- Customer who recommended this item
- 172
- Customer Satisfaction Score
- 90%
- Product 90%/100%
- Price 90%/100%
- Delivery 90%/100%
- Service 90%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| About Free gift. | Seller | Feb 22, 2019 |
| About cancellation. | Seller | Jun 14, 2016 |
| Regarding Singapore Normal mail. | Seller | Mar 05, 2015 |
| Manufacturer/Place of origin | Condition | New Product | |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
Photo Review ()
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Highly Recommend written by mobile Gd quality hope it can keep food chilled for long time
val*** (SG ) Nov 16, 2018Gd quality hope it can keep food chilled for long time
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this
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Highly Recommend written by mobile Fast delivery
bri*** (SG ) Mar 16, 2018Good quality and fast delivery!
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this
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Highly Recommend written by mobile Very good quality
ahf*** (SG ) Feb 21, 2018Worth paying for it and the color is nice
Type:A. Cross-bag Type ⓒICB-crⓣ | Additional IcePack:I dont need this
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Highly Recommend written by mobile The best thing I have ordered from Q10
jac*** (SG ) Feb 14, 2018Cute and good design and Very good quality!
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this
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Recommend written by mobile Ice box
Rav*** (SG ) Jan 04, 2018Items received in good condition. 1st buy yet to try. Thx seller
Type:F. Cooler box 23L ⓒICB-r23lⓣ(+S$18) | Additional IcePack:I dont need this
Customer Review (130)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
Fast delivery. Looking forward to using it.
Type:J. Dot Cooler box 21L (Mint)(+S$16) | Additional IcePack:I dont need this |
Oct 13, 2019 | soc*** (SG SG) |
| Highly Recommend |
great item, working fine for me
Type:F. Cooler box 23L ⓒICB-r23lⓣ(+S$18) | Additional IcePack:I dont need this |
Oct 13, 2018 | don*** (SG SG) |
| Highly Recommend |
Fast delivery within 3days
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this |
May 12, 2018 | jan*** (SG SG) |
| Highly Recommend |
Good product. I used to store my breastmilk, it works perfectly
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this |
Apr 27, 2018 | sam*** (SG SG) |
| Highly Recommend |
Product quality look ok. A bit small.
Type:C. Cooler box 6L ⓒICB-r6lⓣ | Additional IcePack:I dont need this |
Mar 03, 2018 | lin*** (SG SG) |
| Highly Recommend |
Fast delivery and received in good condition, thank you
Type:E. Cooler box 15L ⓒICB-r15lⓣ(+S$9) | Additional IcePack:I dont need this |
Jan 12, 2018 | che*** (SG SG) |
| Highly Recommend |
。。。。。？？？？？？？？？？？？？？？
Type:E. Cooler box 15L ⓒICB-r15lⓣ(+S$9) | Additional IcePack:I dont need this |
Jan 11, 2018 | Ren*** (SG SG) |
| Highly Recommend |
Fast delivery. Yet to use. The ice box looks sturdy.
Type:E. Cooler box 15L ⓒICB-r15lⓣ(+S$9) | Additional IcePack:I dont need this |
Jan 02, 2018 | lil*** (SG SG) |
| Highly Recommend |
Great buy. I like the item very much. Fast delivery too
Type:F. Cooler box 23L ⓒICB-r23lⓣ(+S$18) | Additional IcePack:I dont need this |
Nov 07, 2017 | cor*** (SG SG) |
| Highly Recommend |
Gooooooooooooooooooooooooooooooooooooooooooood product.
Type:E. Cooler box 15L ⓒICB-r15lⓣ(+S$9) | Additional IcePack:I dont need this |
Oct 31, 2017 | cbt*** (SG SG) |
Item Q&A(66)
Question & Answer
- Notice
About Free gift.
Dear Customer,
Thanks for your support all the times.
Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
Free gift can be changed any prior notice and it can't be provided sometimes.
Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.
Please note this and we seek your understand.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
About cancellation.
Dear Customer,
These days, we received some cancellation. We respect customer's choice.
Please cancel your items before "dispatch/shipping date" is updated.
once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)
We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".
Thanks for your cooperation.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding Singapore Normal mail.
Dear Customer,
Please note that Singpost doesn't provide any tracking service for normal mail.
So we are not able to compensate any damaged or lost parcel in case of normal mail.
Please be safe using via courier service. We will do refund or resend in case of courier service.
Thank you so much! :)Lets Mary Store - Notice
Delivery time or amendment of option and address at memo
Dear Customer,
We have received some inquiries on delivery timing, amendment of option type and delivery address
Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.
So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.
And our courier partners delivers on their time schedule.
So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.
If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
Qxpress : +65-6434-8400
Taqbin : 1800-2255-888
Thanks for your understanding.
Yours Sincerely,
Let's Mary Store.Lets Mary Store - Notice
Regarding change of option, quantity and address
Dear Customer,
We have received some inquiries on change of option, quantity and delivery address.
We would like to help but not able to change from our side. Please cancel the order and order again.
Once the status is changed into 'On delivery', Not able to cancel the order.
So please proceed it when it's 'On request'. Thanks for your understanding and help!
Yours Sincerely,
Let's Mary Store.Lets Mary Store - FAQ
When can I cancel my item?
Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can I change option, quantity or assigned delivery address after placing an order?
Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
Can you deliver on specific timing?
Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.Lets Mary Store - FAQ
When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?
Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.Lets Mary Store - FAQ
It's been more than 7 working days since I have placed an order.
If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.Lets Mary Store - Answered
- Question
- Bee******* 2019-03-18
- Answer
- Thank you for your interests
Sorry but currently next schedule is not confirmed yet.
But we have similar item of this from Korea
Plz refer to link below :
https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=628586218
Item code : 628586218
Thank you
Lets Mary Store 2019-03-18
- Answered
- Question
- lou******* 2017-12-20
- Answer
- Thank you for your interests
Orders are dispatched on the next ordering day
Normally it takes 1~6 business days
But we cannot guanrantee arrival
Thank youLets Mary Store 2017-12-21
- Answered
- Question
- ros******* 2017-09-16
- Answer
- Thank you for your interests
Sorry but currently next schedule is not confirmed yet.
Maybe around 2 months moreLets Mary Store 2017-09-18
- Answered
- Question
- jos******* 2017-08-20
- Answer
- Thank you for your interests
But currently next schedule is not confirmed yet.
Maybe it takes 1~2 months moreLets Mary Store 2017-08-21
- Answered
- Question
- jos******* 2017-08-03
- Answer
- Thank you for your interests.
Could you send E-mail to us?
hello.letsmary@gmail.com
Please indicate your phone number on E-mail.
My guy will reply via E-mail
Thank youLets Mary Store 2017-08-03
- Answered
- Question
- moo******* 2017-07-30
- Answer
- Thank you for your interests
But currently next schedule is not confirmed yet.
1~2 months moreLets Mary Store 2017-07-30
- Answered
- Question
- Ela******* 2017-04-15
- Answer
- Thank you for your interests
Plz refer to our detail page's sizeLets Mary Store 2017-04-16
- Answered
- Question
- you******* 2017-03-30
- Answer
- Thank you for your interests
But currently next schedule is not confirmed yet.Lets Mary Store 2017-03-31
- Available during
- MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
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Policy & Notice
How to Return/Exchange
