Customer Satisfaction
83%
5 Recommended
0 Reviews0 Sold
For 30 Days95% Customers Satisfied
Enjoy free delivery on Qprime orders above RM 185.54 !
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Delivery Fee
| Manufacturer/Product Origin | Condition | New Product | |
|---|---|---|---|
| After sales service | Please contact seller or manufacturer service center.(=) | ||
| Shipping From | From Overseas (Singapore) | ||
Photo Review ()
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Highly Recommend Happy buying
lil*** (SG ) Mar 25, 2021Received in good condition. Worth buying. Look lovely n fit nicely.
Color:White | Size:US:8
+ Add this option -
Highly Recommend Melissa Pointy III
den*** (SG ) Feb 26, 2021Color:Pink | Size:US:7
+ Add this option
Customer Review (4)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
nice shoe, soft. will order again
Color:White | Size:US:9 |
Mar 09, 2021 | dep*** (SG SG) |
| Netural | Jul 16, 2020 | cst*** (SG SG) | |
| Highly Recommend |
Delivered in good condition
Color:White | Size:US:7 |
Jul 08, 2020 | lav*** (SG SG) |
| Highly Recommend |
shoes very nice , must buy
Color:Black | Size:US:6 |
Aug 31, 2020 | awe*** (SG SG) |
Item Q&A(3)
Question & Answer
- Answered
- Question
- tshmag 2021-04-05
- Answer
- Hi, Thank you for reaching us. We are not having size 10 for this model.Melissa Official Store 2021-04-06
- Answered
- Question
- gwen 2021-03-09
- Answer
- Hi, Good Day:) Thank you for reaching us. Will you please kindly let us know the reason for submitting the request for refund?Melissa Official Store 2021-03-09
- Question
- Dear Seller, you do not allow exchange for customers who order the incorrect size. I'm not sure of the size that I want so I decided to cancel the order. The order has not been delivered. Would appreciate your cooperation in processing the refund. I'll reorder when I'm sure of the size.
- Answer
- Hi there! If the size doesn't fit after receiving the product, you can place a return request within 7 days, get a refund for the product and reorder with the size you want to change. Instead of revoking the order, you can try this return and refund after receiving the product. Thank you
- Question
- Dear Seller, why are you making it so difficult to cancel an order that has not been fulfilled? This is an online purchasing platform where cancellations, exchanges and refunds are made with no questions asked. Buyers have not seen/tried the item so its normal to be unsure or change their minds. why are you making it so difficult to cancel an order that's not been fulfilled? Why are you asking the buyer to do unnecessary work of returning a product and filing for refund ? Who pays for the the return? who brings the item to the post office/store? Will you be sending a courier to pick up the product from me if I decide to return it???
- Answer
- Hi there! We do understand that. We have just given you an option for return and refund. Kindly please give us sometime let us check with our team on this and revert you back soon. Thank you
- Question
- Dear Seller, your team just responded to tell me that I've to pay for the return of the product. Is this even reasonable??? Please cancel/refund the order. This is simple and straightforward and does not require unnecessary work/costs from either party.
- Answer
- Hi there! Thank you for letting us know. We will accept your request and qoo10 team will process the refund soon.
- Answered
- Question
- depressdestress 2021-03-04
- Answer
- Hi, Good Day:) Thank you for reaching us. Apologizes that an exchange is not possible until the item is defective.Melissa Official Store 2021-03-04
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