Soonsu Story★ 2021 New SoonSu Story ★ wet wipes ★ baby wipes ★ Safe for baby ★ lets mary ★ / Christmas gift




Customer Satisfaction

98%

28,775 Recommended

0 Reviews

2,136 Sold

For 30 Days

90% Customers Satisfied

Product Price Delivery Service 90% 90% 90% 90%
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  • RM 61.01
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  • RM 12.02
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  • RM 169.45
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  • RM 246.48
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  • RM 184.86
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  • RM 345.68
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  • RM 45.60
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  • RM 39.75
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  • RM 92.12
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  • RM 215.51
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  • RM 14.21
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  • RM 245.87
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  • RM 35.44
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  • RM 184.56
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  • RM 215.67
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  • RM 24.34
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  • RM 358.93
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Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singpost Normal mail. Seller Mar 05, 2015
more
Manufacturer/
Product Origin
South Korea Condition New Product
After sales service Please contact seller or manufacturer service center.
Shipping From From Overseas (Singapore)
help

All Ratings
옵션상세 검색

Photo Review (7,847)

Customer Review (21,398)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 28, 2021 teo*** (SG SG)
Highly Recommend Feb 28, 2021 sno*** (SG SG)
Highly Recommend Feb 28, 2021 kan*** (SG SG)
Recommend Feb 27, 2021 Fad*** (SG SG)
Recommend Feb 27, 2021 Jes*** (SG SG)
Highly Recommend Feb 27, 2021 ngb*** (SG SG)
Highly Recommend Feb 27, 2021 Mys*** (SG SG)
Recommend Feb 27, 2021 ang*** (SG SG)
Highly Recommend Feb 27, 2021 pei*** (SG SG)
Highly Recommend Feb 27, 2021 fla*** (SG SG)

Item Q&A(42)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than the planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singpost Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate for any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by re-ordering. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress
    Qxpress : +65-6434-8400

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • Answered
    Question
    iamraina 2021-02-26
    Answer
    Hi, thanks for your inquiry.
    Please note that the expiry date will be as below

    Bebeen green refill : 2021.09.25

    Thanks for your interests and support in advance :)
    Lets Mary Store 2021-02-26
  • Answered
    Question
    lamlcb007 2021-02-24
    Answer
    Private Enquiry
    Lets Mary Store 2021-02-24
  • Answered
    Question
    Effany89 2021-02-24
    Answer
    Hi, thanks for your inquiry. Both SoonSu & Bebeen are of premium quality. But some people prefer cheaper and think environment. So we made Soonsu Story line up.

    BeBeen wipes is thicker and used premium material

    Thanks for your interest :)
    Lets Mary Store 2021-02-24
  • Answered
    Question
    sijieee 2021-02-21
    Answer
    Hi, thanks for your inquiry. We currently do not have specific restock schedule for the green cap. You may want to consider the pink cap which is a thicker and premium type(better ingredients too).

    Thanks for your continuous support : )
    Lets Mary Store 2021-02-23
  • Answered
    Question
    chinlynn80 2021-02-21
    Answer
    Hi, thanks for your inquiry. The current Soonsu wet wipes is the newest 2021 version. The used fabric is still the same as the previous version however the newest version has been upgraded using premium ingredients and new packaging.

    Thanks for your continuous support. You must be the old fan of Soonsu as you notice it Have a great day~!
    Lets Mary Store 2021-02-23
  • Answered
    Question
    agnes_limdengli 2021-02-18
    Answer
    Private Enquiry
    Lets Mary Store 2021-02-18
  • Answered
    Question
    arashi1185 2021-02-15
    Answer
    Private Enquiry
    Lets Mary Store 2021-02-15
  • Answered
    Question
    arashi1185 2021-02-15
    Answer
    Private Enquiry
    Lets Mary Store 2021-02-15
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