Soonsu Story★ 2021 New SoonSu Story ★ wet wipes ★ baby wipes ★ Safe for baby ★ lets mary ★ / Christmas gift




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98%

29,014 Recommended

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2,384 Sold

For 30 Days

90% Customers Satisfied

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Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singpost Normal mail. Seller Mar 05, 2015
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Manufacturer/
Product Origin
South Korea Condition New Product
Shipping From From Overseas (Singapore)
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All Ratings
옵션상세 검색

Photo Review (7,820)

Customer Review (21,654)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 21, 2021 jer*** (SG SG)
Highly Recommend Apr 20, 2021 liv*** (SG SG)
Highly Recommend Apr 20, 2021 isa*** (SG SG)
Highly Recommend Apr 20, 2021 whi*** (SG SG)
Highly Recommend Apr 20, 2021 ste*** (SG SG)
Highly Recommend Apr 20, 2021 lee*** (SG SG)
Highly Recommend Apr 20, 2021 ali*** (SG SG)
Highly Recommend Apr 20, 2021 sko*** (SG SG)
Recommend Apr 20, 2021 che*** (SG SG)
Highly Recommend Apr 19, 2021 zhe*** (SG SG)

Item Q&A(63)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than the planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singpost Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate for any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by re-ordering. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress
    Qxpress : +65-6434-8400

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • Answered
    Question
    bea 2021-04-19
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ymleegan 2021-04-17
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-17
  • Answered
    Question
    ymleegan 2021-04-16
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-17
  • Answered
    Question
    tcraze1209 2021-04-15
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-15
  • Answered
    Question
    alicilera 2021-04-08
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-08
  • Answered
    Question
    lohpohing 2021-04-07
    Answer
    Private Enquiry
    Lets Mary Store 2021-04-08
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tcraze1209 2021-04-04
    Answer
    Hi, thanks for your support! :)

    Yes the expiry date is 2years from the manufactured date. It is fine to use it to wipe the mouth or face. This product use soft material, which doesn’t put any burden on sensitive children's skin.
    But human body is quite complicated. So please try on small area of your/baby's skin.

    And don't allow baby to suck the wet wipes. It can cause other issue as you know.

    Thanks for your support and have a good day ahead. :)
    Lets Mary Store 2021-04-05
    Question
    So what's the manufacturing date?
    Answer
    Hi, please note that the latest batch of Soonsu Story Wet wipes expiry date will be early 2023.
  • Answered
    Question
    S 2021-04-04
    Answer
    Hi, thanks for your interest :)
    Both are of premium quality but the class is much better and embossed plus it is bigger in size.
    Lets Mary Store 2021-04-05
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