Lets Mary Store
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[SG Local Fast Delivery] ◆ Kerasys Korea Perfume Shampoo Conditioner 600ml ◆ korea ShampooConditione
27.41

Lets Mary Store[SG Local Fast Delivery] ◆ Kerasys Korea Perfume Shampoo Conditioner 600ml ◆ korea ShampooConditione


Customer who recommended this item
6
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
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Manufacturer/
Place of origin		 South Korea Condition New Product
Shipping From From Overseas (Singapore)
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After sales service Please contact seller or manufacturer service center.
Brief Description [SG Local Fast Delivery] ◆ Kerasys Perfume Shampoo Conditioner 600ml ◆ korea Shampoo,Conditioner

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 14, 2019 win*** (SG SG)
Highly Recommend Sep 07, 2019 Edw*** (SG SG)
Highly Recommend Sep 04, 2019 Shi*** (SG SG)
Highly Recommend Jul 03, 2019 mad*** (SG SG)

Item Q&A(0)

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Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
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