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NESCAFE DOLCE GUSTO ECLIPSE COFFEE MACHINE with warranty
9 sold
490.68

[Nescafe]NESCAFE DOLCE GUSTO ECLIPSE COFFEE MACHINE with warranty

  • Retail Price
    RM 1,046.16
    Q-Price
    RM 891.86
    Sale Price
    RM 490.68 (19qty left)
  • Plus Reward
    Cashback Up To RM 16.20 Details
    Benefits
    Payment Benefit(Only SG issued cards)
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    view
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    • -----------------------------------------------------------
    • Arab Emirates
    • Australia
    • Canada
    • China
    • Germany
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • New Zealand
    • India
    • Italy
    • Thailand
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines

    Shipping RateOverseas Express

    Qprime - RM 91.04

  • Item Type
    ∙ Color
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  • Add to Cart [Buy] Wish List


Customer who recommended this item
33
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center Jan 03, 2020
Manufacturer/
Place of origin
Nescafe Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description NESCAFE DOLCE GUSTO ECLIPSE COFFEE MACHINE - Available in Metal Red OR Brushed Black

Customer Review (22)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 08, 2020 tan*** (SG SG)
Highly Recommend Jul 31, 2020 mis*** (SG SG)
Highly Recommend Jun 23, 2020 cra*** (SG SG)
Highly Recommend Jun 04, 2020 sha*** (SG SG)
Highly Recommend May 31, 2020 che*** (SG SG)
Highly Recommend May 23, 2020 whe*** (SG SG)
Highly Recommend May 19, 2020 rah*** (SG SG)
Highly Recommend May 14, 2020 em_*** (SG SG)
Highly Recommend May 10, 2020 Hok*** (SG SG)
Highly Recommend May 09, 2020 ono*** (SG SG)

Item Q&A(15)

Status
Question & Answer
  • Notice
  • Answered
    Question
    pri******* 2020-07-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Philips By Saale Online 2020-07-13
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    wlo******* 2020-07-12
    Question
    Will you mind letting me know if ALL commerically available capsules available (Starbucks and Nescafe) can be used with this model? Thanks
    Question
    Is it covered by 1 year of local manufacturer warranty? In other words, I'll be able to register it on Singapore Nescafe Gusto website and bring it to the Singapore service centre, should it need servicing?

    Thank you
    Answer
    Hi due to overwhelming response we will order the item.Yes it comes with 6 free capsules and only Nescafe capsules be used.
    Philips By Saale Online 2020-07-13
    Answer
    Hi there is no need for submission. In the events if you require any serivicing, you may watsapp to Philips Customer service at 8299 9769. Should you require to bring to service centre, do show them your proof of purchase. Warranty starts from the date of purchase shown. Thanks
    Question
    Hi, thank you for your response.

    Noted that you'll order the metal red models, when would the colour selection be ready on Qoo10 for us to place our order on qoo10? We are intending to purchase 2 sets

    You seemingly mentioned that only Nescafe capsules is compatible with the Eclipse model. However, the other dolce gusto machines can take Starbucks capsules. Can you clarify?
    Question
    Noted that the eclipse machine is entitled for 1 year of local Nescafe Dolce Gusto warranty and I may bring it down to their local service centre, should anything go wrong. However, I notice that the local Nescafe Dolce Gusto website has a portal for customer's registration and therefore it appears like registration is required for local warranty entitlement. May I request for an elucidation?
    Answer
    Hi the stocks should come in by this week if the shipment has arrived.

    The promotion for 6 free capsules has already ended.
    Sorry for the misunderstanding but this model cant take Starbucks. Strictly Nescafe.

    Hi the warranty will be 1 year. You doesnt need to register. I have already checked for you.
    Question
    Hi Seller, noted.

    Two questions:

    1) Your warranty refers to free servicing (within a year) at Singapore's local Nescafe Dolce Gusto service centres right?

    2) You mentioned that I can also WhatsApp to Philips service centre. What is that so? Isn't warranty by Nescafe Dolce Gusto and not Philips?

    Thank you
    Answer
    Hi you may want to check out the website link provided -> https://www.dolce-gusto.com.sg/pages/info-and-service/service
    Question
    Hi. Thank you. We would like to place orders for 2 metal red sets. Can I know when would metal red be available for order?
    Answer
    Hi due to unforseen circumstances,we are stil waiting for the stocks to arrived by this week. We will open for order once the stock is here. Sorry for the inconvenience.
  • Answered
    Question
    dri******* 2020-07-09
    Answer
    Hi yes it does includes a discovery box of 6 assorted capsules.
    Philips By Saale Online 2020-07-09
    Question
    Ok thanks. Have place an order.
    Answer
    >closed<
    Question
    Hi seller, I hd received de eclipse coffee machine but I didn't receive de discovery box of 6 assorted capsules u've mentioned.
    Answer
    Hi we have made a mistake and i have confirm with my colleague that the promotion has ended. Apologies for the misunderstanding.
  • Answered
    Question
    blu******* 2020-06-30
    Answer
    Hi sorry it doesnt comes with the coffee machine.
    Philips By Saale Online 2020-06-30
    Question
    Hi,
    Noted.
    Thank you.
    Answer
  • Answered
    Question
    kat******* 2020-06-12
    Answer
    Private Enquiry
    Philips By Saale Online 2020-06-13
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    twe******* 2020-05-05
    Answer
    Hi,

    Stocks have been replenished. We will be updating the inventory shortly.
    Philips By Saale Online 2020-05-06
  • Answered
    Question
    siv******* 2020-04-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Philips By Saale Online 2020-04-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    xox******* 2020-04-22
    Question
    And what is the NTUC 15% off? Your voucher code requires password to apply. Thanks!
    Answer
    Hi

    The metal red machine is available.

    You need to be a NTUC Union member and NTUC Union will have issue the code to you . Thanks
    Philips By Saale Online 2020-04-22
    Question
    Hi can i get the red colour one instead? I have already placed order for black as your option doesnt state red as available.
    Question
    Im an ntuc member but you replied me late! As i have already placed an order before you replied hmmm. How ya??
    Question
    Im an ntuc member but you replied me late! As i have already placed an order before you replied hmmm. How ya??
    Answer
    Hi,

    We can change your order to red.

    NTUC members will not have the promo code. Is NTUC Union members who will have it via EDM. And also the promo code applies only to Philips products.
    Question
    Hi yes pls change to red colour. Thanks!
    Question
    I was able to apply the voucher code as i am a member. But now i cant apply bcos you replied me later than i ordered. How then?
    Question
    I was able to apply the voucher code as i am a member. But now i cant apply bcos you replied me later than i ordered. How then?
    Answer
    Hi,

    As per my explanation above, the promo code applies only to Philips products. It does not apply to Nescafe Dolce Gusto products.
    Question
    How can? I have tried to input the order voucher in new cart. Please see photo attached. It can capture voucher for nescafe. I have already ordered way before you replied that only ntuc member has the code and hence i could not apply the voucher.
    Question
    This too
    Question
    How can? I have tried to input the order voucher in new cart. Please see photo attached. It can capture voucher for nescafe. I have already ordered way before you replied that only ntuc member has the code and hence i could not apply the voucher.
    Question
    Any updates on this??
    Answer
    Question
    I received my item. Why is there no free 6 capsules as stated in the box itself? Are you tricking me? Can you send out the capsules as stated in the box itself?
    Question
    This also
    Answer
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