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Brand : iroom
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Brand : lequip
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The plastic trays are not meant to withstand high heat for dehydrating over long hours. The plastic mesh trays will melt as shown and gradually crack by itself! This is how POORT THE QUALITY OF THIS PRODUCT IS! When plastic melts and drips on the food. Do you know THE SERIOUSNESS of FOOD CONTAMINATION??? PLEASE HAVE SOME INTEGRITY FOR PRODUCTS you are SELLING! DO NOT GIVE ME FURTHER EXCUSES. I WOULD LIKE AN IMMEDIATE COMPENSATION FOR SELLING ME AN ITEM WHICH MAY CAUSE FOOD POISONING!
Up to date, the retailer is not telling me when am I getting my compensation. even though report has been made 7days. It has been over a month and the retailer is buying time so that they can find excuses to make the refund!
Please see the condition of your trays. When I informed you within 5days of purchase that you have sent me cracked trays, you have yet to reply me on my compensation.
After using it once, the tray started to crack. While I am waiting for you to compensate me for sending me defect goods, I a, currently using it.
But please see, what poor quality this product is! the more I used the more it cracked.
1st - tell me when are you going to compensate me for sending me cracked trays.
2nd - How are you going to compensate me for selling me poor quality product? I am still waiting!
I am still waiting for a reply on my trays!!!!!! I am not sure if you are deliberately delaying in replying so that no action is needed.
If this is how you handle and do business????
When I informed the retailer that the items sent to me is defective and after 1 used, the trays started to crack.
Retail is accusing me of USING KNIFE TO BREAK IT UP????? Please see from the image how thin the Pork Belly is? Which u can see it taking the formation of the square gaps. Below is how the retailer replies when you highlight to them how inferior their quality is!!!!!!! This is totally not the way to do business in this AGE!
We can not control the quality of the OCOO maker. The tray is made of transparent PC material and made of solid material. We could not get enough of the heaviest kind of food. If you have a heavy kind, try to split it with a knife as much as possible. Best regards
I strongly advise everyone not to purchase this product from this Unethical Retailer. The quality of the trays is not meant to withstand high heat for dehydrating. Take a look at the image circle in red. The trays are melting away and this would have caused food contamination! Even when I have highlighted the issues. The retailer is accusing me that I deliberately poke and crack the trays. First trays the trays are sent to me cracked. and It has been over a month and the retailer is still asking me how many trays. Warranty period indicated DOES NOT APPLY to the retailer. I strongly agree with a fellow buyer, order number is 266468283 Ms Jacqueline Wei. Retailer is still not compensating me for selling faulty products!
Please note that I am not the rough and heavy type?????????????
Why would I purposely use a knife to break the tray for no reason when I need to use it ???????????????
What you are saying is ridiculous and have no logic. I have got better things to do than to write in to get my issue resolved.
FIRST - Trays send to me are broken. You have yet to address my compensation and now after me telling you what is happening.
YOU ARE ACCUSING ME based on your OWN ASSUMPTION! That is really RIDICULOUS
KINDLY have some ethical as a SELLER. What I want to know now.. is why and how are you going to compensate me????
Strongly DO NOT recommend this product. Not only does it arrived with trays that are cracked. The quality of the trays is not meant to be used for long hours. After 1 used and even leaving to cool for 2hrs, the plastic gaps gradually started to crack by itself. Now all the trays are now damaged by itself. It is really heart-wrenching.
This is unacceptable and disappointing to know that a product which is $105 and only after 1 used, it cracks. Hence, the reliability of this product is not there. Machine gets louder and louder also. Kindly send me a new set of trays.more review
Delivery was within 4-5 days. Arrived in its original packaging. Tried it yesterday to try drying orange skin. Took bout 9 hours since weather is humid after rhe rain. Works well, fan size not too loud. Love how the racks can be used as a short one or tall one by just turning it around.
Fast delivery. Menu is in korean but simple to operate.
Excellent! My pet loves the dehydrated food made from it!
The dehydrator a bit small than expected.. It's work well, my mum love it a lot.. Can make more healthy snacks :)... Delivery about 5 days.
If got Chinese version manual will be better..
There isn’t any posted question about item.