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MacBook | 2020 Air Pro Retina 13 15 16 CASE COVER LAPTOP STAND SLEEVE KEYBOARD SCREEN PROTECTOR HDMI




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96%

1,156 Recommended

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22 Sold

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Delivery Fee

Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 22, 2016
Manufacturer/
Product Origin		 Condition New Product
After sales service Please contact seller or manufacturer service center.(96446238 / mrkopitiam@hotmail.com)
Material Matte Finishing, Hard Plastic, Polycarbonate material
Shipping From From Overseas (Singapore)
help

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Highly Recommend Feb 27, 2021 jim*** (SG SG)
Highly Recommend Feb 23, 2021 jas*** (SG SG)
Highly Recommend Feb 06, 2021 Chr*** (SG SG)
Highly Recommend Feb 03, 2021 viv*** (SG SG)
Recommend Jan 29, 2021 Sha*** (SG SG)
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Highly Recommend Jan 28, 2021 esh*** (SG SG)
Recommend Jan 24, 2021 jun*** (SG SG)
Highly Recommend Jan 23, 2021 fyc*** (SG SG)
Highly Recommend Jan 23, 2021 Sha*** (SG SG)

Item Q&A(47)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    Exchange/Return of items will be applicable within 7 days upon receipt of the item only.

    For shortage of item or wrong item received
    - Provide pictures of the parcel package with the delivery information and item contents within the parcel
    - Shipping fee will be incurred from seller

    For defective/damaged item
    - Provide picture of the parcel package with the delivery information, the damaged area of the received item and retain any broken piece(s)
    - Provide video of the non-functioning of the electronic product
    - Shipping fee will be incurred from seller

    For any change of mind from buyer
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    - Provide picture of the item to seller
    - Shipping fee will be incurred from buyer

    NOTE: To maintain strict hygiene standards, exchanges/returns are NOT applicable for cosmetic products.
    DEALSG
  • FAQ

    How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'. Returns and exchanges are based on case-by-case basis. We will assess the claim issue with the provided picture and inform on the progress. To maintain strict hygiene standards, kindly note that exchanges/returns are NOT applicable products that is unsealed, opened, removed from packaging or used and all cosmetic products.
    DEALSG
  • Answered
    Question
    Hi my MacBook Pro - A2338 1) what’s the model type? From model 01-10?
    The chart provided doesn’t state clearly - could u pls tell me know
    What’s model is it listed under your listing?
    2)
    Also - silicon keyboard casing - when I order laptop casing , then I ADD silicon key casing , will it be for A2338 model ?
    Pumpkinjingles 2021-02-16
    Answer
    Hi there, thank you for your interest in our products.

    1) For Pro 13 (A2338), please select Pro 13 (New 2020 - A2338/A2289/A2251) as your MacBook model.

    2) Under the Design selection, each number (01-10) refers to a colour or design under the casing type selected. Please scroll down to product details in our store for more information.

    3) For the keyboard protector add-on, it will be packed according to the MacBook model selected for the MacBook casing, e.g.: A2338 keyboard protector for A2338 casing.

    Thank you and have a good day.
    DEALSG 2021-02-16
    Question
    Hi yes , aware. But u see this Grp E marble : model 1-9 . Which shld I choose ? Pls see attached. I cannot choose A2338 at all, there isn’t even mac series no to choose from in the drop down list.
    2) just to confirm currently all lap top casing comes with free keyboard casing?
    Answer
    Hi there, all MacBook casing orders come with a free keyboard protector.

    We are unsure why the options are display differently on your mobile app. There may be an issue with the Qoo10 mobile app as it works fine on our phone and the desktop website.

    You could try to click through with the 01-10 Design option and see if the final selections are accurate (01-10 selection under Design). Otherwise, we recommend using desktop version of Qoo10 on your mobile or Qoo10 from your computer.

    We apologise that we are unable to provide a proper resolution to your issue as it is not within our expertise.
  • Answered
    Question
    Hi

    Can i check do u have A2338 MacBook Pro 13 for keyboard cover?

    Thanks
    Rubi 2021-01-25
    Answer
    Hi Ruby,

    If you are interested to purchase the keyboard protectors individually in the future, they are available via the following link: https://qoo.tn/BNOOWX/Q109375258

    The keyboard protectors available for your MacBook model are:
    - Silicon Keyboard Protector
    - TPU Keyboard Protector

    Please select Pro 13 (New 2020 - A2338/A2289/A2251 as your MacBook model during your purchase. Thank you!
    DEALSG 2021-01-25
  • Answered
    Question
    What's the cut out and non cut off difference? Do you have stock for Apple Air M1 Chip case for the transparent cut out and non cut out
    Jared 2021-01-24
    Answer
    Hi there, thank you for your interest in our products.

    The difference between an Apple Logo Cut and a No Logo Cut casing is whether there will be an Apple logo cut out on the top cover, where the Apple logo is on the MacBook.

    Limited stocks for 2020 Air 13 (A2337) in Crystal Glossy Casing with Apple Logo Cut is available at the moment. The No Logo Cut version for this model is out of stock and is estimated to arrive in about 4-6 weeks' time.

    We hope this answers your question. Thank you and have a good day.
    DEALSG 2021-01-25
  • Answered
    Question
    Hi, do you have MacBook Pro 13 keyboard protection
    guru 2021-01-24
    Answer
    Hi there, thank you for your interest in our products.

    We do have keyboard protectors available for 2020 Pro 13 (A2338) via the following link: https://qoo.tn/BNOOWX/Q109375258

    The keyboard protectors available for your MacBook model are:
    - Silicon Keyboard Protector
    - TPU Keyboard Protector

    Please select Pro 13 (New 2020 - A2338/A2289/A2251 as your MacBook model during your purchase.

    We hope this answers your question. Thank you and have a great week ahead.
    DEALSG 2021-01-24
  • Answered
    Question
    Hi, matte 06 light green when is available (macbook air 13”). Thanks
    Hq 2021-01-09
    Answer
    Hi there, thank you for your interest in our products.

    We regret to inform that we are unable to bring in Matte 06 Light Green for future restocks. We hope you may find other available colour/designs of your interest.

    We apologise that we are unable to meet your expectations. Have a good day.
    DEALSG 2021-01-09
  • Answered
    Question
    Hi, what material is the textured leather?
    Pshaharaj 2020-12-24
    Answer
    Hi there, thank you for your interest in our products.

    For D) Textured Leather Casing , the top casing is plastic casing with a layer of PU Leather over the top. The bottom casing is a Black, matte plastic casing.

    We hope this answers your question. Thank you and have a wonderful festive holiday ahead.
    DEALSG 2020-12-24
  • Answered
    Question
    Hello,

    For Group D: Textured Leather Case - what are the three different designs? I can't seem to view them.

    Sophia
    lindelusophia 2020-12-12
    Answer
    Hi Sophia, thank you for your interest in our products.

    For Group D) Textured Leather Casing, the design/colour options available are:
    01 Navy Blue
    02 Black
    03 Brown

    We have attached a picture of the product information for you.

    We hope this answers your question. Thank you and have a good day.
    DEALSG 2020-12-12
  • Answered
    Question
    any stock coming in soon for macbook air 2020 case and cable c to usb adaptor?

    thanks!
    she 2020-12-05
    Answer
    Hi there, thank you for your interest in our products.

    New stocks for MacBook casings are estimated to arrive within this coming week.

    We regret to inform that we will no longer bring in Type-C to USB Port Adapter.

    If you are interested, you may consider the 5-in-1 Type-C Multiport Adapter that comes with 1 x USB-C port, 3 x USB3.0 Port and 1 x HDMI port. For more information, you may check the following link:
    https://qoo.tn/BMkoRX/Q109375258.

    We hope this answers your question. Thank you and have a great day,
    DEALSG 2020-12-06
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