waiting. Please allow us some time to check with the relevant team in charge. We will get back to you asap ^^
(*Note : Our working hour is 09:10~17:10 from Mon to Fri, 09:10~13:10 for Sat, exclude PH and Sunday. We will reply to you during working hours. Thanks!)Lets Mary Store 2021-02-15
- Answer
- Ocean scent and Aqua Island have a slight stronger smell. But we would like to suggest to use more reed. It may help for the smell to last longer.
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off