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Princess Pink
Princess Pink KR Join Fellow
15,620 Fellows
POWER MINISHOP RATE 90%
3 DAYS ONLY $8.99!! Bundle of 3★ Aloe Vera / Snail Soothing Gel Nature Republic / 3W Clinic / TheFaceShop  The Face Shop
188 items sold
27.22

Nature Republic3 DAYS ONLY $8.99!! Bundle of 3★ Aloe Vera / Snail Soothing Gel Nature Republic / 3W Clinic / TheFaceShop The Face Shop



Customer who recommended this item
13669
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
Natural Republic / Korea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description Mask Pack Soothing Sunburn Treatment Moisturizing Aloe Vera Cooling
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5,182)

Customer Review (8,761)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 30, 2020 ser*** (SG SG)
Highly Recommend Jan 29, 2020 lee*** (SG SG)
Highly Recommend Jan 29, 2020 sya*** (SG SG)
Highly Recommend Jan 29, 2020 eve*** (SG SG)
Highly Recommend Jan 29, 2020 dap*** (SG SG)
Highly Recommend Jan 29, 2020 rui*** (SG SG)
Highly Recommend Jan 29, 2020 Jon*** (SG SG)
Highly Recommend Jan 29, 2020 qia*** (SG SG)
Highly Recommend Jan 28, 2020 ele*** (SG SG)
Highly Recommend Jan 25, 2020 kas*** (SG SG)

Item Q&A(573)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    nan******* 2020-01-28
    Answer
    Private Enquiry
    Princess Pink 2020-01-29
  • Answered
    Question
    dan******* 2020-01-15
    Answer
    Dear customer,
    Our current stock expiry dates are as follows:
    3W Clinic 98% Aloe Soothing Gel 2022 02 21
    3W Clinic 98% Snail Mucus Soothing Gel 2021 11 18
    Nature Republic (jar) Aloe 92% Gel 2021 12 02
    Nature Republic Aloe 92% Mist 2021 05
    NaturEssentials 99% Aloe Gel 2021 02 27
    THEFACESHOP (jar) Jeju Aloe 99% Gel 2022 06 05
    THEFACESHOP (Jar) Jeju Aloe Ice Gel 2022 04 22
    THEFACESHOP (tube) Jeju Aloe 99% Gel 2022 02 18
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2020-01-15
  • Answered
    Question
    rea******* 2020-01-14
    Answer
    Dear customer,
    Unfortunately, Lotus Gel is no longer in production by TheFaceShop.
    Perhaps you can try their Aloe Vera Soothing gel or Ice gel.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2020-01-14
  • Answered
    Question
    pam******* 2020-01-11
    Answer
    Dear customer,
    Yes, we will probably restock by end of the week.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2020-01-13
  • Answered
    Question
    agk******* 2019-12-27
    Answer
    Private Enquiry
    Princess Pink 2019-12-27
  • Answered
    Question
    yun******* 2019-12-19
    Answer
    Dear customer,
    We will lilkely get new stock in mid-January.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-12-19
  • Answered
    Question
    won******* 2019-12-07
    Answer
    Private Enquiry
    Princess Pink 2019-12-09
  • Answered
    Question
    rea******* 2019-12-05
    Answer
    Dear customer,
    Unfortunately ,we are out of stock of Lotus Gel. Perhaps you can try Ice Ge instead.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-12-06
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18 Dobong-ro 169da-gil, Dobong-gu, Seoul Dobong-dong, 1F

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