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[PHOENIX] Portable Electronic Therapy Muscle Massage Gun Massage Body Relaxation Pain
60 items sold
199.46

[PHOENIX] Portable Electronic Therapy Muscle Massage Gun Massage Body Relaxation Pain

  • Retail Price
    RM 393.15
    Q-Price
    RM 302.35
    Daily deal
    RM 199.46
  • Plus Reward
    10 Qpoint Details
    Gift
    UK Adapter(SG only)
    Benefits
    0% Interest Instalment Plan
  • Shipping From
    China
    Shipping To
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    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • Ireland
    • India
    • Italy
    • South Korea
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines

    Shipping RateOverseas Express

    Qprime - RM 9.06

  • Item Type
    ∙ Color
    • Sold Out

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    • UK Adapter
  • Add to Cart [Buy] Wish List


Customer who recommended this item
159
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
About Our Returns Policies Seller Oct 14, 2019
Limited Warranty & Product Returns Seller Oct 07, 2019
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
After sales service Please contact seller or manufacturer service center.
Warranty 1 month
BOOKMARK 1 2 3 4 5 6 7

Photo Review (64)

Customer Review (105)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 23, 2020 bro*** (SG SG)
Highly Recommend Jan 23, 2020 san*** (SG SG)
Highly Recommend Jan 22, 2020 car*** (SG SG)
Highly Recommend Jan 21, 2020 Dee*** (SG SG)
Highly Recommend Jan 21, 2020 nan*** (SG SG)
Highly Recommend Jan 18, 2020 mic*** (SG SG)
Highly Recommend Jan 13, 2020 bl5*** (SG SG)
Recommend Jan 13, 2020 pho*** (SG SG)
Not Recommend Jan 10, 2020 kaw*** (SG SG)
Netural Jan 07, 2020 car*** (SG SG)

Item Q&A(21)

Status
Question & Answer
  • Notice

    About Our Returns Policies

    Returns are on us! We understand (however unlikely) that sometimes a product might not be what you expected, here is our returns policies:

    To begin a return, FIRST, Please cantact us.

    Exchanges
    If you would like to exchange an item, return the unused/sealed purchased product to us within 7 days, we'll deduct the postage cost from your refund amount.

    Refunds
    Once we receive your returned package, we will send you a confirmation email. At that point, a refund will be issued to you for the amount paid for your item(s) using your original payment method. We do not accept refund requests for order exceeds 7 days.

    Damaged products
    If you receive damaged or incorrect items, please take a quick cell-phone picture of the issue and contact us.

    Exchange / Refund Period
    Items can be returned within 7 days of receipt of delivery.
    Sywell
  • Notice

    Limited Warranty & Product Returns

    What is not covered

    The warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use with equipment with which it is not intended to be used. It doesn’t cover cosmetic or incidental damages. Also, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product.

    What we will do
    We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship during the warranty period. If your product is no longer being manufactured or is out of stock, we may replace your product with a comparable or improved product at our option.

    What we will not do
    We will not pay shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.
    Shipping
    The shipping fee for returning the product back will be paid by the customer and is non-refundable.
    Sywell
  • Answered
    Question
    faz******* 2020-01-18
    Answer
    Private Enquiry
    Sywell 2020-01-18
  • Answered
    Question
    ton******* 2020-01-06
    Answer
    Hi there, upon check your order is on request,please advise.Thanks
    Sywell 2020-01-06
  • Answered
    Question
    sha******* 2019-12-28
    Answer
    Hello, yes correct.Thanks
    Sywell 2019-12-28
  • Answered
    Question
    sha******* 2019-12-22
    Answer
    On Qpost : Hello, A2 is phoenix branded and come with 3 speed, B2 is no brand item and come with 20 speed setting &pouch.Thanks.
    Sywell 2019-12-22
    Question
    Hi B2 no brand means? Any name for the item? Is it as realiable and safe as phoenix A2 and the what is the specs for B2, weight, charging hours, can use for how long per charge, etc?
    Answer
    Hello, means OEM item, yes it's safe to use as you can see we have a lot comment on this product.Please check the spec on below link:
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=672766977

    Thanks
  • Answered
    Question
    wei******* 2019-12-19
    Answer
    Private Enquiry
    Sywell 2019-12-19
  • Answered
    Question
    pat******* 2019-12-16
    Answer
    Private Enquiry
    Sywell 2019-12-16
  • Answered
    Question
    nel******* 2019-12-14
    Answer
    Hi there, please record a video while charging so we can check.Thanks
    Sywell 2019-12-14
    Question
    When charging, do i need to remove the battery from the device?

    There isn’t any light indicators showing if it is charging.
    Answer
    Hello,

    When charging, do i need to remove the battery from the device?
    Not necessary.
    As per your statement, you used it for 30 minutes until run out of battery, which means that the device is able to use but not able to charge?
    Can you try to turn on and operate the device while charging?

    Thanks.
    Question
    I got nothing
    Answer
    Hello, noted, can you please try to remove the battery and reinstall?Thanks.
    Question
    Tried nothing
    Question
    All done as per your instructions
    Answer
    Hello, noted, will revert soon.Thanks
    Question
    Appreciate it
    Answer
    Thanks
    Question
    Hello,

    Can you tell if this is battery issue based on usage?

    I honestly have no idea. As I managed to only use it for 30mins.

    If so we will resend battery to you first.
    Please advise.Thanks

    I can try. Is there suppose to be any light on the device when charging?
    Answer
    Hi there, if our after sales team contact you please reply through the chat so they can follow up from there.Thanks
    Question
    Will do.. Waiting for them. Thank you
    Answer
    Hello, noted.Thanks
  • Answered
    Question
    a09******* 2019-12-13
    Answer
    Hi, 發台灣的我們會配2頭美規插頭110v的, 所以是可以用的。謝謝
    Sywell 2019-12-13
    Question
    有比較推薦哪個型號嗎
    Answer
    HI, 一般家用的會選擇Phoenix A2, 但是如果有比較多預算的我們是建議選擇Phoenix A1,A1有配9個按摩頭。如果對品牌沒有要求可以選擇B2,B2有20檔位可以選擇。

    謝謝
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Policy & Notice
How to Return/Exchange