- Customer who recommended this item
- 17
- Customer Satisfaction Score
- 100%
- Product 100%/100%
- Price 100%/100%
- Delivery 100%/100%
- Service 100%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| About Free gift. | Seller | Feb 22, 2019 |
| About cancellation. | Seller | Jun 14, 2016 |
| Regarding Singapore Normal mail. | Seller | Mar 05, 2015 |
| Manufacturer/Place of origin | Korea | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
| Brief Description | Korea Authentic ◆ Gong100 Cleaner Kit ◆ water repellent agent | ||
Photo Review ()
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Highly Recommend written by mobile First time buyer
rei*** (SG ) Oct 30, 2019Item received in good condition and packaging
Type:Gong100 Cleaner Kit
+ Add this option -
Recommend written by mobile Gong0100 cleaner kit
kat*** (SG ) Oct 18, 2019Speedy delivery. Received within 2 working days. Hopefully it works
Type:Gong100 Cleaner Kit
+ Add this option -
Highly Recommend written by mobile Not tried yet and hope it is effective.
hex*** (SG ) Feb 19, 2019Not tried yet and hope it is effective.
Type:Gong100 Cleaner Kit
+ Add this option -
Highly Recommend written by mobile Gong 100 cleaning kit
edv*** (SG ) Feb 18, 2019Cone in good condition. Yet to try.
Type:Gong100 Cleaner Kit
+ Add this option -
Highly Recommend written by mobile Neat set and useful
spe*** (SG ) Feb 17, 2019Good set. Box is very useful. Will try soon if the chemicals are eorking well
Type:Gong100 Cleaner Kit
+ Add this option
Customer Review (11)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend | Nov 11, 2019 | she*** (SG SG) | |
| Highly Recommend |
Prompt delivery and well packed
Type:Gong100 Cleaner Kit |
Oct 05, 2019 | Mic*** (SG SG) |
| Highly Recommend |
Fast delivery and good quality
Type:Gong100 Cleaner Kit |
Aug 21, 2019 | yap*** (SG SG) |
| Highly Recommend |
Tried the mold gel remover, and it works wonder. Loved it! Can’t wait to try out the other products.
Type:Gong100 Cleaner Kit |
Jul 15, 2019 | she*** (SG SG) |
| Highly Recommend |
Super fast delivery
Yet to use. Hope it is as good as claim
Type:Gong100 Cleaner Kit |
Jul 12, 2019 | cls*** (SG SG) |
| Highly Recommend |
Not yet to try but they look promising. I trust they will work as claimed.
Type:Gong100 Cleaner Kit |
Apr 22, 2019 | lin*** (SG SG) |
| Highly Recommend |
Items were delivered very promptly and quickly.
Type:Gong100 Cleaner Kit |
Mar 12, 2019 | axe*** (SG SG) |
| Highly Recommend | Feb 15, 2019 | boa*** (SG SG) | |
| Highly Recommend | Feb 13, 2019 | shi*** (SG SG) | |
| Highly Recommend |
Received in good condition but haven't tried it.
Type:Gong100 Cleaner Kit |
Feb 11, 2019 | jes*** (SG SG) |
Item Q&A(0)
Question & Answer
- Notice
About Free gift.
Dear Customer,
Thanks for your support all the times.
Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
Free gift can be changed any prior notice and it can't be provided sometimes.
Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.
Please note this and we seek your understand.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
About cancellation.
Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding Singapore Normal mail.
Dear Customer,
Please note that Singpost doesn't provide any tracking service for normal mail.
So we are not able to compensate any damaged or lost parcel in case of normal mail.
Please be safe using via courier service. We will do refund or resend in case of courier service.
Thank you so much! :)Lets Mary Store - Notice
Delivery time or amendment of option and address at memo
Dear Customer,
We have received some inquiries on delivery timing, amendment of option type and delivery address
Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.
So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.
And our courier partners delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
Qxpress : +65-6434-8400
Taqbin : 1800-2255-888
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding change of option, quantity and address
Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.Lets Mary Store - FAQ
When can I cancel my item?
Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can I change option, quantity or assigned delivery address after placing an order?
Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can you deliver on specific timing?
Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?
Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.Lets Mary Store - FAQ
It's been more than 7 working days since I have placed an order.
If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.Lets Mary Store
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
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Policy & Notice
How to Return/Exchange
