Customer Satisfaction
95%
21 Recommended
0 Reviews0 Sold
For 30 Days95% Customers Satisfied
Enjoy free delivery on Qprime orders above RM 184.86 !
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| How long does it take to ship my order? | Seller | Oct 21, 2020 |
| REFUND OR EXCHANGE POLICY FOR DEFECTS | Seller | Mar 19, 2020 |
| (IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION | Seller | Jan 29, 2016 |
| Manufacturer/Product Origin | NEOGEN DERMALOGY / KOREA | Condition | New Product |
|---|---|---|---|
| After sales service | Please contact seller or manufacturer service center. | ||
| Shipping From | From Overseas (Singapore) | ||
Photo Review ()
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Highly Recommend NEOGEN:09. REAL CICA MICELLAR CLEANSING
ali*** (SG ) Feb 25, 2020NEOGEN:09. REAL CICA MICELLAR CLEANSING WATER(+S$8.40) | [ FREE GIFT ]:01. MIX 5 NEOGEN = Pink Cactus Mask FREE X1
+ Add this option -
Highly Recommend Fast delivery, item well packed
chi*** (SG ) Oct 11, 2019Have not tried but its well packed.
NEOGEN:14. REAL CICA PAD(+S$3.73) | [ FREE GIFT ]:03. BUY LESS THAN 5
+ Add this option -
Highly Recommend First time trying
iiv*** (SG ) Jun 09, 2019First time trying but this brand usually works for me
CATEGORY:#3. CLEANSING OIL | SELECT ITEM:01. NEOGEN CICA CLEANSING OIL(+S$15.48) | [ FREE GIFT ]:03. BUY LESS THAN 5
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Highly Recommend 2nd purchase already
eli*** (SG ) May 25, 2019Love this oil cleanser. Super gentle. Good price too.
CATEGORY:#3. CLEANSING OIL | SELECT ITEM:01. NEOGEN CICA CLEANSING OIL(+S$15.48) | [ FREE GIFT ]:03. BUY LESS THAN 5
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Highly Recommend Its so gentle!
eli*** (SG ) Mar 02, 2019This removes make up so gently! And there's no smell. Love it!
CATEGORY:#3. CLEANSING OIL | SELECT ITEM:01. NEOGEN CICA CLEANSING OIL(+S$15.48) | [ FREE GIFT ]:03. BUY LESS THAN 5
Customer Review (14)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Netural |
Smell of the roses is very strong.
NEOGEN:07. ROSE CLEANSING WATER |
Dec 04, 2020 | eli*** (SG SG) |
| Highly Recommend |
Received item in good condition! Appreciate that the packing material used is environmentally friendly! Have yet to use the product.
NEOGEN:10. REAL CICA MICELLAR CLEANSING OIL(+S$16.40) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Aug 25, 2020 | sui*** (SG SG) |
| Highly Recommend |
My favorite cleanser! Have been purchasing this cleanser many times. Tried other neogen cleansers too but this suits my skin best - sensitive and dry skin but cleans pores well as I perspire easily.
NEOGEN:07. REAL CICA MICELLAR CLEANSING FOAM(+S$2.40) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Apr 09, 2020 | tab*** (SG SG) |
| Highly Recommend |
First time trying this. Hopefully effective and useful
NEOGEN:15. REAL CHARCOAL PAD(+S$3.40) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Feb 12, 2020 | cha*** (SG SG) |
| Recommend |
Abit expensive but grateful for the discount. Good to use, doesn’t irritate the skin.
NEOGEN:02. CRANBERRY(-S$0.96) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Oct 15, 2019 | cro*** (SG SG) |
| Highly Recommend |
Product came bubble wrapped neatly and delivered with a poly-mailer. Product itself was already shrink wrapped by the brand themselves for hygiene purpose.
NEOGEN:10. REAL CICA MICELLAR CLEANSING OIL(+S$19.90) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Sep 17, 2019 | sim*** (SG SG) |
| Highly Recommend |
Fast delivery.. thanks seller
CATEGORY:#3. CLEANSING OIL | SELECT ITEM:01. NEOGEN CICA CLEANSING OIL(+S$15.48) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Jul 17, 2019 | naz*** (SG SG) |
| Highly Recommend |
Item received in good condition and delivery was very prompt!
CATEGORY:#3. CLEANSING OIL | SELECT ITEM:01. NEOGEN CICA CLEANSING OIL(+S$15.48) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Jul 17, 2019 | ros*** (SG SG) |
| Highly Recommend |
Excited to use the products since unable to get it from shop front.
CATEGORY:#1. CLEANSER | SELECT ITEM:03. BLUEBERRY(-S$2.97) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
May 28, 2019 | Jea*** (SG SG) |
| Highly Recommend |
It work just as well as the bioderma micelles cleansing water.
CATEGORY:#2. CLEANSING WATER | SELECT ITEM:03. REAL CICA MICELLAR CLEANSING WATER(+S$6.51) | [ FREE GIFT ]:03. BUY LESS THAN 5 |
Mar 17, 2019 | jam*** (SG SG) |
Item Q&A(0)
Question & Answer
- Notice
How long does it take to ship my order?
COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.
PARTIAL SHIPMENT
If you receive only partial of your order, do not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), and ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, and your parcel will be on its way to you. A partial note will be indicated in your parcel and on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days and this is not within our control and we will not be liable for any delays from brand owners.COCOMO - Notice
REFUND OR EXCHANGE POLICY FOR DEFECTS
You shall examine the goods upon collection for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged to our Customer Service (Refund Unit) via QPOST in Qoo10 within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up action to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner.
All return & refund requests are subjected to management approval. We reserve the right to reject any requests according to returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.COCOMO - Notice
(IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION
COCOMO has the rights to combine carts of the same address and name and ship them to the buyer as part of our logistics protocol. Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.COCOMO - Notice
(IMPORTANT) DISCLAIMER + FREE GIFTS
All free gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the free gift is removed from the option, it warrants that the PROMO deals has ended.
All free gifts in all listings in COCOMO are subject to availability and changes at cocomo's discretion
While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.COCOMO - Notice
(IMPORTANT) Patch Test Every Single Skin Care Product
Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.
*Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and othersCOCOMO - Notice
AGREEMENT
By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.COCOMO - Notice
FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)
The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.COCOMO - Notice
((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS
99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.COCOMO
COCOMO
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- Address
- PRIMAX 22 NEW INDUSTRIAL ROAD #07- 20/21
- Available during
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