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[Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan
69 items sold
332.92

Merries[Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan

See all Merries items


Customer who recommended this item
609
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Merries Official Singapore Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
JANCode 8888336017433 14901301230802 14901301230840 149013
BOOKMARK 1 2 3 4 5 6 7

Photo Review (162)

Customer Review (452)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 25, 2020 ali*** (SG SG)
Highly Recommend Jan 23, 2020 jin*** (SG SG)
Highly Recommend Jan 23, 2020 lov*** (SG SG)
Highly Recommend Jan 22, 2020 Plo*** (SG SG)
Highly Recommend Jan 21, 2020 lic*** (SG SG)
Highly Recommend Jan 20, 2020 muh*** (SG SG)
Highly Recommend Jan 20, 2020 fio*** (SG SG)
Highly Recommend Jan 19, 2020 cam*** (SG SG)
Highly Recommend Jan 16, 2020 psi*** (SG SG)
Highly Recommend Jan 15, 2020 dia*** (SG SG)

Item Q&A(31)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    ama******* 2020-01-21
    Answer
    Hi customer, tape and walker in M size are now re-stocked. THank you!
    Qoolife Mall 2020-01-24
  • Answered
    Question
    kat******* 2020-01-13
    Answer
    Private Enquiry
    Qoolife Mall 2020-01-14
  • Answered
    Question
    lin******* 2020-01-12
    Answer
    Private Enquiry
    Qoolife Mall 2020-01-13
  • Answered
    Question
    cha******* 2019-12-23
    Answer
    Dear Customer, your items are under 'Pick & Pack' now. You should receive your items within 3-5 days. Thank you! QooLife Team
    Qoolife Mall 2019-12-26
    Question
    Hi, so it comes with the food jar right?
    Answer
    Dear Customer, we apologized for that as the item has been fully redeemed. Thank you!! QooLife Team
    Question
    It has been more than 20 days and i have not receive the diapers, it should only take 2-3 days for local delivery right? It has also passed the 3-5 days which you mentioned on 26 dec. Plus it will not come with the food jar which i am entitled to. When i made this purchase, there was food jars remaining to be redeemed and you allowed me to choose the design. We have been going to the supermart a few times already to get diapers due to your delay. I will like to cancel this purchase, can i get my money back please.
    Answer
    Dear Customer, if you'll like to cancel this order, kindly follow the steps here: Please kindly go to Qoo10
    ①Click on My Qoo10
    ②Click Shopping List > Cancel/Refund
    ③Click on Apply for Cancel/Refund
    ④Choose the cart number you want to cancel by checking the small box besides the cart number.
    ⑤Click the Cancel under Remark.
    Thank you!! QooLife Team
  • Answered
    Question
    jea******* 2019-12-21
    Answer
    Private Enquiry
    Qoolife Mall 2019-12-26
  • Answered
    Question
    swe******* 2019-12-11
    Answer
    Hi Customer, the food jar is now out of stocks. Do look out for other free gifts in future :)
    Qoolife Mall 2019-12-12
  • Answered
    Question
    min******* 2019-12-11
    Answer
    Private Enquiry
    Qoolife Mall 2019-12-12
  • Answered
    Question
    she******* 2019-12-10
    Answer
    Dear Customer, we apologized as we don't have the access to the orders that you have made. Thank you!! QooLife Team
    Qoolife Mall 2019-12-11
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Address
CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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Policy & Notice
How to Return/Exchange