Customer Satisfaction
96%
24 Recommended
0 Reviews1 Sold
For 30 Days95% Customers Satisfied
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Delivery Fee
Notice
Subject | Register | Date |
---|---|---|
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings | Qoo10 customer center | Jan 03, 2020 |
How do I file for exchange/replacement/refund? | Seller | Apr 19, 2016 |
Manufacturer/Product Origin | PHILIPS | Condition | New Product |
---|---|---|---|
Shipping From | From Overseas (Singapore) |
Photo Review (
)-
Highly Recommend Cheaper than other shop
mwh*** (SG ) Jun 20, 2020Delivery | Self-Collection:DELIVERY(Choose Qprime)
+ Add this option -
Highly Recommend 2nd Purchase
ahs*** (SG ) Jun 07, 2020Item received in great condition. Super fast delivery. Thank you seller 👍
Delivery | Self-Collection:DELIVERY(Choose Qprime)
+ Add this option -
Highly Recommend Very good buy
ahs*** (SG ) May 29, 2020Delivery | Self-Collection:DELIVERY(Choose Qprime)
+ Add this option -
Highly Recommend Prompt delivery and good value
mer*** (SG ) Mar 26, 2020Item promptly packed and delivered. Thanks seller.
Delivery | Self-Collection:DELIVERY(Choose Qprime)
+ Add this option -
Highly Recommend purchase again
nov*** (SG ) Feb 10, 2020Delivery | Self-Collection:DELIVERY(Choose Qprime)
+ Add this option
Customer Review (17)
Rating | Feedback | Date | Written by |
---|---|---|---|
Highly Recommend |
take longer than expected time to deliver. Product working fine.
Thanks
Delivery | Self-Collection:HOLLAND outlet (Wait for a call before collection) |
Sep 19, 2020 | gla*** (SG SG) |
Highly Recommend |
Fast delivery. Recommended seller
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Aug 04, 2020 | jea*** (SG SG) |
Highly Recommend |
good product quite nice
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Aug 01, 2020 | jia*** (SG SG) |
Recommend |
the kettle is of good price but the delivery took 2 weeks. and no reply from seller.
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jul 23, 2020 | s3@*** (SG SG) |
Highly Recommend |
Great kettle! Fast delivery. Box is dented and stained though
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jul 19, 2020 | She*** (SG SG) |
Highly Recommend |
Fast Delivery. Working condition. First time buy from them online. Very happy that their online services is as good as offline shop. Highly recommended.
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jun 15, 2020 | jen*** (SG SG) |
Highly Recommend |
Read some reviews that the kettle is hot after boiling water....obviously! All metal kettle (inside) is much better than plastic types that have a plastic smell
Delivery | Self-Collection:HOLLAND outlet (Wait for a call before collection) |
Jun 14, 2020 | ken*** (SG SG) |
Highly Recommend |
Fast delivery good product
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jun 12, 2020 | tan*** (SG SG) |
Highly Recommend |
Arrived in good condition but yet to boil water with it, hope it works fine.
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jun 10, 2020 | amy*** (SG SG) |
Highly Recommend |
Fast delivery.order sun night seller sent out monday and receive it tue night.
Delivery | Self-Collection:DELIVERY(Choose Qprime) |
Jun 09, 2020 | iva*** (SG SG) |
Item Q&A(7)
- Notice
- Notice
How do I file for exchange/replacement/refund?
-Any return of exchange of items will be applicable within 7 days upon receiving of the item
Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.
Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.
Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
>Provide picture of the item to seller end.
>Shipping fee will be incurred from buyer's end.Parisilk - FAQ
How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.Parisilk - Answered
- Question
- lyn******* 2020-07-12
- Answer
- Hi
This item comes with 1year lcoal warranty provided by Philips.
Apologies as we only have one option for Qxpress delivery.
Thank YouParisilk 2020-07-14
- Answered
- Question
- des******* 2020-06-17
- Answer
- Already answered inquiry. If you have another any question, please contact to us.Parisilk 2020-06-17
- Question
- Can i go down to Holland Village, at 7pm today for the exchange?
- Answer
- Dear customer,
Thank you for your inquiry. Due to overwhelming number of orders, please allow us more time to respond to you as we are working on reduced manpower. We will get back to you as soon as we can.
Appreciate your understanding and apologies for the inconvenience caused. Stay safe.
- Answered
- Question
- sl.******* 2020-06-10
- Answer
- Dear customer,
Thank you for your inquiry. Due to overwhelming number of orders, please allow us more time to respond to you as we are working on reduced manpower. We will get back to you as soon as we can.
Appreciate your understanding and apologies for the inconvenience caused. Stay safe.Parisilk 2020-06-11
- Answered
- Question
- fin******* 2020-06-06
- Answer
- Dear customer,
Thank you for your inquiry. Due to overwhelming number of orders, please allow us more time to respond to you as we are working on reduced manpower. We will get back to you as soon as we can.
Appreciate your understanding and apologies for the inconvenience caused. Stay safe.Parisilk 2020-06-07
- Question
- So is only one year of warranty ?
- Answer
- Dear customer,
Thank you for your inquiry. Due to overwhelming number of orders, please allow us more time to respond to you as we are working on reduced manpower. We will get back to you as soon as we can.
Appreciate your understanding and apologies for the inconvenience caused. Stay safe.
- Question
- still no answer from seller....
Already how many “more time” to give them to check just by asking how many year of warranty only. Thanks and no thanks I won’t order from them due to lack of customer service
- Answer
- Hi
Yes,this item comes with 1year local warranty by Philips.
Thank You
- Answered
- Question
- ahs******* 2020-06-04
- Answer
- Hi
Please provide us your order no.
Thank YouParisilk 2020-06-06
- Question
- Hi, its 321082196. Thank you.
- Answer
- Dear customer,
Thank you for your inquiry. Due to overwhelming number of orders, please allow us more time to respond to you as we are working on reduced manpower. We will get back to you as soon as we can.
Appreciate your understanding and apologies for the inconvenience caused. Stay safe.
- Answered
- Question
- ahs******* 2020-05-21
- Answer
- Private EnquiryParisilk 2020-05-22
- Answered
- Question
- ahs******* 2020-05-21
- Answer
- Private EnquiryParisilk 2020-05-22
- Address
- 58 SEMBAWANG ROAD #01-03, Hong Heng Mansion
- Available during
- MON~FRI : 11:00am ~ 7:00pm SAT, SUN, PH : day off
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