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★ SoonSu Story ★ wet wipes★baby wipes★Korea No.1 Wet Wipe ★Safe for baby★Sanitizer
2304 items sold
31.95

Soonsu Story★ SoonSu Story ★ wet wipes★baby wipes★Korea No.1 Wet Wipe ★Safe for baby★Sanitizer


Customer who recommended this item
23371
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Delivery time or amendment of option and address at memo Seller Mar 01, 2015
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Manufacturer/
Place of origin		 South Korea Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description ◆ Korea Wet Wipe ◆ SoonSu Story / wet wipes / baby wipes / Safe for baby / High quality / new batch / fast delivery

Photo Review (7,037)

Customer Review (16,871)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 01, 2020 dho*** (SG SG)
Highly Recommend Apr 01, 2020 jel*** (SG SG)
Highly Recommend Apr 01, 2020 sam*** (SG SG)
Highly Recommend Apr 01, 2020 Lye*** (SG SG)
Recommend Apr 01, 2020 no.*** (SG SG)
Highly Recommend Mar 31, 2020 hon*** (SG SG)
Highly Recommend Mar 31, 2020 law*** (SG SG)
Highly Recommend Mar 31, 2020 pei*** (SG SG)
Highly Recommend Mar 31, 2020 wei*** (SG SG)
Highly Recommend Mar 31, 2020 feb*** (SG SG)

Item Q&A(19)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • Answered
    Question
    지난 금요일 오후에 주문했는데 언제 발송되나요?
    ylo******* 2020-02-10
    Question
    I ordered last Friday afternoon. When will it be sent?
    Answer
    Dear customer

    As we noticed
    Cap is under pre-order
    It will be dispatched around 17th of Feb

    Thank you
    Lets Mary Store 2020-02-11
  • Answered
    Question
    Hi

    I recieved the item but out of the 10 packets, 8 packets have been opened.

    Pls advise
    cho******* 2019-12-29
    Answer
    Hi,

    Thanks for your inquiry. This is not opened product and brand new items. Our factory makes this with a full-automated facility to avoid any contamination.

    So when the machine punches the packages, the punched package can be moved slightly naturally and then sealing machine paste the sticker.
    That’s why it looks like that. And due to this reason, many of manufacturer use non-transparent sticker to hide this issue.

    We discussed with our factory about this but we decided to keep this package. Because Soonsu brand aims not to hide anything like ingredients.

    We hope you understand this. And it’s brand new and not opened one. Don't worry about this. Thanks.
    Lets Mary Store 2019-12-30
  • Answered
    Question
    Hi Seller, Isit safe to clean mouth and face for baby?
    yvo******* 2019-12-29
    Answer
    Hi.

    Yes it's safe. But please this for temporary. Because tooth brush and proper face soap is better effectiveness :)
    If you are referring temporary use when you are outside, it's ok.

    Thanks!
    Lets Mary Store 2019-12-30
  • Answered
    Question
    What’s you mean of ‘No bundle or bundle’?
    mic******* 2019-11-09
    Answer

    Hi,

    As stated on the page, we are offering 2pcs bugslock mosquito repellent as bundle deal.
    It's cheaper than buying indivisually.

    So no bundle is without Bugslock. Bundle is with buglock at cheaper price.

    Thanks!
    Lets Mary Store 2019-11-09
  • Answered
    Question
    May i know expiry date for soonsu blue refill? Thank u
    Tin******* 2019-11-09
    Answer

    It's around 2021. Thanks!
    Lets Mary Store 2019-11-09
  • Answered
    Question
    Private Enquiry
    shi******* 2019-11-08
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
  • Answered
    Question
    Private Enquiry
    eve******* 2019-11-08
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
  • Answered
    Question
    Private Enquiry
    eve******* 2019-11-08
    Answer
    Private Enquiry
    Lets Mary Store 2019-11-09
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