- Customer who recommended this item
- 10
- Customer Satisfaction Score
- 97%
- Product 90%/100%
- Price 100%/100%
- Delivery 100%/100%
- Service 100%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| Singpost Normal Mail - lost mail | Seller | Dec 01, 2016 |
| Exchanges due to sizes/ preference of buyers. | Seller | Nov 18, 2016 |
| Faulty/ Defective Items received | Seller | Nov 18, 2016 |
| Manufacturer/Place of origin | Condition | New Product | |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
Photo Review ()
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Highly Recommend written by mobile Look 👀 good.....................................
yue*** (SG ) Oct 08, 2019Not yet use. Hopefully good.....................👍👍👍👍👍👍👍👍
Colour:Green
+ Add this option -
Not Recommend written by mobile Not really useful
her*** (SG ) Jun 27, 2019 1Colour:Green
+ Add this option -
Netural written by mobile Actual look different from picture
jov*** (SG ) Jun 16, 2019Actual look different from picture, not sure how the plasticky part can clean. TBC.
Colour:Pink
+ Add this option -
Highly Recommend Very quick delivery & well packed
cha*** (SG ) Jan 25, 2019Very quick delivery & well packed
Colour:Pink
+ Add this option
Customer Review (8)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Recommend |
item well received and yet to try
Colour:Green |
Dec 17, 2019 | wee*** (SG SG) |
| Highly Recommend | Nov 12, 2019 | ruf*** (SG SG) | |
| Highly Recommend |
Good good good good
Colour:Green |
Sep 26, 2019 | kha*** (SG SG) |
| Recommend |
Fits very well and great to use!
Colour:Pink |
Jul 02, 2019 | iva*** (SG SG) |
| Highly Recommend |
Very handy for washing dishes
Colour:Pink |
Jun 25, 2019 | jan*** (SG SG) |
| Recommend |
Item received in good order. Pending to try
Colour:Pink |
Jun 02, 2019 | ngi*** (SG SG) |
| Highly Recommend |
received in good condition havent tried
Colour:Blue |
Apr 03, 2019 | cel*** (SG SG) |
| Highly Recommend |
Received item in good condition
Colour:Pink |
Mar 16, 2019 | joe*** (SG SG) |
Item Q&A(0)
Question & Answer
- Notice
Singpost Normal Mail - lost mail
Dear Buyers,
By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.
However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.
Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).
To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.
Thank you for your kind understanding.G_LovelyShop - Notice
Exchanges due to sizes/ preference of buyers.
If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.
To be eligible for exchanges:
1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
2. All shipping fee will be incurred from buyer's end.
3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
4. New item will be shipped out upon verification of return and receipt of top up postage fees.
Please note to contact seller via Qoo10 for exchange requests.
All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.G_LovelyShop - Notice
Faulty/ Defective Items received
If your items arrive faulty/ defective, kindly contact seller via Qoo10.
1. Provide photo of the defect/ problem with received items.
2. Provide video of non-functioning product. (For electronic products)
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.
Do note that you would need to contact us so that we can assist you on the replacement process.G_LovelyShop - Notice
Wrong items received/ Missing items in parcels
If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.
1. Provide photo of the item contents within the parcel package.
2. Provide photo of the parcel package with the delivery information.
3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.G_LovelyShop - FAQ
I need my items urgently, why have they not reached me?
We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.G_LovelyShop - FAQ
Can I track my items?
Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.G_LovelyShop - FAQ
Can I choose a specific time/ day I want my delivery to be on?
For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.G_LovelyShop
G_LovelyShop
SG
- Address
- Nordcom One 3 Gambas Crescent
- Available during
- MON~FRI : reply within 24 hours SAT : day off SUN, Holiday : day off
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Policy & Notice
How to Return/Exchange
