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queenbee
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★SALE★4ply Vietnam Black Adult Mask 50pc★Pink Brown Yellow Purple Green White Grey Mask★Camo★Kitty
64 sold
35.31

★SALE★4ply Vietnam Black Adult Mask 50pc★Pink Brown Yellow Purple Green White Grey Mask★Camo★Kitty



Customer who recommended this item
86
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
ADVISORY FOR ALCOHOL-BASED HAND SANITISERS TO CONTAIN FLAMMABLE WARNING LABELS Qoo10 customer center Apr 14, 2020
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description ★READY STOCK★4ply Vietnam Black Adult Mask 50pcs/Box★4ply Adult Pink Mask★Yellow Mask★Children Mask

Customer Review (70)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 12, 2020 vfo*** (SG SG)
Highly Recommend Aug 09, 2020 dan*** (SG SG)
Highly Recommend Aug 09, 2020 rub*** (SG SG)
Highly Recommend Aug 07, 2020 ble*** (SG SG)
Highly Recommend Aug 04, 2020 tsc*** (SG SG)
Highly Recommend Aug 02, 2020 car*** (SG SG)
Highly Recommend Jul 30, 2020 tsc*** (SG SG)
Highly Recommend Jul 28, 2020 sod*** (SG SG)
Netural Jul 25, 2020 off*** (SG SG)
Highly Recommend Jul 25, 2020 kid*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice
  • Answered
    Question
    yuue 2020-08-09
    Answer
    Hi there is stock now. Still have 5 boxes left
    queenbee 2020-08-09
  • Answered
    Question
    jorjiigh 2020-07-29
    Answer
    Private Enquiry
    queenbee 2020-07-29
  • Answered
    Question
    m3l******* 2020-06-29
    Answer
    Private Enquiry
    queenbee 2020-06-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    anc******* 2020-06-27
    Answer
    BFE is 98%
    queenbee 2020-06-29
  • Answered
    Question
    wei******* 2020-06-25
    Answer
    Hi those without box is only for 25pcs and not 50pcs. Material is the same. Only some people don’t need so much qty.

    5 in 1 pack it is soft material and the design will be the same as per listing. Only purple and green is available in my listing for adult mask. Tks
    queenbee 2020-06-25
    Question
    Hi Seller. Well noted and thank you for your prompt reply :)

    Based on the physical stocks you have on hand, which type of colour and printed designs masks would you recommend?

    You have too many stocks with similar colours and it is rather confusing as to whether there is a difference in the colour toning? With examples like the green, pink, purple and black masks.
    Answer
    Dear buyer, it will depend on your preferences. All masks are about the same. Most popular now is black and pink. Some people like unique Colors so will chose Color like purple,yellow and green. We have also the standard Color blue too.
    Question
    I am looking at the pink, yellow, purple, green and black coloured masks, is there any difference in the respective colour tones?

    I also saw you have 1 purple masks with black inner lining?
    Answer
    The one with black inner lining is small pack which is 5 pcs per pack. It is different from the 50 PCs per box one. Tks
    Question
    I see. So which purple mask is of better quality?

    Also of a nicer looking colour?



    Answer
    It is about the same quality just of different pattern and manufacturer
    Question
    Hi Seller. Are the black masks full black or white inside?
    Answer
    Hi it is full black
    Question
    Well noted and thank you, Seller :)
    Answer
    Most welcome
    Question
    Hi sorry. but do you have the measurements for the Adult-sized masks?
    Answer
    Hi the size is about 18 x 9.5 cm for the adult mask

    Only disposable mask. Sorry no white Color
    For unicharm it is 3D, hard to give u an exact measurement , suitable for 4 to 9 yrs old,
    Tks
    Question
    Hi Seller. Thank you for your reply and clarification
    May I know the size measurements of the 4-Ply Blue Kids Masks 30pcs?
    Answer
    Hi it is 14.5 x 8.5 cm
    Question

    Hihi! Good day to you :)

    Please be informed that I have just placed the following orders with you :
    Order nos.
    - 325149956 (Jul 14, 2020)
    - 325149957 (Jul 14, 2020)

    - 32516532

    - 32516532

    - 32516532 (Jul 15, 2020)
    - 32516533 (Jul 15, 2020)
    - 32516534 (Jul 15, 2020)
    - 32516535 (Jul 15, 2020)
    - 32516536 (Jul 15, 2020)
    - 32516537 (Jul 15, 2020)
    - 32516538 (Jul 15, 2020)
    - 32516539 (Jul 15, 2020)
    - 32516540 (Jul 15, 2020)
    - 32516541 (Jul 15, 2020)
    - 32516542 (Jul 15, 2020)
    - 32516543 (Jul 15, 2020)

    Appreciate if you can help me to check that the above masks and boxes/packaging are in good condition with no damage/defects prior to delivery and please inform the delivery person to do MORNING DELIVERY as I AM WORKING MONDAY-SUNDAY.
    Is it possible for you to arrange for alternative delivery like QPrime or QExpress instead of Singapore Registered Mail as the Postman sully comes in the late afternoon and I do not have the time to pick up from the Singapore Post Office at West Gate in Jurong East Central.

    Kindly advise on the delivery lead time.

    Much appreciated

    With warm regards,
    Vinnies
    HP : 81822251


    Question
    If you are able.help, I will be doing another order with you today
    Question

    Hihi! Good day to you :)

    Please be informed that I have just placed the following orders with you :
    Order nos.
    - 325149956 (Jul 14, 2020)
    - 325149957 (Jul 14, 2020)A

    - 32516532 (Jul 15, 2020)
    - 32516533 (Jul 15, 2020)
    - 32516534 (Jul 15, 2020)
    - 32516535 (Jul 15, 2020)
    - 32516536 (Jul 15, 2020)
    - 32516537 (Jul 15, 2020)
    - 32516538 (Jul 15, 2020)
    - 32516539 (Jul 15, 2020)
    - 32516540 (Jul 15, 2020)
    - 32516541 (Jul 15, 2020)
    - 32516542 (Jul 15, 2020)
    - 32516543 (Jul 15, 2020)

    Appreciate if you can help me to check that the above masks and boxes/packaging are in good condition with no damage/defects prior to delivery and please inform the delivery person to do MORNING DELIVERY as I AM WORKING MONDAY-SUNDAY.
    Is it possible for you to arrange for alternative delivery like QPrime or QExpress instead of Singapore Registered Mail as the Postman sully comes in the late afternoon and I do not have the time to pick up from the Singapore Post Office at West Gate in Jurong East Central.

    Kindly advise on the delivery lead time.

    Much appreciated

    If you are able to help with the delivery arrangements, I will be placing another order with you today

    With warm regards,
    Vinnies
    HP : 81822251
    Answer
    Hi hi tks for the order. Yes we send by qxpress courier although we write by SingPost registered mail. No worries on this! Will leave a note to inform to call before delivery and your prefer time slot in the morning :) Tks !
    Question
    Hihi! Thank you for your prompt reply and clarifications! :)

    Will you be having any restocks of the individually packed pastel yellow masks?

    Are the indubitably packed black masks that I have ordered from you both full black on the inside and outside?

    And based on my second order Qoo10 link at $13.00, are the Yellow Masks (50 pcs in a box) actually the same as the Pastel Yellow masks shown in your pictures?
    How about the Black and Pink Masks (50 pcs in a box), are they from the same manufacturers and same colours as the Black and Pink Individually Packed Masks?
    I would like to buy Full Black Masks.

    Appreciate if you can help to confirm ASAP as I would like to place another order today.

    Thank you
    Answer
    Hi hi
    Yes the individually packed black is black inside and black outside
    For individually packed yellow the stock should be here next week :)
    For the individually packed one the manufacturer are from China and is different from the Vietnam one :)

    Sorry need to update u the green polka dot u have ordered x 4,we short of X1 pack and also same for jap wave lack of X1 pack
    Would u mind to re-select another 2 designs? I have just uploaded some new designs which you can take a look. Tks so much and so sorry about this.
    Question
    Ohhhh....will you be having any restocks for the Green Polka Dots and Jap Wave?

    Can you help me change to 1X Sweety Kitty Mask and 1X Brown Checkers Mask?

    Are these Pack of 10 Masks from China or Vietnam manufacturer?

    Please help to confirm and advise ASAP as I would like to place new orders today.

    Thank you
    Answer
    Hi ok no problem will change to these 2 for you. The packs of 10 are from China. Only 4 ply masks are from Vietnam. Tks :)
    Question
    Ok thanks ya!

    Will you be having any restocks for the OOS Green Polka Dot and Jap Wave Masks?

    Appreciate if you can also inform me when the individually packed yellow masks are available.

    Thank you
    Question
    Hihi!

    Please be informed that I have just placed the following orders with you :
    Order nos.
    - 325311536 (Jul 15, 2020)

    - 325311536 (Jul 15, 2020)
    - 325311537 (Jul 15, 2020)
    - 325311538 (Jul 15, 2020)
    - 325311539 (Jul 15, 2020)
    - 325311540 (Jul 15, 2020)
    - 325311541 (Jul 15, 2020)
    - 325311542 (Jul 15, 2020)
    - 325311543 (Jul 15, 2020)
    - 325311544 (Jul 15, 2020)

    Appreciate if you can help me to check that the mask and boxes are in good condition with good packaging prior to delivery. And please inform the delivery person to do MORNING DELIVERY AS I AM WORKING MONDAY-SUNDAY.

    Is the delivery also by QExpress? Kindly advise on the delivery lead time.

    Thank you

    With warm regards,
    Vinnies
    HP : 81822251
    Answer
    Hi hi yes Tks for the order:) yes I have ordered and waiting for the restock to come in. Once here I update u as well as the individually packed yellow stock :)

    Yes all send by qxpress :) Tks
    Question
    Oh great! Thanks a lot ya! :)

    FYI I will be placing another order with you.
    Question
    Hihi!

    I have just placed another order with you :
    Order nos.
    - 325212453 (Jul 15, 2020)
    - 325212454 (Jul 15, 2020)

    Appreciate if you can help me to check that the masks and boxes/packaging are in good condition prior to delivery. Please also arrange for MORNING DELIVERY BEFORE 11AM.

    Thank you
    Answer
    Ok sure no problem Tks so much !
    Question
    You are welcome

    Gentle reminder : Please inform/update me when the restocks and new colours and designs are available.

    Thank you and good nite
    Answer
    Ok Sure will send u a note here when there is new stock listing... this week should have Somemore coming in. Tks !
    Question
    Thanks ya!
    Answer
    Most welcome dear!
    Question
    Hihi! FYI I have just received your 1st parcel. Thanks! :)
    But the individually packed Adult Black Masks are black on the outside and white inside the contact surface onsite as of what you told me :
    “Hi hi
    Yes the individually packed black is black inside and black outside”
    Cos I already have many black with white inside individually packed Adult Black Masks and I am looking for the both black colour on the outside and inside as well.
    Is your Made In Vietnam Masks black on both sides?

    Can you help me to do an exchange? Cos I would like to place other orders with you as well.

    Any other new colours and designs? ;)
    Answer
    Hi hi sorry I mistaken that you asking about packed black mask ( Vietnam one) is it black inside and black outside) and I answer yes.
    For all Vietnam black is black inside and black outside.
    Yes if you would like to exchange to the Vietnam one is ok :) can do it for u no problem
    Tks
    Question
    Oh great! Thanks a lot, you are the BEST!

    But how do I go about with the exchange? Do I just need to click on the Return/Exchange?

    Btw do you have any new colours and designs?
    I saw that you have the brown masks. How do they look in the actual physical stocks? Are they OG good quality and brown colour both outside and inside as well?

    I want to also order more of your Kitty and other designs.
    Any Kitty prints for the Kids’ sized Masks? Those 14.5x9 type. Cos my Mother has a very small slim face and Kids’ sizes fit her better

    Are both the Adult Yellow Masks from China (individually packed) and Vietnam the same Pastel Yellow Colour?

    Please inform and update me when the individually packed yellow masks are available. Thanks a lot, Sweetie
    Question
    Hihi sorry! I have just checked my first parcel and found 1 missing item from my orders :
    - Flower Kitty Mask (10 in 1 Set)(+S$2) Qty:3 Pink Colour

    But I have only received 2 packets.

    Please help to check and confirm.

    Thank you

    Please refer to the attached picture.
    Question
    Please refer to the attached picture.
    Question
    Clearer picture:)
    Question
    Attached herewith is the picture of the 1st parcel I have received earlier on
    Question
    Attached herewith is the picture of the 1st parcel I have received earlier on
    Answer
    Hi hi it is another parcel to you. Pls wait for another package to be send to you for the rest of the items.
    For the kids kitty mask yes it is 14.5 x 9 cm
    For the Vietnam brown mask it is both brown inside and outside.
    Will send u some picture of the brown mask
    For the black mask, I will create qxpress courier for them to send it back to me. Are u able to print label ? Else will ask u to wrap in plastic bag and write written address for them to pick up
    Question
    When will they need the label? I can do if I’m the office tomorrow, if needed.

    I just realized that I have also ordered the Black Vietnam Masks 1 box. Can you confirm?

    If yes, can I change to other colours? Thanks and sorry for the trouble ya!
    Question
    When will they need the label? I can do if I’m the office tomorrow, if needed.

    I just realized that I have also ordered the Black Vietnam Masks 1 box. Can you confirm?

    If yes, can I change to other colours? Thanks and sorry for the trouble ya!

    Can you also help to send me pictures of the Kids’ Pleated Kitty Design Masks when you send me the brown masks pictures?

    Are the individually packed green masks from China like those usual green masks which are made in Indonesia?

    Thank you
    Answer
    Hi yes can change to other Colors :)
    Anytime next week also ok to print the label. Let me know when u available then I do the label and u can print :)
    Question
    Oh ok ok. That will be great!

    I like the colours and designs you have!
    I will order some more when you have new stocks in! :)
    Question
    Sorry dear. I have just checked the individually packed pink masks from China.

    There are a few pieces of pink masks which are sealed together into the plastic itself . Please refer to the attached pictures
    Question
    Front picture
    Question
    Front picture
    Answer
    Hi Let me know how many pcs is it, I will send together with the resend mask to u ya
    Tks
    Question
    There are quite a number of pieces with one end of the Pink Masks stuck in the sealed plastic. Are you bale to exchange for another box for me instead?

    I have just checked the individually packed Black Masks too. FYI there are only 49 pieces of individually packed Black Masks in the box. And 1 piece has a small torn hole at the TOP. Please refer to the attached picture.

    Fro your info :)
    Question
    Hihi! I have just checked and counted. There are 5 pieces of defective pink masks which are stuck in the sealed plastic.
    Answer
    Hi hi tks for the update. I will replace the 5 pcs of the pink mask for u if ok ? The black mask you will send it back to me for exchange to other color right ? Tks
    Question
    Hihi! No problem :)

    Sure I can do exchange for other colours/designs? Just let me know what ai need to do.

    Btw can you please help me to take pictures of the actual brown masks from Vietnam, the Green individually packed masks from China and the Kids Pleated Kitty Masks?

    Thank you
    Question
    Hihi!

    FYI I have just received the 3 remaining parcels from a new QExpress Delivery man in the afternoon instead of morning. Luckily I am still home at that time!

    Upon opening the parcels, there are 2 MISSING/OUTSTANDING ITEMS!

    I have ordered 3 Qty of the Colorful Cartoon Mickey Mouse Mask (10 in 1 Set) (+S$2) but have ONLY RECEIVED 1 PACKET/QTY. Please refer to the attached picture.

    I have also ordered 3 Qty of the Kitty Fiends Adult Masks (10pcs) (-S$3.10) buy I HAVE NOT RECEIVED ANY AT ALL!

    Please help to check and acknowledge the above missing/outstanding masks and resend the items ASAP as I would like to place another order but am worried about the possibility of getting mixed up orders.

    Thank you

    Warmest regards,
    Vinnies
    HP : 81822251
    Question
    Items from the 2nd parcel this afternoon
    Question
    Items from the 3rd parcel received this afternoon
    Answer
    Hi hi sorry about that will send together with the exchange black mask for u. So missing 3 pack of the kitty friends mask and also 2 mickey ones. Just checked with warehouse the Mickey one no more. Can u choose another design as replacement and I send together. The black mask which Color do u want to replace it with ? Tks
    Question
    Huhhh....the Mickey masks looks soooo nice. When I clicked order, they showed 3Qty available:(:
    Any chances of having restocks?
    Answer
    Hi Yes restock coming in another 1-2 weeks. Will be updating the inventory soon sorry cause we have another site selling thus not able to do instant update lol
    Question
    Oh you will have restocks for the Mickey Masks?!!!

    Another site also in Qoo10? lol
    Answer
    Hi yes will have restock for Mickey masks not at least 1-2 weeks.
    Hee hee no not in q10. :)
    Question
    Hihi sorry to bother you.

    I have just checked through all the items from the 3 parcels received today. But there are 3 issues :
    - There are ONLY 48PCS of Pink Masks in the box of 50pcs Vietnam Adult Pink Masks received.
    - 1 packet of the Grey Masks at the bottom of the box of 50pcs Vietnam Adult Grey Masks has been opened and there are ONLY 9PCS instead of 10pcs in the plastic bag
    - 1 of the 50pcs Vietnam Pastel Purple Masks has a blue ink like stain on the front folded pleat.

    Please refer to the attached picture. For your information, your supplier might have short changed you

    Can you also help me to do a replacement for the above? Thank you.

    Much appreciated
    Question
    Hi afternoon! :)

    I was recommending you to my friends, then I noticed you have just reduced the prices by $3 per box of masks lol
    Answer
    Hi tks for recommending me to your friends. Running some promotion now
    The box mask we don’t open to check due to hygiene issue sorry about the missing PCs
    1) pink mask - resend 2 Pcs for u
    2) grey mask - resend 1 pcs for u
    3)pastel purple - resend 1 pcs for u
    4) exchange 1 box of black individually packed mask to another color
    5)outstanding kitty friend mask x3 packs
    6) select another 2 design to replace Mickey mask
    7) 5 pcs of individually packed pink need to be send
    Let me know if this is correct?
    Tks
    Question
    Hihi! You are most welcome :) Any freebies for your BIG loyal fan? lol

    It is okay, you are not at fault.

    !) Yes
    2) Yes
    3) Yes
    4) Yes to exchange for 1 box 50pcs of Adult Grey Masks
    5) Yes
    6) Can I replace with :
    - Purple Mask(5in1pack) X 1 pack
    - Green Mask(5in1pack) X 1 pack
    - Color Hearts Mask (10 in 1 Set) X 1 pack
    7) Yes

    Waaaa...you are awesome =D

    By the way, will you be having any further reduction in prices? is yes, I will place my new order later when you have new colours and designs available. Like this current promotion you are having, I can get another box of Masks hahaa...

    Can you help me reserve the colourful Mickey Mouse (10 in 1 Set) when the new stocks are in?

    Thanks a lot ya! :)
    Question
    Good morning afternoon!

    Appreciate if you can help to confirm and advise ASAP so that I can print the label and place new orders again.

    Thanks a lot!
    Answer
    Ok can no problem. No more further sales for the time being ya :)
    Yes I will schedule courier to pick up from your place on wed. Are u able to print the label by tmr to have the black mask send it back to me ya. Will send u the label here tmr. Tks
    Question
    Sure, no problem. Thank you :)

    Can the QExpress Pickup be done in the morning as I need to go to work?
    By the way, will you be having any new colours and designs, and restocks for the individually packed pastel yellow and (10 in 1 Set) Colorful Mickey Mouse?
    Answer
    Hi hi I have attached the label here. Qxpress will pick up tmr and has indicate to pick up in the morning.
    Pls help to print and paste this label on the Black mask that need to exchange.
    Just updated some new designs in the listing.
    Restock for individually packed yellow will be in soon.
    COlorful Mickey need another 2 weeks.
    Tks.
    Question
    Hihi! Thank you for your update

    So sorry but can you arrange for QExpress Pickup on Thursday morning instead? As I am outside today and won’t be able to print the label today.
    Answer
    Hi hi Ok can let me change it to Thursday. I have updated the system. The label u can continue to use is ok
    Question
    Thanks ya!

    I saw your updated listing. If I want to place orders, I will have to pay another $3.99 for the delivery? You don’t waive off the delivery charges if we purchase more, like what the other Sellers are doing?

    Can I do a private order and PayNow to you?
    Answer
    Hi yes the system shipping free I can’t wAive off as it is registered in the system. Yes we can do private order and pay using paynow and I can waive all shipping fee for u :)
    Tks
    Question
    Good morning! Thank you for your reply and help :)

    I may not be able to be back in the office today as I will be outside for the whole day and will not be able to print the label. Do I need to print the label for the return?
    Answer
    Hi your can put the name and address on the package ( black mask)to be return to me and the tracking ID. The delivery man might be able to help to key in. Not all can help but can try if u are not able to print tmr label ya
    Question
    Ok ok, sure.

    Can you inform me when the individually packed yellow masks are available?
    As well as the Colorful Mickey Adult Maks (10 in 1 Set)?

    Thank you
    Answer
    Ok sure no problem. Tks :)
    Question
    Hihi! FYI the QExpress has not come for the Pickup yet and I will need to leave for work soon.

    Can you please help to check with them?

    Thank you
    Question
    Hi it is ok. The QEcpress Pickup guy just came.

    But he didn’t bring along the replacement and outstanding masks with him. He told me that he is only here for the Pickup and not delivery.

    Can you please help to confirm and advise ASAP?

    I see that you have restocks for the Yellow Individually Packed Masks from China. Can you confirm whether they are Pastel Yellow in colour?

    Thank you
    Answer
    Hi yes he can picked up the items. After that another person from qxpress will return the item to me tmr for the exchange and send to u the next working day.
    Yellow will be here tonight. It will be like the yellow in my picture. Tks
    Question
    Well noted and thank you for your clarification :)so it is pale pastel yellow, not bright yellow?
    Answer
    Yes like the picture :) Tks
    Question
    I see...thanks :)

    Can you help me request for the QExpress Delivery in the morning? Thank you.
    Answer
    Hi yes sure definitely:)
    Question
    Thanks ya! :)
    Answer
    Most welcome !
    Question
    Hihi! FYI the QExpress have not delivered the outstanding and replacement masks.

    Can I also check with you, do you sell the Plain Coloured Made In Vietnam Masks in Kids’ size?
    I like their thick material and would like to buy smaller kids’ size in different colours if you can get the stocks.

    Thank you
    Answer
    Hi the slot for weekends are full. I have schedule to pickup and Monday and it will be deliver to u on Monday itself or tue.
    At the moment only got blue Color kids size. :) else will with pattern like strawberry, camo green and blue, kitty and Mickey design ones
    Question
    Oh I see...thanks ya for your confirmation and update

    Hope you will be able to get plain coloured ones for the Made In Vietnam Kids Masks soon
    Answer
    Hi hi tks for understanding.
    for the Vietnam kids Mask at the moment only got blue Color :)
    Question
    Well noted with thanks

    May I know will the replacement masks be sent out today?

    Can you please help to request for MORNING DELIVERY?

    Thank you
    Answer
    Hi hi morning. Yes requested for morning delivery. From estimation should reach u tmr.
    Question
    Thanks a lot ya!

    Still waiting for your Colorful Mickey Masks restocks lol
    Any restocks for the Purple Melody Masks (10 in 1 Set)?
    Answer
    Hi yes melody purple is in already :)
    Question
    Hihi! I have just checked from your individually packed masks Qoo10 link. But the Purple Melody Adult Masks still shows “Sold Out”.
    Answer
    Hi hi it is in another listing. Let me send u a picture now
    Question
    Yes please. Thanks you :)
    Answer
    Picture send to u the new listing u saw it ? Tks
    Question
    No

    May I know where did you send me?
    Answer
    I Attached in the message here . The listing no is 426543468. Tks :)
    Question
    Ok. Thanks ya! :)
    Answer
    Welcome
    Question
    Hihi! Thanks FYI I have just received the outstanding and replacement masks from you

    But the exchange item of Grey Masks box comes badly dented and the Grey Masks are packed in 1 bundle of 50pcs instead of the previous 50pcs in 5 packets of 10pcs each.
    And 2 pieces of the light Pink Color Hearts Masks (10 in 1 Set) is defective with the metal wire sticking out at the ends and there is no wire on the nose support on the bottom piece of mask as shown in the attached picture

    If I were to place orders again for the 50pcs in a box Made in Vietnam Adult Masks, will you be able to send me the box with 5 packets (with 10pcs of masks each) instead of the box with 1 bundle 50pcs?
    Question
    Hihi! Thanks FYI I have just received the outstanding and replacement masks from you

    But the exchange item of Grey Masks box comes badly dented and the Grey Masks are packed in 1 bundle of 50pcs instead of the previous 50pcs in 5 packets of 10pcs each.
    And 2 pieces of the light Pink Color Hearts Masks (10 in 1 Set) is defective with the metal wire sticking out at the ends and there is no wire on the nose support on the bottom piece of mask as shown in the attached picture

    If I were to place orders again for the 50pcs in a box Made in Vietnam Adult Masks, will you be able to send me the box with 5 packets (with 10pcs of masks each) instead of the box with 1 bundle 50pcs?
    Question
    Attached picture of the Color Hearts Masks
    Answer
    Hi sorry for the late reply. Yes I can send u the grey mask with the 10 PCs per pack one. There is another brand that has the 10 PCs per pack. Tks :)
    Question
    Hihi morning!

    FYI I have just placed some new orders with you again :
    - Order nos.
    - 326137105 (Jul 31, 2020)
    - 326137106 (Jul 31, 2020
    - 326137107 (Jul 31, 2020
    - 326137108 (Jul 31, 2020

    Appreciate if you can help me to check that the masks and packaging are in good condition prior to delivery and please inform the delivery person to do morning delivery before 11am as I am working Monday-Sunday.
    As the recent replacement Pink Color Hearts masks that you sent have defects with no wire support at the nose but has wire sticking out at the sides of the exterior surface instead!
    I would like to order 1 more packet of the Pink Color Hearts Masks but am concerned about the quality.

    FYI. Thank you
    Question
    Hihi morning!

    FYI I have just placed some new orders with you again :
    - Order nos.
    - 326137105 (Jul 31, 2020)
    - 326137106 (Jul 31, 2020
    - 326137107 (Jul 31, 2020
    - 326137108 (Jul 31, 2020

    Appreciate if you can help me to check that the masks and packaging are in good condition prior to delivery and please inform the delivery person to do morning delivery before 11am as I am working Monday-Sunday.
    As the recent replacement Pink Color Hearts masks that you sent have defects with no wire support at the nose but has wire sticking out at the sides of the exterior surface instead!
    I would like to order 1 more packet of the Pink Color Hearts Masks but am concerned about the quality.

    FYI. Thank you

    Sorry just saw your reply, “Hi sorry for the late reply. Yes I can send u the grey mask with the 10 PCs per pack one. There is another brand that has the 10 PCs per pack. Tks :)” - Do you mean you can resend me the 50pcs in a box Grey Masks packed in 10PCS in each pack with a total of 5 Packs in the box? Like the one in the attached picture?
    Question
    Will you be having any restocks for the following Adult Masks (10 in 1 pack) from China :
    • Colorful Mickey
    • Sanrio ans Friends
    • Purple Melody

    If yes, when will the new stocks be available?
    Answer
    Hi hi yes there will be restock but stock not here yet
    Yes has highlight for morning delivery :)
    Pink hearts currently no more stock, almost impossible for us to check piece by piece due to time constraint n hygiene issue ya. Has replaced you with another 3 pcs of dark pink mask. :)
    Tks
    Question
    Hihi! Good evening to you
    Please be informed that I have just placed another order with you :
    - Order nos.
    * 327267183 (Aug 02, 2020)
    * 327267184 (Aug 02, 2020)
    * 327267185 (Aug 02, 2020)
    * 327267186 (Aug 02, 2020)
    * 327267187 (Aug 02, 2020)
    * 327267188 (Aug 02, 2020)
    * 327267189 (Aug 02, 2020)

    Appreciate if you can help me to check the above masks and packaging are in good condition prior to delivery and please indicate for the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.
    * FYI I have not received my previous orders with you yet.
    * I will be doing some other orders with you too. Can you advise on the size measurements of the 5/10 in a pack Printed (eg. Kitty ans Snoopy) Kids’ Masks as well as the Black Kids’ Masks?

    Will you be having restocks for the blue polka dots Adult Masks?

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251
    Answer
    Hi hi tks for your order. The Colorful hearts stock is sold out. May I know if u want to replace with pink or blue hearts which is new arrival. I have attached the picture for u to see
    Yes will inform to send in the morning
    As for the adult one is 17.5 x 9.5 cm and the kid one is 14.5 x 9 cm
    Tks
    Question
    Hihi! I have just received 1 order from you.

    However there seems to be some defects with 5pcs of the Blue Flower Kitty Adult Masks. Please refer to the attached picture that the nose wire plastic metal part on the 5pcs on the left that there is no whore stripe on the TOP.
    Unlike the left 2pcs usually there is a white stripe covering the plastic metal nose part.

    Can you please help me to check and confirm. Please advise ASAP.

    Thank you :)
    Question
    Hihi! I have just received 1 order from you.

    However there seems to be some defects with 5pcs of the Blue Flower Kitty Adult Masks. Please refer to the attached picture that the nose wire plastic metal part on the 5pcs on the left that there is no whore stripe on the TOP.
    Unlike the left 2pcs usually there is a white stripe covering the plastic metal nose part.

    Can you please help me to check and confirm. Please advise ASAP.

    Thank you :)
    Question
    Sorry as for the item change from Color Hears to blue colour hearts, can I change to pink hearts instead?
    Question
    Hihi I have just finished checking, there’s a total of 6pcs of Flowery Blue Kitty Adult Masks which are affected and have the “defective” issues.
    Answer
    Hi the package is already send out thus cannot change the Color already ya. For the defective one flower kitty, I will send u an envelope with stamp for u to mail it back to me the 6 pieces and I will exchange for u ya .
    Question
    It is okay, I will do another order then :)

    No problem, I can mail back to you. So the exchange can be done only after I mailed it back to you? Or you can send the pieces to me first, together with my oncoming order?

    Thank you.
    Answer
    Hi hi yes it has to be send back so that I can exchange with supplier. Just to inform also the hk kid mask I just check inside only got 4 pieces. Can I add in another 1 PCs of another design of kitty for u ?
    And the Colorful Mickey restock is here already :)
    Tks
    Question
    Hihi!

    Ya sure but can you add in a piece of the Green Kitty Kids Mask (the one with the green and white stripes?) Thanks ya!

    Great! I was about to place new orders with you again. May I know which listing is the Colorful Mickey Masks listes in?
    Question
    27
    Hihi!

    Ya sure but can you add in a piece of the Green Kitty Kids Mask (the one with the green and white stripes?) Thanks ya!

    Great! I was about to place new orders with you again. May I know which listing is the Colorful Mickey Masks listed in? It is okay, I have found it :)

    May I know whether you will have any Colorful Mickey Kids Masks coming in as well? So that I know how many quantities of Colorful Mickey Adult Masks I should order
    Question
    Hihi!
    Please be informed that I have just placed another order with you :
    - Order nos.
    * 326340479 (Aug 04, 2020)
    * 326340480 (Aug 04, 2020)
    * 326340481 (Aug 04, 2020)
    * 326340482 (Aug 04, 2020)

    Appreciate if you can help me to check the above masks, packaging and quantities are in good condition and order prior to delivery.
    Please also help to indicate in the memo the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251

    P.S. : Can you please add in 1pc of Green Kitty Kids Mask (with the green-and-white stripes) into the 4pcs of HK Kids Mask? Thanks ya! :)
    Question
    Hi good morning! :)
    No more stinks for the Flower Kitty Kids Masks in Pink (10 in a pack)?
    Answer
    Hi hi, yes sure will add in 1 piece if the green kitty white mask.
    Yes it is at the other listing which has the Camo pictures in the main page. :)
    Flower kitty still have stock.
    Sure will inform courier to arrange for morning slot as usual.
    TKs.
    Question
    Hihi! I am not referring to the Adult Flower Kitty Pink Masks.
    But the Kids Flower Kitty Pink Masks. I remember seeing that in one of your Kids Masks listing.
    Answer
    Hi hi do u have a picture ? Might have it :)
    Question
    Do you have this Flower Pink Kitty Masks in Kids size?
    Also any kids size coming in for the Colorful Mickey?
    Question
    You can help me to add in 1pc of this Green Kitty Kids Mask into the 4pcs HK Kitty Kids masks?
    Question
    Any more restocks for this Pink Strawberry Kids Masks (50pcs in a box)?
    Question
    I wanted to place orders for this as my Mum likes the design but then I realized it is very small sized for very small young kids
    Does your supplier have this design Heart Kitty Kid Mask (50pcs per box)?
    Question
    Will the Greennose 3D Rabbit Masks (10pcs in 1 set) be able to fit a small slim face Adult female?
    My Mum has a small face and many of the Adult Masks gens to be too big and loose for her
    Question
    Hihi! FYI I just sent you 5 pictures for Inquiry
    Answer
    Hi hi
    Flower kitty kid- no stock. Restock about 2 weeks
    Green kitty - 1 PCs ok
    Strawberry- no more only got vietnam one
    Heart kitty only got small size 12.5 cm
    Greennose rabbit - small face should be ok for adult
    Tks !
    Question
    Thanks a lot for your super fast reply :)

    May I know what material is the Greennose Rabbit Kid Mask? Can it be washed and reused?

    As for the Colorful Mickey Mask, does your supplier have any Kids size?

    Appreciate if you can inform and update me when the new stocks for the Flower Kitty Kid Masks and the Blue Polkas Dots are available?

    Thanks ya!
    Answer
    Hi hi it is disposable for greennose. Cannot he wash ya.
    Colorful Mickey only got adult size
    Sure will update you when the stock come in :)
    Tks
    Question
    Oh okay.
    Where is the Green Kitty mask restock listed in?
    Question
    Hihi!
    Please be informed that I have just placed another order with you :
    - Order nos.
    * 326410561 (Aug 05, 2020)
    * 326410562 (Aug 05, 2020)
    * 326410563 (Aug 05, 2020)
    * 326410564 (Aug 05, 2020)
    * 326410565 (Aug 05, 2020)
    * 326410566 (Aug 05, 2020)
    * 326410567 (Aug 05, 2020)
    * 326410568 (Aug 05, 2020)
    * 326410569 (Aug 05, 2020)

    Appreciate if you can help me to check the above masks, packaging and quantities are in good condition and order prior to delivery.
    Please also help to indicate in the memo the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.

    I will be placing another order with you and I have also recommended you to my friends and they live your wide range of designs too! :)
    Any freebies for ordering so much from you

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251

    P.S : “For the defective one flower kitty, I will send u an envelope with stamp for u to mail it back to me the 6 pieces and I will exchange for u ya .”-When will you be sending me the envelope cos I need to confirm orders and get the QPoints ASAP.
    Answer
    Hi hi sure Tks so much! Tks for recommending your friends too! I tried my best to check for u. Anything u can feedback to me too
    Yes will arrange for morning as usual :)
    Question
    Thanks for your help

    May I know when will you be sending me the envelope for the return of the 6pcs of Flowery Blue Kitty Masks?
    Answer
    Hi hi tks !it is already in the package to you with the pink hearts that package. It is inside. Tks !
    Question
    Okie! Thanks ya!
    Btw will you be bringing in restocks for the Strawberry Kids Mask?
    Answer
    Yes I will! Waiting for stock to come in lol
    Question
    Really?!! That’s great!
    Can yuh inform/update me once the restocks add in?
    Thanks ya!
    Answer
    Hi hi sure no problem
    Question
    Thanks thanks
    Answer
    Most welcome !
    Question
    Hi Linda!

    Thanks I have just received my last 2 orders

    FYI there is a brownish stained mark on 1 piece of the Pink Strawberry Adult Masks (50 pcs). I have took a picture for your kind reference:)


    Question
    Attached picture
    Question
    Attached picture
    Question
    Hihi!
    Please be informed that I have just placed another order with you :
    - Order nos.
    * 326474468 (Aug 06, 2020)
    * 326474469 (Aug 06, 2020)
    * 326474470 (Aug 06, 2020)
    * 326474471 (Aug 06, 2020)
    * 326474472 (Aug 06, 2020)

    Appreciate if you can help me to check the above masks, packaging and quantities are in good condition and order prior to delivery.
    Please also help to indicate in the memo the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251
    Answer
    Hi hi tks for the order. The strawberry mask I will replace you another piece of another design and put in this new order for u ya. For the the Jean mask I just count 1 of the pack only got 9 pieces I will put in Sanrio and friend mask 1 pcs for u inside if ok ? Tks
    Question
    Hihi, I think you have to inform your supplier of the shortage. Cos that day the HK Kitty Kids Mask also short of 1pc lol.

    Btw I just clicked into your Camo link and saw that you have placed your Purple Melody Adult Madks there for just $9.90, instead of the $10.90 on your other individually packed China Masks listing. I bought 2 sets and the order is not here yet but it is a difference of $2! Can I do a return and reorder at the cheaper price again?

    Please help and advise ASAP. Thank you.
    Answer
    Hi hi no choice cause quite common missing 1-2 pieces. Many suppliers also has this issue. Has inform already but shipment will take 2 weeks and above to arrive. Thus it is faster to replace cust straight away then let customer want for it lol.
    So sorry about that. Tks for your understanding
    Question
    Hihi so after I send back the defective pieces of Blue Flower Kitty Masks to you, how long do I need to wait before you do the exchange for me?
    Cos the Qoo10 delivery confirmation is still pending...
    Answer
    Hi hi That one is another supplier so I can do 1 to 1 exchange is faster.
    Question
    Oh I see...how long does it take?
    So by right the mask should have the white stripe across the nose plastic/metal part, right?
    Question
    Hi Linda! Can you help me to reserve the 2 remaining packets of Colorful Mickey Masks?
    Thank you
    Question
    Aug 07, 2020 14:09
    Hi Linda! Can you help me to reserve the 2 remaining packets of Colorful Mickey Masks?
    Thank you

    P.S. Btw I have just received some other orders from you. I have just checked out the Black Kids Masks (10 in 1 Set) and most of them have rough uncut edges at the corners where the loop glue. Only 1 packet seems better without the rough uncut edges.
    Can you help me to check and advise? Thanks ya!
    Answer
    Hi hi the black masks for the kids are all like this :(
    Yes can reserve for u ya :)
    Question
    Hey thanks ya!
    Let me see whether I got any other orders I can combine to get Qoo10 discounts.
    If not, I will order see in private with you the Colorful Mickey Masks. Just give me abit of time ok?
    Answer
    Ok sure no problem
    Question
    Hi Linda!

    FYI there is still 1 outstanding order which I have not received yet. Can you please help to check and confirm?

    I want to order the Colorful Mickey Masks, just to confirm you have only 5 packets left now?
    Question
    Hi Linda!

    FYI there is still 1 outstanding order which I have not received yet. Can you please help to check and confirm?

    I want to order the Colorful Mickey Masks, just to confirm you have only 5 packets left now?

    Any restocks for the Green Motiff Kitty Masks?
    Answer
    Hi Hi yes that package should be coming soon. Due to the PH these few days, Q10 overwhelming with parcels so delivery is very slow for these 2 days.
    Yes left with 6 packets of the colorful mickey now. Has updated the inventory. :)
    Haved added alot of new masks in anorher listing. Listing no :
    https://qoo.tn/B2pzCX/Q102088768 Or Item code : 676282714
    Tks!
    Question
    Hi thanks Linda!

    Waaa very nice designs you have at the other listing you have just given to me

    Any restocks for Green Motiff Kitty as well as the Pink Strawberry Kids Masks? Also the Pink Kitty Kids Masks (5pcs in a pack)?
    Question
    Pink Kitty Kids Masks picture
    Answer
    Hi hi the green kitty restock in 2 weeks, same for the strawberry kid, yes the kitty pink below has stock now. Just came in I will update by end of today :)
    Question
    Ohhh can send me the link for the Kitty Pink Kids Masks? I would like to place orders together.

    Thank you :)
    Question
    Also please inform and update me when the new stocks are available in 2 weeks. Thanks ya!
    Answer
    Sure will update u once it is done ya :) it will be 10 PCs per pack now
    Question
    Oh good good. Thank you :)
    Answer
    Hi sure. Is done. You can view under here for the Pink Kitty Kid Mask ya :
    https://qoo.tn/Bh70CX/Q102088768
    Item code : 426290475
    No problem once the re-stock is here I update you ya. :)
    Tks.
    Question
    Okie. Thank you :)

    I wanted to order the Squirrel Melody Adult Masks but it just went Out of Stocks! Any more stops?
    Question
    Okie. Thank you :)

    I wanted to order the Squirrel Melody Adult Masks but it just went Out of Stocks! Any more restocks?
    Answer
    Hi hi this one must for restock around 2 weeks cause someone bought already lol
    So sorry
    Question
    So will be same 2 weeks as the Green Motiff Kitty Masks and the Pink Strawberry Kids Masks?

    Can inform and update me when the stocks are available? Thanks ya!
    Answer
    Yes sure no problem. Tks!
    Question
    Hihi Linda!
    Please be informed that I have just placed another order with you :
    - Order nos.
    * 326772237 (Aug 12, 2020)
    * 326772238 (Aug 12, 2020)
    * 326772239 (Aug 12, 2020)
    * 326772240 (Aug 12, 2020)
    _____________________________________________
    * 326772461 (Aug 12, 2020)
    * 326772462 (Aug 12, 2020)
    _____________________________________________
    * 326772820 (Aug 12, 2020)
    * 326772821 (Aug 12, 2020)
    _____________________________________________
    * 326772895 (Aug 12, 2020)
    * 326772896 (Aug 12, 2020)
    _____________________________________________

    Appreciate if you can help me to check the above masks, packaging and quantities are in good condition and order prior to delivery.
    Please also help to indicate in the memo the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251

    P.S. : I will place other orders later today. Can you please help me keep a lookout for the Colorful Kitty Masks? Thanks ya!
    Answer
    Hi hi tks for the new order. I just checked the inventory.
    So Sorry not enough stock for the following :
    1) snow flakes lack of 1 pack
    2) blue lace lack of 1 pack
    I have added new designs, purple Minnie and friends and pink twin stars u see if ok for u dear ?
    The Colorful Mickey Mouse or u Want to change with that also ?
    Tks
    Question
    Hihi! Oh dear....

    Can you help me to change to 2 packs of Purple Minnie and friends? Thanks
    Question
    This one ☝️
    Answer
    Hi hi Ok sure no problem. Tks so much
    Question
    Hihi Linda!

    Please be informed that I have just placed another order with you :
    - Order nos.
    * 326807924 (Aug 13, 2020)
    * 326807925 (Aug 13, 2020
    * 326807926 (Aug 13, 2020
    * 326807927 (Aug 13, 2020
    * 326807928 (Aug 13, 2020
    * 326807929 (Aug 13, 2020
    * 326807930 (Aug 13, 2020
    * 326807931 (Aug 13, 2020

    Appreciate if you can help me to check the above masks, packaging and quantities are in good condition and order prior to delivery.
    Please also help to indicate in the memo the QExpress Delivery person to DO MORNING DELIVERY BEFORE 11AM as I am working Monday-Sunday.

    Thank you.

    With warm regards,
    Vinnies
    HP : 81822251

    P.S. : I will place other orders later today. Can you please inform and update me if the restocks. Thanks ya!
    Answer
    Hi hi Tks for the order dear! Yes ok will check for u and inform the qxpress about it
    Question
    Hihi sorry but can you help me to change 2 packs of the Purple Minnie and Friends Adult Masks to 2 packs Purple Minnie and Friends Kids Masks with reference to the attached picture.
    I placed orders for 3 more packs this morning but 2 packs to change to Kids size for my Mum instead.

    Thank you
    Answer
    Hi hi ok no problem
    Question
    Thanks a lot!
    Answer
    No worries
  • Answered
    Question
    jsi******* 2020-06-21
    Answer
    Hi only the purple Color is surgical mask. Tks
    queenbee 2020-06-21
  • Answered
    Question
    pen******* 2020-06-18
    Answer
    Hi all are ready stock no need to preorder. Other designs still not confirm yet :)
    queenbee 2020-06-18
  • Answered
    Question
    tau******* 2020-06-17
    Answer
    It is non woven fabric. Tks
    queenbee 2020-06-17
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