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eMedic
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POWER MINISHOP RATE 90%
0.00000000

✨No.1 Best Selling Serum✨ Japan SAKURA Serum 15ml - Makes ur skin GLOW!

  • Retail Price
    RM 92.05
    Q-Price
    Sold Out
  • Benefits
    Payment Benefit(Only SG issued cards)
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    Singapore
    Shipping RateOverseas
  • Item Qty
  • Add to Restock List

Customer who recommended this item
265
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Shipping with Qxpress Seller Apr 02, 2017
Normal Mail Delivery Time1/2 Seller Apr 02, 2017
Return & Exchange Policy Seller Apr 02, 2017
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (170)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 29, 2019 hoo*** (SG SG)
Recommend Nov 16, 2019 jme*** (SG SG)
Recommend Nov 16, 2019 chu*** (SG SG)
Highly Recommend Nov 16, 2019 cha*** (SG SG)
Highly Recommend Nov 13, 2019 mle*** (SG SG)
Highly Recommend Nov 13, 2019 daw*** (SG SG)
Highly Recommend Nov 13, 2019 ker*** (SG SG)
Highly Recommend Nov 08, 2019 mar*** (SG SG)
Highly Recommend Nov 08, 2019 ade*** (SG SG)
Netural Nov 05, 2019 78s*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice

    Shipping with Qxpress

    Dear All Our Valued Customers,

    Regarding shipping with Qxpress. The tracking number will be provided and updated by Qxpress after they collected. Usually take 1 to 3 working to reach customer, after tracking number updated.
    The goods never be lost for shipping with Qxpress services.

    Important Note:
    Sometimes, the tracking shown delivered and signed by Qxpress staff (usually after 2 to 3 days from the Qxpress collected date) but customer didn't receive the goods.
    It because Qxpress have some agreement with Qoo10, the Qxpress need to confirm delivered after 3 working days from collection date.
    In this case, usually customer will be receive the goods on next working day.
    Customer may contact Qxpress regarding your goods delivery details. Customer must provide them tracking no.

    Qxpress Contact:
    Email: info@qxpress.sg
    Hotline: +65-6434 8400
    (Mon to Fri: 9:00am to 6:00pm, Sat: 9:00 to 2:00pm)
    eMedic
  • Notice

    Normal Mail Delivery Time1/2

    Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

    Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
    eMedic
  • Notice

    Return & Exchange Policy

    Submission of claims
    Any return or exchange of items will be applicable within 14 days upon receiving of the item

    Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Contact seller through Q&A, redelivery for exchange will be arrange

    Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end.
    Return the defective item if seller request otherwise the defective item do not need to return
    eMedic
  • Notice

    Normal Mail Returned Area

    This Area is only mean for eMedic (Normal mail delivery)
    Undelivered / Parcel Return / Lost & Found

    To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not received your normal mail delivery for 1-2 weeks later thank you


    Please copy and paste the link below :
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=516549362
    eMedic
  • Notice

    Did not receive the item?

    Non-receipt Claim issue (Did not receive the item )
    All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
    Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to received it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

    For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
    Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.

    Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
    eMedic
  • Notice

    Normal Mail Delivery Time 2/2

    Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

    2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

    3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all received within 3-5 days but yours now over 5 days still not received ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by Singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

    So please even if stated 2-5 workings afew % might received up to 3 weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself Singpost contact 1605 (24/7 Customer Care Hotline) Thank you
    eMedic
  • Answered
    Question
    she******* 2019-11-23
    Answer
    link here. https://www.qoo10.sg/item/NO-1-BEST-SELLING-SERUM-JAPAN-SAKURA-SERUM-15ML-MAKES-UR-SKIN/672621240
    eMedic 2019-11-25
  • Answered
    Question
    che******* 2019-11-12
    Answer
    Hi, sorry for the mistake. We will post it out tonight, also attach a return envelope on it. Thanks.
    eMedic 2019-11-12
  • Answered
    Question
    inn******* 2019-11-01
    Answer
    it manufacture in China. Thx
    eMedic 2019-11-01
  • Answered
    Question
    ang******* 2019-10-08
    Answer
    Q10 team will do your refund. Thx
    eMedic 2019-10-09
    Question
    How do I contact them?
    Answer
    or you provide us your paylah acc. for us do refund to you. Thx
  • Answered
    Question
    ang******* 2019-10-07
    Question
    Hi,
    I just paid $1.60 to postman. He said that at your end did not make enough postage payment.
    Question
    My question is why I go for normal postage and still need to pay singpost. Please advise.
    Hope to hear fro you soon.
    Question
    I return u the items?
    Answer
    Q10 team will do your refund. Thx
    eMedic 2019-10-09
    Question
    But how?
    Question
    U will contact me? 97407287
    Answer
    thx
    Question
    Hi can i know when are they coming?
    Question
    Hi, when will u send the refund?
    Question
    Hi, when will u contact me with the refund?
    Answer
    Do you have paynow acc? for us to refund to you. Thx
  • Answered
    Question
    lis******* 2019-09-25
    Answer
    Private Enquiry
    eMedic 2019-09-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sla******* 2019-09-22
    Answer
    It already post out. You will get it in few days time. Thx
    eMedic 2019-09-23
  • Answered
    Question
    qiu******* 2019-09-16
    Answer
    Shipping on 18th onward as we stated on listing page. Thx
    eMedic 2019-09-16
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Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange