Customer Satisfaction
96%
1,156 Recommended
0 Reviews22 Sold
For 30 Days90% Customers Satisfied
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Delivery Fee
Notice
Subject | Register | Date |
---|---|---|
How do I file for exchange/replacement/refund? | Seller | Apr 22, 2016 |
Manufacturer/Product Origin | Condition | New Product | |
---|---|---|---|
After sales service | Please contact seller or manufacturer service center.(96446238 / mrkopitiam@hotmail.com) | ||
Material | Matte Finishing, Hard Plastic, Polycarbonate material | ||
Shipping From | From Overseas (Singapore) |
Photo Review (
)-
Highly Recommend Fast delivery
hui*** (SG ) Feb 18, 2021Received in 2 days. Item nicely packed in bubble wrap. Thanks! Good price too
GROUP:A) MATTE CASING (LOGO CUT OUT) | DESIGN:01 | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$5.50) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE
+ Add this option -
Highly Recommend Satisfied Customer
iis*** (SG ) Feb 08, 2021Casing came within few days and in good condition. No complains
GROUP:B) MACAROON SERIES | DESIGN:11 | MACBOOK MODEL:PRO 13 (NEW - A2159|A1989|A1706)(+S$9.90) | ADD KEYBOARD PROTECTOR:CLEAR(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:PRO 13 (NEW - A2338|A2289|51|A2159|A1989|A1706|08)(+S$7.50)
+ Add this option -
Highly Recommend Fast delivery and well-packed!
jmt*** (SG ) Jan 30, 2021GROUP:A) MATTE CASING (LOGO CUT OUT) | DESIGN:02 | MACBOOK MODEL:AIR 13 (NEW 2020 - A2337|A2179)(+S$5.50) | ADD KEYBOARD PROTECTOR:CLEAR(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:AIR 13 (NEW - A2337|A2179|A1932)(+S$7.50)
+ Add this option -
Highly Recommend Wrong MacBook Pro model received
rub*** (SG ) Jan 26, 2021GROUP:1) GLOSSY CRYSTAL CASING (LOGO CUT) | DESIGN:FULLY TRANSPARENT CLEAR | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$7.50) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:PRO 13 (NEW - A2338|A2289|51|A2159|A1989|A1706|08)(+S$7.50)
+ Add this option -
Recommend Good Value I Guess
naz*** (SG ) Jan 15, 2021There are white stains that I cannot clean out on the cover. Looks really ugly.
GROUP:D) TEXTURED LEATHER | DESIGN:02 | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$9.90) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE
+ Add this option
Customer Review (790)
Rating | Feedback | Date | Written by |
---|---|---|---|
Highly Recommend |
Items ordered were of good quality. Fix well on my new macbook air. Loving my macbook air even more
GROUP:D) TEXTURED LEATHER | DESIGN:03 | MACBOOK MODEL:AIR 13 (NEW 2020 - A2337|A2179)(+S$9.90) | ADD KEYBOARD PROTECTOR:BLACK(+S$3.50) | ADD PALM GUARD:AIR 13 (NEW - A2337|A2179|A1932) - SILVER(+S$8) | ADD SCREEN GUARD:AIR 13 (NEW - A2337|A2179|A1932)(+S$7.50) |
Feb 27, 2021 | jim*** (SG SG) |
Highly Recommend |
Good! Well received in a fast pace...
GROUP:A) MATTE CASING (LOGO CUT OUT) | DESIGN:02 | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$5.50) | ADD KEYBOARD PROTECTOR:BLACK(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Feb 23, 2021 | jas*** (SG SG) |
Highly Recommend |
Good quality, highly recommended
GROUP:1) GLOSSY CRYSTAL CASING (LOGO CUT) | DESIGN:FULLY TRANSPARENT CLEAR | MACBOOK MODEL:AIR 13 (NEW 2018|19 - A1932)(+S$7.50) | ADD KEYBOARD PROTECTOR:BLACK(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:AIR 13 (NEW - A2337|A2179|A1932)(+S$7.50) |
Feb 06, 2021 | Chr*** (SG SG) |
Highly Recommend |
Very good, cover fit nicely on Macbook Air. Didnt use the keypad coz dd claim laptop could not close properly. Happy with purchase
GROUP:1) GLOSSY CRYSTAL CASING (LOGO CUT) | DESIGN:FULLY TRANSPARENT CLEAR | MACBOOK MODEL:AIR 13 (NEW 2020 - A2337|A2179)(+S$7.50) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Feb 03, 2021 | viv*** (SG SG) |
Recommend |
Second order. Took longer in delivery time compare to previous order. Items can fit the macbook nicely.
GROUP:A) MATTE CASING (LOGO CUT OUT) | DESIGN:05 | MACBOOK MODEL:AIR 13 (OLD - A1466)(+S$3.90) | ADD KEYBOARD PROTECTOR:BLACK(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 29, 2021 | Sha*** (SG SG) |
Recommend |
not bad lah. good value for the price. it serves more like a cover but not so much of protection. but still protects from dust and scratches !
GROUP:E) DESIGN MATTE CASING | DESIGN:16 | MACBOOK MODEL:PRO 13 (NEW - A2159|A1989|A1706)(+S$9.90) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 28, 2021 | Koo*** (SG SG) |
Highly Recommend |
The item has arrived in good condition.
GROUP:E) DESIGN MATTE CASING | DESIGN:08 | MACBOOK MODEL:AIR 13 (OLD - A1466)(+S$9.90) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 28, 2021 | esh*** (SG SG) |
Recommend |
Fits nicely. Delivery was faster than expected
GROUP:1) GLOSSY CRYSTAL CASING (LOGO CUT) | DESIGN:FULLY TRANSPARENT CLEAR | MACBOOK MODEL:PRO 13 (NEW - A2159|A1989|A1706)(+S$7.50) | ADD KEYBOARD PROTECTOR:NONE | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 24, 2021 | jun*** (SG SG) |
Highly Recommend |
Fast delivery and in very good packing condition.
GROUP:2) GLOSSY CRYSTAL CASING (NO LOGO CUT) | DESIGN:FULLY TRANSPARENT CLEAR | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$7.50) | ADD KEYBOARD PROTECTOR:CLEAR(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 23, 2021 | fyc*** (SG SG) |
Highly Recommend |
fast delivery, good fit, just ordered another set for my wife's MacBook.
GROUP:A) MATTE CASING (LOGO CUT OUT) | DESIGN:02 | MACBOOK MODEL:PRO 13 (NEW 2020 - A2338|A2289|A2251)(+S$5.50) | ADD KEYBOARD PROTECTOR:CLEAR(+S$3.50) | ADD PALM GUARD:NONE | ADD SCREEN GUARD:NONE |
Jan 23, 2021 | Sha*** (SG SG) |
Item Q&A(47)
- Notice
How do I file for exchange/replacement/refund?
Exchange/Return of items will be applicable within 7 days upon receipt of the item only.
For shortage of item or wrong item received
- Provide pictures of the parcel package with the delivery information and item contents within the parcel
- Shipping fee will be incurred from seller
For defective/damaged item
- Provide picture of the parcel package with the delivery information, the damaged area of the received item and retain any broken piece(s)
- Provide video of the non-functioning of the electronic product
- Shipping fee will be incurred from seller
For any change of mind from buyer
- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
- Provide picture of the item to seller
- Shipping fee will be incurred from buyer
NOTE: To maintain strict hygiene standards, exchanges/returns are NOT applicable for cosmetic products.DEALSG - FAQ
How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'. Returns and exchanges are based on case-by-case basis. We will assess the claim issue with the provided picture and inform on the progress. To maintain strict hygiene standards, kindly note that exchanges/returns are NOT applicable products that is unsealed, opened, removed from packaging or used and all cosmetic products.DEALSG - Answered
- Question
- Pumpkinjingles 2021-02-16
- Answer
- Hi there, thank you for your interest in our products.
1) For Pro 13 (A2338), please select Pro 13 (New 2020 - A2338/A2289/A2251) as your MacBook model.
2) Under the Design selection, each number (01-10) refers to a colour or design under the casing type selected. Please scroll down to product details in our store for more information.
3) For the keyboard protector add-on, it will be packed according to the MacBook model selected for the MacBook casing, e.g.: A2338 keyboard protector for A2338 casing.
Thank you and have a good day.DEALSG 2021-02-16
- Question
- Hi yes , aware. But u see this Grp E marble : model 1-9 . Which shld I choose ? Pls see attached. I cannot choose A2338 at all, there isn’t even mac series no to choose from in the drop down list.
2) just to confirm currently all lap top casing comes with free keyboard casing?
- Answer
- Hi there, all MacBook casing orders come with a free keyboard protector.
We are unsure why the options are display differently on your mobile app. There may be an issue with the Qoo10 mobile app as it works fine on our phone and the desktop website.
You could try to click through with the 01-10 Design option and see if the final selections are accurate (01-10 selection under Design). Otherwise, we recommend using desktop version of Qoo10 on your mobile or Qoo10 from your computer.
We apologise that we are unable to provide a proper resolution to your issue as it is not within our expertise.
- Answered
- Question
- Rubi 2021-01-25
- Answer
- Hi Ruby,
If you are interested to purchase the keyboard protectors individually in the future, they are available via the following link: https://qoo.tn/BNOOWX/Q109375258
The keyboard protectors available for your MacBook model are:
- Silicon Keyboard Protector
- TPU Keyboard Protector
Please select Pro 13 (New 2020 - A2338/A2289/A2251 as your MacBook model during your purchase. Thank you!DEALSG 2021-01-25
- Answered
- Question
- Jared 2021-01-24
- Answer
- Hi there, thank you for your interest in our products.
The difference between an Apple Logo Cut and a No Logo Cut casing is whether there will be an Apple logo cut out on the top cover, where the Apple logo is on the MacBook.
Limited stocks for 2020 Air 13 (A2337) in Crystal Glossy Casing with Apple Logo Cut is available at the moment. The No Logo Cut version for this model is out of stock and is estimated to arrive in about 4-6 weeks' time.
We hope this answers your question. Thank you and have a good day.DEALSG 2021-01-25
- Answered
- Question
- guru 2021-01-24
- Answer
- Hi there, thank you for your interest in our products.
We do have keyboard protectors available for 2020 Pro 13 (A2338) via the following link: https://qoo.tn/BNOOWX/Q109375258
The keyboard protectors available for your MacBook model are:
- Silicon Keyboard Protector
- TPU Keyboard Protector
Please select Pro 13 (New 2020 - A2338/A2289/A2251 as your MacBook model during your purchase.
We hope this answers your question. Thank you and have a great week ahead.DEALSG 2021-01-24
- Answered
- Question
- Hq 2021-01-09
- Answer
- Hi there, thank you for your interest in our products.
We regret to inform that we are unable to bring in Matte 06 Light Green for future restocks. We hope you may find other available colour/designs of your interest.
We apologise that we are unable to meet your expectations. Have a good day.DEALSG 2021-01-09
- Answered
- Question
- Pshaharaj 2020-12-24
- Answer
- Hi there, thank you for your interest in our products.
For D) Textured Leather Casing , the top casing is plastic casing with a layer of PU Leather over the top. The bottom casing is a Black, matte plastic casing.
We hope this answers your question. Thank you and have a wonderful festive holiday ahead.DEALSG 2020-12-24
- Answered
- Question
- lindelusophia 2020-12-12
- Answer
- Hi Sophia, thank you for your interest in our products.
For Group D) Textured Leather Casing, the design/colour options available are:
01 Navy Blue
02 Black
03 Brown
We have attached a picture of the product information for you.
We hope this answers your question. Thank you and have a good day.DEALSG 2020-12-12
- Answered
- Question
- she 2020-12-05
- Answer
- Hi there, thank you for your interest in our products.
New stocks for MacBook casings are estimated to arrive within this coming week.
We regret to inform that we will no longer bring in Type-C to USB Port Adapter.
If you are interested, you may consider the 5-in-1 Type-C Multiport Adapter that comes with 1 x USB-C port, 3 x USB3.0 Port and 1 x HDMI port. For more information, you may check the following link:
https://qoo.tn/BMkoRX/Q109375258.
We hope this answers your question. Thank you and have a great day,DEALSG 2020-12-06
- Address
- 350A CANBERRA ROAD -
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