Customer Satisfaction
97%
3,746 Recommended
0 Reviews9 Sold
For 30 Days90% Customers Satisfied
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Delivery Fee
Notice
| Subject | Register | Date |
|---|---|---|
| # PLEASE READ IF THE ITEM MISSING or RECEIVED WRONG ITEM # | Seller | Jan 05, 2021 |
| # Customer Inquiry Operating Hours # | Seller | Jan 05, 2021 |
| *To customers who purchase Honey teas * | Seller | Oct 16, 2020 |
| Manufacturer/Product Origin | (korea) | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (Singapore) | ||
Photo Review ()
-
Highly Recommend Recommended
kat*** (MY ) Apr 17, 2020Type 1:01. (NEW) Honey Citron Tea 1kg(+S$3.99)
+ Add this option
Customer Review (2)
| Rating | Feedback | Date | Written by |
|---|---|---|---|
| Highly Recommend |
expired date on 2021.05.17. received in good condition.. tq.
Type 1:06. Honey Jujube Tea 1kg(+S$4.99) |
Feb 10, 2020 | gan*** (MY MY) |
| Highly Recommend |
Item received in good condition!
Type 1:01. Citron Tea 1kg(+S$4) |
May 07, 2019 | ast*** (MY MY) |
Item Q&A(61)
Question & Answer
- Notice
# PLEASE READ IF THE ITEM MISSING or RECEIVED WRONG ITEM #
Dear Customer,
Thank you for shopping with us.
If you receive a missing or wrong item,
please contact us with all photos of the item received include Box or plastic bag with Waybil according to the "Shipping Instructions" listed at the bottom of the ITEM page.
If you send us a message without any pictures, we cannot process it.
*We do not process refund/cancellation/exchange requests without photos or any evidence due to inconvenience or annoyance.
Therefore, Please note that this is to accurately prevent mistakes or accidents between the seller and the buyer.
Also, Our operationg Hours as below.
Weekdays (Mon to Fri) - 9:00AM to 6:00PM.
*Closed on weekends and public holidays.*
Thank you for understanding.
We will continue to strive for better service.
Have a great day ahead.singsing - Notice
# Customer Inquiry Operating Hours #
Dear Customer,
Thank you for using our page.
Our operating hours as below.
Weekdays (Mon to Fri) - 9:00AM to 6:00PM.
*Closed on weekends and public holidays.*
If you have any inquire about our items, please attach shipping invoice and product photos to help us solve the problem quickly.
Please refer to the use.
In addition, we would like to answer your valuable inquiries with sincerity. Therefore, please understand that even if the time is delayed.
We inform you that your inquiry may be delayed due to a large number of inquiries on the next day of a public holiday or weekends.
However, we will do our best to solve everything as soon as possible.
Thank you for understanding.
We will continue to strive for better service.
Have a great day ahead.singsing - Notice
*To customers who purchase Honey teas *
Currently, there are increasing inquiries about citron tea and other products that do not contain honey.
But it is not true.
The reason for the issue appears to be due to the vendor's poster. We are requesting an update of the poster, but that is not being done.
In addition, the product name you received is marked with citron tea, but if you check the ingredients list behind, it contains 5% honey.
Please check the photos uploaded on the product page.
Thank you for your understanding.singsing - Answered
- Question
- Huang 2021-01-10
- Answer
- Hi,
it is recomend to stroe in room temp.
Thank you.singsing 2021-01-11
- Answered
- Question
- Wendy 2020-12-26
- Answer
- Private Enquirysingsing 2020-12-28
- Answered
- Question
- Nancyqw05 2020-12-06
- Answer
- Hi,
There is currently no set date for product restocking. Therefore, we ask for your understanding that it is difficult to tell the expected restocking date.
Thank you.singsing 2020-12-07
- Answered
- Question
- twentysix2006 2020-12-01
- Answer
- Hi,
We apologize for wrong delivered item.
Tomorrow the Qxrpess Returns Delivery will be visiting. Therefore, please deliver the incorrectly delivered product with bubble wrap.
In addition, we will proceed with the shipment of citron tea tomorrow.
Thank you.singsing 2020-12-01
- Answer
- Hi, we misunderstood.
There is a detailed explanation on the product page.
Please refer to it.
- Question
- Thank you for pointing out, I missed reading that info . So there is no need to return product .
- Answer
- Thank you for understanding.
Don't give the product if the deliveryman visits you tomorrow.
- Question
- Sure
- Answer
- Thank you.
- Answered
- Question
- cath1206 2020-11-29
- Answer
- Hi,
We ask for your understanding that we cannot tell you because the exact restocking date has not yet been set.
Thank you.singsing 2020-11-30
- Answered
- Question
- whiteicedolphin82 2020-11-25
- Answer
- Hi,
It's okay to keep it in the refrigerator or at room temperature.
Thank you.singsing 2020-11-25
- Answered
- Question
- TT 2020-11-22
- Answer
- Private Enquirysingsing 2020-11-23
- Answered
- Question
- leitan 2020-11-18
- Answer
- Hi,
We do not sell liced citron tea.
Thank You.singsing 2020-11-18
singsing
SG
- Address
- PANTECH BUSINESS HUB 192 PANDAN LOOP BLK 192 #06-06 KSLINK(SINGSINGMART)
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