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[NEW OFFER]Authentic Japan Diatomite Mat / Anti-Skid and Easy Care
15 items sold
33.00

On Promotion Now[NEW OFFER]Authentic Japan Diatomite Mat / Anti-Skid and Easy Care


Customer who recommended this item
1279
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Do not state color/address amendment in MEMO/Message System Seller Jul 30, 2015
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (Singapore)
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After sales service Please contact seller or manufacturer service center.
Brief Description Authentic Japan Diatomite Mat /high absorbent / Bath floor Mat / Dedicated Anti-Skid Pad/ Prevent mold germs / Fast-Dry/ Deodorizes / Easy to Clean
BOOKMARK 1 2 3 4 5 6 7

Photo Review (479)

Customer Review (890)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 20, 2020 Shi*** (SG SG)
Highly Recommend Jan 16, 2020 fon*** (SG SG)
Highly Recommend Jan 04, 2020 che*** (SG SG)
Netural Dec 19, 2019 chn*** (SG SG)
Highly Recommend Dec 18, 2019 cha*** (SG SG)
Highly Recommend Dec 18, 2019 goo*** (SG SG)
Not Recommend Dec 14, 2019 kim*** (SG SG)
Highly Recommend Nov 22, 2019 min*** (SG SG)
Highly Recommend Nov 04, 2019 Ail*** (SG SG)
Recommend Oct 15, 2019 ame*** (SG SG)

Item Q&A(98)

Status
Question & Answer
  • Notice

    Do not state color/address amendment in MEMO/Message System

    Items will be pack according to what customers ordered in the system.

    Request to change color, size, design or address in the memo/Message System will be ignored.

    DO NOT STATE ANYTHING IN MEMO, ORDERS PRINT OUT BY QOO10 SYSTEM,
    MEMO IS NOT SHOWN IN WAYBILL PRINTOUT.

    Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.

    If you wish to provide some remarks to qxpress courier, please state in the address part NOT memo.

    If you ordered wrongly or other reason, please cancel the order and replace a new order. Thanks.
    Nicedeal.sg
  • FAQ

    Enquiry on Qxpress Courier

    Please note that qxpress do not deliver at specific timing, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore.
    Nicedeal.sg
  • FAQ

    Stating colors or change of detail in memo/message

    Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)
    Nicedeal.sg
  • FAQ

    Normal mail via Singpost delivery duration

    usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.
    Nicedeal.sg
  • FAQ

    Buying Online and buying offline in our shop

    Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)
    Nicedeal.sg
  • FAQ

    Self Collection

    All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by Qoo10, we cannot give you the item) 2 Toh Tuck Link, #04-02, Singapore 596225 (Nearest Mrt: Clementi and Jurong East / Bus Available: 41,106,173,183,963) Operating Hours: Close on Weekends and Public Holiday. Monday-Friday 11am-7pm.
    Nicedeal.sg
  • FAQ

    Normal Mail via Singpost at your own risk!

    All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.
    Nicedeal.sg
  • Answered
    Question
    edw******* 2019-08-15
    Answer
    This Diatomite Mat can be used about a year as well. It depends on how you used it often
    Nicedeal.sg 2019-08-15
    Question
    Hi Tks for your reply.
    Answer
    You are welcome
  • Answered
    Question
    nnc******* 2019-06-24
    Answer
    Sure... we open till 7pm
    Nicedeal.sg 2019-06-24
  • Answered
    Question
    twi******* 2019-05-09
    Question
    Sorry.. received on 8 May 2019.. I was messaging after 12 midnight and the date became 9 May 2019
    Answer
    Hi, Can you please sent us the photo of how the item is. Thank-you
    Nicedeal.sg 2019-05-09
    Question
    See attached..
    Answer
    Hi... thank-you for the photo.
    If that kind of small mark is not suitable for you, we would like to recommend you to check out at the store and get your desire piece. You can choose and make a change, If we held it on delivery the inventory won't see such kind of small mark and might send u another mark or it can happen during a delivery process. So, i'll give you the address and please check out there. Thank-you
    Address: 7 Jalan Kilang. #05-01, S159407
    Opening hours : 11am-7pm (Monday to Friday, except PH)
    Office tel: 67341322
    Question
    But the item was rejected by your in store customers which u should not be given to online buyer..we purchase online things is to get unopened box.. As I have said the mat is placed on top of the pc of foam wrapper.. if it is brand new, the mat would be place in between the wrapper like the other one I received.. I can’t be going down to your place coz I’m working.. if I can, I won’t be buying online from you guys.. please don’t issue goods rejected from your store customers to us online customers..
    Question
    It was an open box..
    Answer
    Hi, We understand what you mean it. That's the reason we recommend you to go the store and check out your desire item if that small mark is not convenient for you. If you make an exchange and make a delivery again, if you are not satisfied with the small mark again, it will be just a waste of time. So, if you check out the item with proper package and no mark on it, we recomend you to exchange on the store. Thank-you
    Question
    Sorry I won’t be able to go to the store.. I work everyday till very latest night.. yr opening hours is from Monday to Friday only do you know how far is yr place from my home or office? It is inconvenient.. if not then I would like to have a refund since I cannot exchange one mat..
    Answer
    Hi, Please check with qoo10 if you want to return. Thank-you
    Question
    I don’t understand why u seller make things difficult for online buyers.. can’t u just do a 1-1 exchange? Why u make life difficult for customer like us who is working? If I can go down to your place, I would do so.. you closed at 7pm which is impossible for us who work so late and u don’t open on Saturday.. all I asked is to give me a new set and not a rejected set.. is that so difficult? Please, don’t give us rejected items!!!!!!!!
    Answer
    Hi, If that has been on taken with the delivery process of in and out again, we will spend an extra shipping fee which will be equivalent to the price of the item. And on that small mark if you want a partial refund of $3 we can give you on that but if you don't want a partial refund you can go down to the store and check out the item there. Thank-you
  • Answered
    Question
    jlo******* 2019-03-29
    Answer
    Private Enquiry
    Nicedeal.sg 2019-03-29
  • Answered
    Question
    pri******* 2019-03-26
    Answer
    yes... This is diatomite. It absorb water quick and didn't spread. Thank-you
    Nicedeal.sg 2019-03-27
  • Answered
    Question
    lyd******* 2019-03-26
    Answer
    Hello... The only available is listed over the option. It might not be restock yet. Thank-you
    Nicedeal.sg 2019-03-26
  • Answered
    Question
    lyd******* 2019-03-26
    Answer
    Hello... There is some option available of 39*60 cm Diatomite mate, you can check it out at the option. Thankyou
    Nicedeal.sg 2019-03-26
  • Answered
    Question
    Cro******* 2019-03-03
    Answer
    Private Enquiry
    Nicedeal.sg 2019-03-06
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question
Address
2 TOH TUCK LINK 04-02 (Mon-Fri 11am-6pm)
Available during
MON~FRI : 11:00am ~ 7:00pm Weekends & Holiday : Closed

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