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1.23

Qoo10 Cheapest🎊🎉🎁🎀🎈 💖Kids Goodie Bag/ Color Pencil FROZEN Gifts Light Stick Wallet Stationary Sticker



Customer who recommended this item
1743
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
shipping schedule Qoo10 customer center Feb 01, 2018
Qxpress VS Singpost Normal Mail Seller Nov 09, 2017
Operating Hours Seller Nov 09, 2017
more
Manufacturer/
Product Origin
Local Seller (Fast Delivery) Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.

Photo Review (533)

Customer Review (1,278)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 24, 2020 wal*** (SG SG)
Highly Recommend Sep 24, 2020 gal*** (SG SG)
Highly Recommend Sep 23, 2020 eve*** (SG SG)
Highly Recommend Sep 23, 2020 run*** (SG SG)
Highly Recommend Sep 23, 2020 ric*** (SG SG)
Highly Recommend Sep 22, 2020 cyh*** (SG SG)
Highly Recommend Sep 22, 2020 des*** (SG SG)
Highly Recommend Sep 22, 2020 van*** (SG SG)
Highly Recommend Sep 22, 2020 zoe*** (SG SG)
Highly Recommend Sep 21, 2020 Hon*** (SG SG)

Item Q&A(137)

Status
Question & Answer
  • Notice

    shipping schedule

    uc
    Qoo10 customer center
  • Notice

    Qxpress VS Singpost Normal Mail

    Dear Buyers,

    Qxpress is Highly recommended for Urgent and Bulky Item (those that cant go into your letterbox).

    < QXPRESS/ Courier >
    Reach u within 1-3 working days after courier collect , exclude Weekend and Public Holiday

    < SINGPOST NORMAL MAIL >
    Mailed today, reach u within 3-10 working days , subject to lost mail or delay by Singpost. Buyer agree to absorb the risk of lost mail. Success and Fast Delivery are 85% of our Singpost Normal Mail. Postman are also humans, each day they can delivery how many parcels are limited. Some areas, Postman van only come once a week hence causing the delay. BULKY PACKAGE NO LONGER DELIVERY TO HOME, MUST COLLECT FROM NEAREST SINGPOST! CUSTOMER WILL HAVE AGREE TO COLLECT THEMSELF FROM SINGPOST FOR NORMAL MAIL

    Thanks for your kind understanding :D

    P. S Some packages will be send out via other respective courier if Qxpress courier is missed for the day.
    Jumbo PlayGround
  • Notice

    Operating Hours

    Monday - Friday : 9.00AM - 6.00PM
    Saturday, Sunday & Public Holiday : CLOSE
    Jumbo PlayGround
  • Notice

    Friendly + Respect Each Other Maturely ^-^

    Dear Buyers

    There are rising cases of customers raging / VERBAL ABUSE at us when we tried our best to handle their cases. Buyer order the items wrongly, Singpost Normal mail Delay, Broken Items, Defects, Wongly delivered items.

    We are Pride to Treat all Customers Fairly and with Respect. We dont bite, Please dont Bite us too ^^

    For any issue with ur Orders, Please Contact us with Care. Treat Others like how u want Others to Treat u Too ^-^

    We understand the rising Stress living in Singapore, however Please do not Vent your anger to us :D

    Thanks for your Kind Understanding :D
    Jumbo PlayGround
  • Notice

    I Have Not Received My Items via Singpost Normal Mail?

    Dear Buyers,

    Singpost Normal Mail are not Traceable and could have a Risk of Lost Mail. By choosing Singpost Normal Mail, you have agree to absorb the risk of lost mail.

    Singpost will take 3-10 Working Days exclude weekends and public holidays for delivery.

    Bulky Normal Mail will not be able to fit into your letterbox and postman will leave your parcel at your nearest post office with or without notice. Please bring along ur IC to check for bulky parcel at your nearest post office counter.

    Kindly please check your letterbox and wait for another few more days. Do contact us through Qpost or email at Jumbo-PlayGround@hotmail.com if you have not receive it in 2 weeks.

    For Better communication, Faster reply and process, Please make "An Inquiry to Seller"

    QXPRESS is Highly Recommended , FAST and EFFICIENT , receive within 1-3 working days after collected by them.

    Thanks for your Kind Understanding :D
    Jumbo PlayGround
  • Notice

    Exchange of Products

    Dear Buyers,

    To be eligible for Exchange:
    1. Item must remain in their intact condition, or unused with their Original packaging/tags/labels/seals attached.
    2. All shipping fee will be incurred from buyer's end.
    3. Items have to be returned to seller within 3 days after received.
    4. Buyers have to top up the shipping fees to resend the exchange items
    5. Exchange New item will be send out upon it reached us, checked and receipt of top up postage fees via bank transfer
    6. Please place a stamp and indicate return mail at the back of the parcel
    7. Reuse our packaging or reuse gift wrap when sending back
    8. Snap a Picture of parcel for your reference and update us

    Please take note to contact us via Qoo10 or email us at Jumbo-Playground@hotmail.com for exchange requests.

    Thanks for ur Kind Understanding :D
    Jumbo PlayGround
  • Notice

    Replacement for Defects/ Wrongly Send items

    Dear Buyers,

    If your items arrive faulty/ defective, kindly contact seller via Qoo10 or email us at Jumbo-Playground@hotmail.com for exchange requests. For Better communication, Faster reply and process, Please make "An Inquiry to Seller"

    1. Assist us with the photo of the defects or wrong item received
    2. Item have to send back to us via Singpost for defective items or wrongly sent items within 3 days after receive.
    3. Return postage via Singpost Normal Mail will be reimbursed by seller in your parcel back when we resend out a new piece after we receive the return mail.
    4. Please place a stamp and indicate return mail at the back of the parcel
    5. Reuse our packaging or reuse gift wrap when sending back
    6. Snap a Picture of parcel for your reference and update us

    Thanks for ur Kind Understanding :D
    Jumbo PlayGround
  • Answered
    Question
    loo_susan 2020-09-24
    Answer
    Private Enquiry
    Jumbo PlayGround 2020-09-24
  • Answered
    Question
    insee73 2020-09-24
    Answer
    25 (Height) x 22 (width) cm

    height exclude handle length of 12 cm
    Jumbo PlayGround 2020-09-24
  • Answered
    Question
    babypooja8425 2020-09-23
    Answer
    Private Enquiry
    Jumbo PlayGround 2020-09-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    selling_many_things 2020-09-22
    Answer
    Dear Customer

    Qxpress take 1-3 working days

    Office area is reachable

    Receipt can print direct from your purchase invoice

    thanks (:
    Jumbo PlayGround 2020-09-22
    Question
    hi thanks for your prompt response. i saw that QX Quick can choose delivery timing, will that be available? i am planing to order
    design 1, 2, 6, 7, 15, 19, 28 (3 sets each), 9, 10, 11, 12, 24, 33, 48 & 49 (5 sets each), Design 5 & 14 (8 sets each)
    can you check if have stock? i need on thursday
    Answer
    Dear Customer

    you may check-out ur order should there be any discrepancy, we will contact u (:
    Question
    ok can. but i can choose QX Quick delivery right?
    Answer
    yes can (:
    Question
    hi I have just ordered, Order no. 328806348
    however it shows shipping scheduled (Sep 25, 2020)? but the qx quick delivery i choose 24 sept 1-4pm, can help me double confirm the delivery information as it is being delivered to a office and i need to arrange for people to be there
    Answer
    yes will be that date (: I will ask courier to contact u directly
    Question
    thank you. I am Wang Qing, 8182 0016
    Answer
    Thanks (:
    Question
    Hi, i am very disappointed with your services. I requested the item to be delivered today (24th) but it was delivered yesterday (23)! it cause alot of inconvenience for me as the address is an office and my worker was not around to collect and she have to rush down! if i wanted 23rd I would have requested for 23rd.... please look into improving your services with the courier company
    Answer
    Hi Wan Qing

    thanks for your feedback.

    will let courier know

    thanks (:

  • Answered
    Question
    melissa512 2020-09-17
    Answer
    Private Enquiry
    Jumbo PlayGround 2020-09-17
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    Private Enquiry
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    daphne 2020-09-14
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    Private Enquiry
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    Jumbo PlayGround 2020-09-14
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  • Answered
    Question
    belH 2020-09-11
    Answer
    Private Enquiry
    Jumbo PlayGround 2020-09-11
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  • Answered
    Question
    Raj 2020-08-29
    Answer
    Private Enquiry
    Jumbo PlayGround 2020-08-29
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