[RM 357.08](▼43%)[SAMSUNG]Samsung 2-Way Digital DoorLock SHS-2920 / Password + Key door lock

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Item code : 639332234

SAMSUNGSamsung 2-Way Digital DoorLock SHS-2920 / Password + Key door lock

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Retail Price

RM 616.18

Price

Open to resellers only
Retail Price

RM 616.18

Q-Price

RM 357.08

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-UOB credit card only.
-Requires a minimum purchase of $200.
-Payment over 3, 6, 12 or 24 months and pay no interest.

-DBS credit card only.
-Requires a minimum purchase of $200.
-Payment over 6 months and pay no interest.

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-Requires a min purchase of $25
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South Korea

Delivers From

South Korea
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China
South Korea
Malaysia
Thailand
United States
Vietnam
Singapore
Japan
Hong Kong
Taiwan
Delivery RateOverseas

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SHS-2920 - Qty : 195
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Card Key-Ring Type-Black(+RM 24.65)

Card Key-Ring Type-Pink(+RM 24.65)

Smart Card Key Sticker-Black(+RM 36.97)

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None

Card Key-Ring Type-Black(+RM 24.65)

Card Key-Ring Type-Pink(+RM 24.65)

Smart Card Key Sticker-Black(+RM 36.97)

Smart Card Key Sticker-White(+RM 36.97)
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Cashback Event Lists
Cashback Event	Expected Reward
Rely:$10 cashback min. spend $100	RM 30.81
Dash:$6 cashback min. spend for $50	RM 18.49
Citibank:$5 cashback min. spend of $50	RM 15.40

96%

24 Recommended

0 Reviews

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For 30 Days

97% Customers Satisfied

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Notice

Subject	Register	Date
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings	Qoo10 customer center	Jan 03, 2020

Item Information
Customer Reviews 25
Question & Answer 14
Shopping Talk 1

Can't you see item description well? Then please click here.

Manufacturer/ Product Origin	SAMSUNG SDI / korea	Condition	New Product
Model Name	SHS-2920
After sales service	Please contact seller or manufacturer service center.
Shipping From	From Overseas (South Korea) help Products use air delivery and it may take 5 or more days for delivery to arrive at the destination. If EMS or trackable delivery service is selected, you can conveniently monitor delivery status. Orders that are imported may be subject to customs duties levied by destination country. Additional charges for customs clearance must be borne by the recipient. Note: Customers to expect delay in shipping orders from overseas due to the current COVID-19 situation that have caused further reductions of air freight services globally.
Estimated delivery date

Photo Review (11)

Netural Product does not work with a Remote Control

jbc*** (SG ) Nov 06, 2020 1 0

Seller advertised and I bought the door lock with a remote control option. It turns out this model cannot be used with the said remote at all. Have returned the set, and awaiting full refund.

Add Keytag. 01:none | Add Keytag. 02:none | Add Remote. 03:SHS-DARCX01(+S$72)
Highly Recommend Thank you seller

aj_*** (SG ) Oct 19, 2020 0 0

1st transaction is 2 item. I buy another two more. Havent install. Need to ship in philippines. Thank you seller!!!

TYPE:SHS-2920 | Add Keytag. 01:none | Add Keytag. 02:none | Add Remote. 03:none
+ Add this option
Highly Recommend Highly recommended

aj_*** (SG ) Oct 10, 2020 0 0

The items received in good condition, but havent install yet cos I need to ship again to philippines for our house. Fast shipping. Will purchase again. Thank you seller!👍🏻👍🏻

Add Keytag. 01:none | Add Keytag. 02:none | Add Remote. 03:none
Highly Recommend Item in good condition

gwk*** (SG ) Sep 10, 2020 0 0

Item received, well packed

Add Keytag. 01:Card Key-Ring Type-Black(+S$8) | Add Keytag. 02:Card Key-Ring Type-Pink(+S$8) | Add Remote. 03:none
Highly Recommend Was fast take only few day

tan*** (SG ) Jul 14, 2020 0 1

Wow give me free gift 😋😋😋

Add Keytag. 01:none | Add Keytag. 02:none

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Customer Review (14)

Customer Review board
Rating	Feedback	Date	Written by
Recommend	ok good, items are ok Add Keytag. 01:none \| Add Keytag. 02:none \| Add Remote. 03:none	Aug 31, 2020	adr*** (SG SG)
Highly Recommend	Items well received Add Keytag. 01:Card Key-Ring Type-Black(+S$8) \| Add Keytag. 02:Card Key-Ring Type-Pink(+S$8) \| Add Remote. 03:none	Jul 22, 2020	dan*** (SG SG)
Highly Recommend	Installed and working well! Add Keytag. 01:Card Key-Ring Type-Black(+S$8) \| Add Keytag. 02:none	Jul 20, 2020	jul*** (SG SG)
Highly Recommend	Samsung digital lock Looks sleek and every item is properly packed. My second purchase. Add Keytag. 01:Card Key-Ring Type-Pink(+S$8) \| Add Keytag. 02:none	Jul 14, 2020	sue*** (SG SG)
Highly Recommend	Received digital lock after 2 weeks from order. Lock looks sleek but yet to install. Add Keytag. 01:Card Key-Ring Type-Black(+S$8) \| Add Keytag. 02:Card Key-Ring Type-Black(+S$8)	Jul 06, 2020	sue*** (SG SG)
Recommend	Delivery date take too long to reach to me. Improve your delivery and also your manual is Korea not suitable for Singaporean. Add Keytag. 01:Card Key-Ring Type-Black(+S$8) \| Add Keytag. 02:Card Key-Ring Type-Pink(+S$8)	May 11, 2020	khl*** (SG SG)
Highly Recommend	received my order today, seller send out immediately as I mention i need it very urgent... good service. I order a few times from the seller 3 years ago... Add Keytag. 01:none \| Add Keytag. 02:none	Feb 28, 2020	zhu*** (SG SG)
Highly Recommend	thumbs up highly recommended Add Keytag. 01:none \| Add Keytag. 02:none	Dec 12, 2019	lbr*** (SG SG)
Highly Recommend	Good seller. Highly recommend. Add Keytag. 01:none \| Add Keytag. 02:none	Nov 23, 2019	eug*** (SG SG)
Highly Recommend	item received on time. good for money recommended Add Keytag:none	Jun 03, 2019	ray*** (SG SG)

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Item Q&A(14)

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Status

Question & Answer

Notice
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings
Qoo10 customer center

Answered

Question: Hi, what is the warranty period for the digital lock SHS-2920? When having problem, where to get repair service in Singapore under warranty?

Thanks

Ken Ang
M +65 84845660

Ken 2021-01-13

Answer: Dear Customer.
Hello.
Local warranty is not provided.
The warranty is 1year from seller.
In the case of initial defectiveness, 100% free exchange and refund are possible.
If a product problem occurs during use, the repair fee is free during the warranty period, but the delivery cost is the responsibility of the customer.
Thank you.

hopemarket 2021-01-14

Answered

Question: My Cart No is 139377982 and the order no is 329231643.

Please make sure you also send the Remote Control SHS-DARCX01 that I have paid for.

Thank you.

jbcheong 2020-10-02

Answer: Dear customer.
It was a Korean Thanksgiving holiday.
Therefore, please understand that delivery may be delayed a little.
Thank you.

hopemarket 2020-10-05

Question: Hello,

I hope you enjoyed the holiday, and I look forward to receiving the door lock and the remote control.

Cheers

Answer: thanks

Question: It's already the 9th October. One week has passed yet there's no update on shipping status. Why??

Answer: I'm really sorry.
And currently, in Korea, all delivery is delayed due to a problem with a domestic courier.
It is expected to ship within this week.
Once again, I'm very sorry.
Thank you.

Question: Hello, I just received the order today (Oct 19) after placing my order on Oct 2. Thank you.

However, the Remote Controller does not work. I searched the internet and tried all method to register it, but none worked. I think it is defective.

So please tell me the correct procedure to register the Remote Controller, or I will have to reject it as defective.

Answer: Doesn't the power also turn on?

Answer: English manual is attached.
Please try and message again.
Thank you.

Question: Thank you for the quick reply.

I already have the same manual and I have registered the Passcode and Tags.

However, the manual does not teach how to register the Remote Control.

Give me the instruction for the Remote Control.

Thank you.

Answer: https://youtu.be/FDorBNq2vGk

Answer: There is no separate manual.
I sent a video.
Note please.

Question: The instruction is not for SHS-2920. I have seen the video yesterday. You also did not send me the Module but only a Remote. There is no place to install the Module too even if you send it to me.

I take my own video to show you. You can see I have registered the PASSCODE and two Tags successfully. I then try to register the Remote, using the instructions of the video.

h ttps://youtu.be/50ZuaZng4zc

As you can see, It is not the correct way to Register.

Please give me correct instructions to Register the Remote, or give me full refund.

Answer: Modules must be purchased separately.
Thank you.

Question: I paid $72 for it!

You never send the module to me.

I suspect this SHS-2920 does not work with a Remote, with or without the module!

You sold me a product I do not want.

That's cheating.

I want my money back in full.

Answer: Sorry.
The employee seems to have made a mistake while modifying the options.
I was never meant to cheat.
We will refund your return as you wish.
We will apply for pickup.
Please tell us your preferred pickup date.
Thank you

Answer: Please cancel the Q10 return pickup service.
We will apply directly.
Please tell me the date you want.

Question: It's already Friday. You can pick up on Monday.

Answer: I'll request a pickup on Monday.
Thank you.

Question: I look forward to it.

Answer: thanks

Question: Your courier has picked up and I returned the order. Please refund me my money.

Answer: Apply for a return at Q10.
When the product is returned, a refund will be issued.
Thank you.

Question: You told me to cancel my return, and I did.

Now you want me to apply to cancel, but I cannot do that anymore!

Please solve it immediately.