- Customer who recommended this item
- 86
- Customer Satisfaction Score
- 97%
- Product 100%/100%
- Price 100%/100%
- Delivery 90%/100%
- Service 100%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| Contact Information | Seller | Nov 21, 2018 |
| Assemble and Installation Service | Seller | Jan 03, 2018 |
| Exchange Procedure | Seller | Oct 09, 2016 |
| Manufacturer/Place of origin | Mistral | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
| Brief Description | ★ Mistral MSH303i Instant Water Heater ★ | ||
Photo Review ()
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Highly Recommend written by mobile Item received in good condition
ric*** (SG ) Dec 23, 2019 -
Highly Recommend written by mobile Prompt delivery thks
Val*** (SG ) Nov 04, 2019Delivery was very prompt price is good for a simple basis model
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Highly Recommend received with good condition.. repeat order..
tan*** (SG ) Oct 12, 2019 -
Highly Recommend written by mobile water heater
Fau*** (SG ) Oct 01, 2019 -
Highly Recommend Good price..well packed and fast delivery....
jiu*** (SG ) Jun 19, 2019
Customer Review (46)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Netural | Feb 19, 2020 | DOR*** (SG SG) | |
| Highly Recommend | Feb 11, 2020 | Car*** (SG SG) | |
| Highly Recommend | Feb 08, 2020 | ena*** (SG SG) | |
| Highly Recommend | Feb 06, 2020 | Lee*** (SG SG) | |
| Highly Recommend | Feb 04, 2020 | nad*** (SG SG) | |
| Highly Recommend | Jan 27, 2020 | yul*** (SG SG) | |
| Highly Recommend | Jan 16, 2020 | ron*** (SG SG) | |
| Highly Recommend | Jan 15, 2020 | lal*** (SG SG) | |
| Highly Recommend | Dec 23, 2019 | ahm*** (SG SG) | |
| Highly Recommend | Sep 27, 2019 | Mr.*** (SG SG) |
Item Q&A(8)
Question & Answer
- Notice
Contact Information
Should you have any questions, please email to electronichousesg@gmail.com, via Qtalk message or contact us at 9387-1078 (SMS/ Whatsapp only), we will reply to you within 1 - 3 working days. Working Hour : Monday to Friday 10am to 5pm★ Electronic House ★ - Notice
Assemble and Installation Service
Our company does not provide any installation and assemble service.★ Electronic House ★ - Notice
Exchange Procedure
Dear Customer,
1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY
NO NEED TO SUBMIT EXCHANGE REQUEST.
Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.
Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.
For Heater, Please contact agent and make appointment with them, they will arrange technician come down to resolve your issue.
Thank you
Electronic House Team★ Electronic House ★ - Notice
Qxpress Contact Information
Dear Valued Customer,
All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)
For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg
Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
(eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)
Electronic House Team★ Electronic House ★ - Notice
Online Product Registration
For all order in Qoo10, please print out and keep your Qoo10 receipt as proof of purchase to claim for warranty.
1. Cornell - http://sg.cornellappliances.com/register-warranty/
2. Electrolux - https://www.electrolux.com.sg/support/register-warranty/
3. Europace - http://www.europace.com.sg/ewarranty/
4. Iona - https://www.iona.com.sg/index.php?route=information/ewarranty
5. Kenwood/Delonghi/Braun - http://www.kenwoodworld.com/sg/warranty
6. Mayer, Honeywell, Mistral, KitchenAid - https://www.mayer.sg/member/add-warranty
7. Panasonic - https://onlinewarranty.panasonic.com.sg/
8. Sona - http://www.sona.com.sg/ewarranty/
9. Tefal | Rowenta | Krups | Philips - No registration is needed, It is auto covered warranty when you purchase it. Please print out and keep your Qoo10 receipt as proof of purchase.
10. Zojirushi - Warranty card provided★ Electronic House ★ - FAQ
Is Electronic House products are brand new and local sets?
Yes. All our product are brand new ,local sets and comes with manufacturer warranty. For warranty period, kindly check with our listing item Photo or Product title.★ Electronic House ★ - FAQ
How do I get the receipt for the orders made in Qoo10?
Kindly check the following link : http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5875★ Electronic House ★ - FAQ
How about product warranty period?
We are authorized dealer for all product and definitely comes with local agent warranty. Warranty period will show in product photo,title.★ Electronic House ★ - FAQ
How about delivery lead time?
Delivery lead time is 2 - 5 working days, excluding Sunday and public holiday. Subject to stock availability.★ Electronic House ★ - FAQ
Can i return the product if i have changed my mind?
We accept return if the products is in new, unopened, unused, resalable condition with all documents, original tags, and in its original packaging. However, the additional fee $10 will be incurred from buyer's end.★ Electronic House ★ - FAQ
Can i exchange if the product defective?
Yes. 1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects, does not cover normal wear and tear, excessive abuse or misuse and exchange Same Model ONLY. ★★★ Seller will exchange for you base on the schedule from Monday to Friday (Delivery to your doorsteps). The timing is 2pm - 6pm. Exchange will be done within 1 - 4 working days. ★★★★ Electronic House ★ - Answered
- Question
- ang******* 2020-01-24
- Answer
- Private Enquiry★ Electronic House ★ 2020-01-29
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Question
- Private Enquiry
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Answered
- Question
- Lee******* 2020-01-23
- Answer
- Delivery lead time 2 - 5 working days start from Saturday. Thank you★ Electronic House ★ 2020-01-29
- Answered
- Question
- gir******* 2020-01-18
- Answer
- Print out and keep your Qoo10 purchase receipt as proof of purhase for warranty claim. Thank you★ Electronic House ★ 2020-01-20
- Question
- Thank u
- Answer
- No worries
- Answered
- Question
- man******* 2019-10-14
- Answer
- Sorry, we can't give a comment for different model. We don't have model 303 only have MSH303i. Thank you★ Electronic House ★ 2019-10-14
- Answered
- Question
- kah******* 2019-09-26
- Answer
- Yes. Included★ Electronic House ★ 2019-09-27
- Answered
- Question
- Pli******* 2019-07-22
- Answer
- Private Enquiry★ Electronic House ★ 2019-07-22
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Question
- Private Enquiry
- Answer
- Private Enquiry
- Answered
- Question
- sta******* 2019-04-19
- Answer
- Sorry, We don’t provide installation★ Electronic House ★ 2019-04-19
- Answered
- Question
- s.i******* 2019-04-13
- Answer
- Private Enquiry★ Electronic House ★ 2019-04-13
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Policy & Notice
How to Return/Exchange
