Mistral★ Mistral MSH303i Instant Water Heater ★ (5 Years Warranty for Heating Element)

  • Retail Price
    RM 335.82
    Q-Price
    Sold Out
  • Reward
    Cashback Up To RM 15.40 Details
    Instalment
    0% Interest Instalment Plan
  • Delivers From
    Singapore
    Delivers To
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    • -----------------------------------------------------------
    • Switzerland
    • Singapore
    • Indonesia

    Delivery RateOverseas

    Qprime - RM 6.13

  • Item Qty
  • Restock Alarm



Customer Satisfaction

96%

118 Recommended

0 Reviews

0 Sold

For 30 Days

97% Customers Satisfied

Product Price Delivery Service 100% 100% 90% 100%
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Notice

Subject Register Date
Contact Information Seller Nov 21, 2018
Assemble and Installation Service Seller Jan 03, 2018
Exchange Procedure Seller Oct 09, 2016
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Manufacturer/
Product Origin
Mistral Condition New Product
Model Name MSH303i
UPCCode 1
After sales service Please contact seller or manufacturer service center.
Shipping From From Overseas (Singapore)
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All Ratings
옵션상세 검색

Customer Review (69)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 24, 2021 lot*** (SG SG)
Highly Recommend Feb 24, 2021 lot*** (SG SG)
Highly Recommend Feb 17, 2021 Hua*** (SG SG)
Highly Recommend Feb 15, 2021 pau*** (SG SG)
Highly Recommend Feb 08, 2021 njf*** (SG SG)
Highly Recommend Feb 03, 2021 aud*** (SG SG)
Recommend Jan 18, 2021 kat*** (SG SG)
Netural Jan 11, 2021 bon*** (SG SG)
Highly Recommend Dec 22, 2020 ben*** (SG SG)
Highly Recommend Jul 13, 2020 sya*** (SG SG)

Item Q&A(8)

Status
Question & Answer
  • Notice

    Contact Information

    Should you have any questions, please email to electronichousesg@gmail.com, via Qtalk message, we will reply to you within 1 - 4 working days. Working Hour : Monday to Friday 10am to 5pm
    ★ Electronic House ★
  • Notice

    Assemble and Installation Service

    Our company does not provide any installation and assemble service.
    ★ Electronic House ★
  • Notice

    Exchange Procedure

    Dear Customer,

    1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

    NO NEED TO SUBMIT EXCHANGE REQUEST.

    Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

    Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

    For Heater, Please contact agent and make appointment with them, they will arrange technician come down to resolve your issue.

    Thank you
    Electronic House Team
    ★ Electronic House ★
  • Notice

    Qxpress Contact Information

    Dear Valued Customer,

    All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

    For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

    Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
    (eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

    Electronic House Team
    ★ Electronic House ★
  • Notice

    Online Product Registration

    For all order in Qoo10, actual warranty period please refer to either product photo, title or product description. Please print out and keep your Qoo10 receipt as proof of purchase for warranty claim.

    1. Cornell - http://sg.cornellappliances.com/register-warranty/

    2. Electrolux - https://www.electrolux.com.sg/support/register-warranty/

    3. Europace - http://www.europace.com.sg/ewarranty/

    4. Iona - https://www.iona.com.sg/index.php?route=information/ewarranty

    5. Kenwood/Delonghi/Braun - http://www.kenwoodworld.com/sg/warranty

    6. Mayer, Honeywell, Mistral, KitchenAid - https://www.mayer.sg/member/add-warranty

    7. Panasonic - https://onlinewarranty.panasonic.com.sg/

    8. Sona - http://www.sona.com.sg/ewarranty/

    9. Tefal | Rowenta | Krups | Philips - No registration is needed, It is auto covered warranty when you purchase it.

    10. Zojirushi - Warranty card provided
    ★ Electronic House ★
  • FAQ

    How about product warranty period?

    We are authorized dealer for all product and definitely comes with local agent warranty. Warranty period will show in product photo,title.
    ★ Electronic House ★
  • Answered
    Question
    er2629 2021-02-26
    Answer
    Sorry, we don't provide installation service. Thank you
    ★ Electronic House ★ 2021-02-26
  • Answered
    Question
    ban_dy 2021-02-25
    Answer
    No need to register warranty online. Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx
    ★ Electronic House ★ 2021-02-26
  • Answered
    Question
    kathryntoh 2021-01-17
    Answer
    Private Enquiry
    ★ Electronic House ★ 2021-01-18
  • Answered
    Question
    candytoyo 2021-01-12
    Answer
    Sorry, we don't provide installation service.
    ★ Electronic House ★ 2021-01-12
  • Answered
    Question
    Jialin 2020-12-17
    Question
    Morning.seek your advice. Thank you
    Answer
    Delivery lead time 2 - 5 working days
    ★ Electronic House ★ 2020-12-18
    Question
    Can self collect?
    Answer
    We can arrange for you to self collect the item only if order has been placed, please add self collection in memo upon checkout. Once our team prepare the product you ordered, they will inform you to come down for self collect.
  • Answered
    Question
    contentcontent2019 2020-07-17
    Answer
    We do exchange within 7 days product defective, may i know your order no and when you purchase for this product. Thank you
    ★ Electronic House ★ 2020-07-17
    Question
    I informed about the missing showerhead within 7 days when I received the Mistral water heater.
    My order number is 318643702
    Answer
    Can you show us the screenshot that you send message to us as we didn't receive any message from you
    Question
    Dear Qoo10,
    The Mistral MSH303i Instant Water Heater that I received is incomplete. It is lack of showerhead.
    Please assist.
    Thank you.
    Apr 29, 2020 (Wednesday) PM 10:30:46

    Qoo10 CS center
    Dear Customer,
    Good day to you

    Order no: 318643702

    We are sorry to hear that your package are missing certain items.

    For this case, kindly provide to us a photo of the received item when unpacked.
    If you still have a package of the item, please send us the photo of post label shows the weight of the parcel.

    We will contact the seller with the photo evidence provided.
    Thank you for your cooperation.

    Qoo10

    Apr 30, 2020 (Thursday) AM 9:41:00
    Dear Qoo10,
    Please have a look at the photo of the received item
    Thank you.
    Answer
    I think this message is send to Qoo10 and they didn't inform us and only inform us June instead. We have inform Qoo10 inform you to come down collect the shower head but there is no anyone come and collect, This item is also out of stock now. Please provide your information name, contact no, address, once stock arrived, we will ask staff contact you come down collect the shower head
    Question
    Hi, it has been a very long time already. I really need to use the water heater. Without the shower head, I can't use it for shower. Somemore I need to travel to your place at Upper Weld Road to get the shower head.
    Can you please refund $10 and I will go and purchase my shower head?
    Thank you.
    Answer
    The stock should be already in stock. Please provivde your contact number, name, we will inform staff to text you to come down self collect the shower head. Thank you
    Question
    Dear Electronic House,
    It has been too long already. We have already purchased a shower head. We cannot wait as our previous water heater was not functional and we need to shower. Can you please refund at least $10? Thank you
    Answer
    Sorry, we don’t do any partial refund.
    Question
    may I know when you say it should be ready do you mean is it ready or not?
    Answer
    We can only tell you as of now stock is available.

    Refer to our previous message Please provide your information name, contact no, address, once stock arrived, we will ask staff contact you come down collect the shower head

    Thank you
    Question
    Dear Electronic House,
    As per your previous message, you have stated The stock should be already in stock.....

    This implies that you are unsure and not accurately indicated the shower head is currently available or not.

    We have waited too long for the unavailability of stock and we have therefore purchase our own shower head. I would like to seek the Electronic House management and Qoo10 representatives for partial refund for the issue of insufficient parts for Mistral instant water heater.

    Thank you.
    Answer
    Please provide your information name, contact no, address, once stock arrived, we will ask staff contact you come down collect the shower head
  • Answered
    Question
    Geo******* 2020-05-06
    Answer
    Private Enquiry
    ★ Electronic House ★ 2020-05-07
  • Answered
    Question
    beg******* 2020-03-31
    Answer
    Delivery lead time 2 - 5 working days
    ★ Electronic House ★ 2020-03-31
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